Question 1

High-velocity decision making systems are growing rapidly for decisions classed as

Accepted Answer

A)  semi-structured. 
B)  financial. 
C)  ad hoc. 
D)  predefined. 
E)  highly structured. