Question 1

What is meant by the statement "knowledge is sticky"?

Accepted Answer

A)  Knowledge is hard to move. 
B)  Knowledge is universally applicable. 
C)  Knowledge works only in certain situations. 
D)  Knowledge is intangible. 
E)  Knowledge is difficult to replace. 
A)  Knowledge is hard to move. 
B)  Knowledge is universally applicable. 
C)  Knowledge works only in certain situations. 
D)  Knowledge is intangible. 
E)  Knowledge is difficult to replace.

Question 2

Fuzzy logic is a type of

Accepted Answer

A)  data mining. 
B)  neural network. 
C)  intelligent technique. 
D)  business intelligence. 
E)  case-based reasoning. 
A)  data mining. 
B)  neural network. 
C)  intelligent technique. 
D)  business intelligence. 
E)  case-based reasoning.

Question 3

Most knowledge workers require specialized knowledge work systems, but they also rely on

Accepted Answer

A)  office systems. 
B)  schools and universities. 
C)  imaging systems. 
D)  data transferring systems. 
E)  external feeds. 
A)  office systems. 
B)  schools and universities. 
C)  imaging systems. 
D)  data transferring systems. 
E)  external feeds.

Question 4

Identify three important qualities or capabilities of knowledge work systems.

Accepted Answer

Knowledge work systems must give knowled

Question 5

Which of the following would not be classified as a knowledge work system?

Accepted Answer

A)  computer-aided design system 
B)  3D visualization system 
C)  investment workstations 
D)  expert system 
E)  virtual reality system 
A)  computer-aided design system 
B)  3D visualization system 
C)  investment workstations 
D)  expert system 
E)  virtual reality system

Question 6

Expertise of organizational members that has not been formally documented best describes

Accepted Answer

A)  wisdom. 
B)  information. 
C)  data. 
D)  experience. 
E)  tacit knowledge. 
A)  wisdom. 
B)  information. 
C)  data. 
D)  experience. 
E)  tacit knowledge.

Question 7

Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.

Accepted Answer

A) True 
 B)False

Question 8

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called

Accepted Answer

A)  intelligent agents. 
B)  intelligent techniques. 
C)  business intelligence. 
D)  AI hybrid systems. 
E)  genetic algorithms. 
A)  intelligent agents. 
B)  intelligent techniques. 
C)  business intelligence. 
D)  AI hybrid systems. 
E)  genetic algorithms.

Question 9

Which of the following statements best describes the relationship between collaboration and knowledge management?

Accepted Answer

A)  Without knowledge, collaboration is difficult. 
B)  Knowledge doesn't exist without collaboration. 
C)  Knowledge is useful only when shared with others. 
D)  As knowledge increases, so does collaboration. 
E)  Knowledge is the end product of collaboration. 
A)  Without knowledge, collaboration is difficult. 
B)  Knowledge doesn't exist without collaboration. 
C)  Knowledge is useful only when shared with others. 
D)  As knowledge increases, so does collaboration. 
E)  Knowledge is the end product of collaboration.

Question 10

A MOOC is

Accepted Answer

A)  a type of online course. 
B)  an intelligent technique. 
C)  a virtual reality system. 
D)  a collaboration tool. 
E)  a type of knowledge work system. 
A)  a type of online course. 
B)  an intelligent technique. 
C)  a virtual reality system. 
D)  a collaboration tool. 
E)  a type of knowledge work system.

Question 11

________ often are designed and optimized for the specific tasks to be performed.

Accepted Answer

A)  Graphics programs 
B)  Knowledge workstations 
C)  Virtual simulators 
D)  CAD stations 
E)  LMS 
A)  Graphics programs 
B)  Knowledge workstations 
C)  Virtual simulators 
D)  CAD stations 
E)  LMS

Question 12

Which of the following would not be considered semistructured knowledge?

Accepted Answer

A)  request for proposals 
B)  voice-mail 
C)  videos 
D)  e-mail 
E)  memos 
A)  request for proposals 
B)  voice-mail 
C)  videos 
D)  e-mail 
E)  memos

Question 13

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.

Accepted Answer

A) True 
 B)False

Question 14

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following describes a difference between neural networks and genetic algorithms?

Accepted Answer

A)  Genetic algorithms are designed to process large amounts of information. 
B)  Genetic algorithms are a type of knowledge discovery, while neural networks are an intelligent technique. 
C)  Neural networks are programmed to "learn." 
D)  Genetic algorithms are designed to work with small amounts of data, while neural networks can handle large quantities of data. 
E)  Neural networks are a type of machine learning, whereas genetic algorithms are static programs. 
A)  Genetic algorithms are designed to process large amounts of information. 
B)  Genetic algorithms are a type of knowledge discovery, while neural networks are an intelligent technique. 
C)  Neural networks are programmed to "learn." 
D)  Genetic algorithms are designed to work with small amounts of data, while neural networks can handle large quantities of data. 
E)  Neural networks are a type of machine learning, whereas genetic algorithms are static programs.

Question 16

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

Accepted Answer

A)  a neural network. 
B)  an expert system. 
C)  case-based reasoning. 
D)  fuzzy logic. 
E)  artificial intelligence. 
A)  a neural network. 
B)  an expert system. 
C)  case-based reasoning. 
D)  fuzzy logic. 
E)  artificial intelligence.

Question 17

While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following statements about 3D printing is not true?

Accepted Answer

A)  It creates solid objects. 
B)  It is also called additive manufacturing. 
C)  It is only usable to make prototypes. 
D)  It creates objects layer by layer. 
E)  It uses specifications in a digital file. 
A)  It creates solid objects. 
B)  It is also called additive manufacturing. 
C)  It is only usable to make prototypes. 
D)  It creates objects layer by layer. 
E)  It uses specifications in a digital file.

Question 19

Expert systems are typically used in business in discrete, highly structured decision-making situations.

Accepted Answer

A) True 
 B)False

Question 20

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Accepted Answer

A)  change management. 
B)  knowledge networking. 
C)  the knowledge value chain. 
D)  organizational learning. 
E)  knowledge management. 
A)  change management. 
B)  knowledge networking. 
C)  the knowledge value chain. 
D)  organizational learning. 
E)  knowledge management.

What is meant by the statement "knowledge is sticky"?

Fuzzy logic is a type of

Most knowledge workers require specialized knowledge work systems, but they also rely on

Identify three important qualities or capabilities of knowledge work systems.

Which of the following would not be classified as a knowledge work system?

Expertise of organizational members that has not been formally documented best describes

Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called

Which of the following statements best describes the relationship between collaboration and knowledge management?

A MOOC is

________ often are designed and optimized for the specific tasks to be performed.

Which of the following would not be considered semistructured knowledge?

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Which of the following describes a difference between neural networks and genetic algorithms?

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information.

Which of the following statements about 3D printing is not true?

Expert systems are typically used in business in discrete, highly structured decision-making situations.

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 11: Managing Knowledge

What is meant by the statement "knowledge is sticky"?

Fuzzy logic is a type of

Most knowledge workers require specialized knowledge work systems, but they also rely on

Identify three important qualities or capabilities of knowledge work systems.

Which of the following would not be classified as a knowledge work system?

Expertise of organizational members that has not been formally documented best describes

Intelligent agents can discover underlying patterns, categories, and behaviors in large data sets.

Software programs that work without direct human intervention to carry out specific tasks for individual users, business processes, or software applications, are called

Which of the following statements best describes the relationship between collaboration and knowledge management?

A MOOC is

________ often are designed and optimized for the specific tasks to be performed.

Which of the following would not be considered semistructured knowledge?

Expert systems work by applying a set of AND/OR rules against a knowledge base, both of which are extracted from human experts.

Fuzzy logic can describe a particular phenomenon or process linguistically and then represent that description in a small number of flexible rules.

Which of the following describes a difference between neural networks and genetic algorithms?

Hardware and software that attempt to emulate the processing patterns of the biological brain best describe

While systems such as KWS can manage semistructured and unstructured information, enterprise-wide content management systems are designed to manage a firm's structured information.

Which of the following statements about 3D printing is not true?

Expert systems are typically used in business in discrete, highly structured decision-making situations.

Changing organizational behavior by sensing and responding to new experience and knowledge is called

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Enhancing Decision Making

Building Information Systems

Managing Projects

Managing Global Systems

Filters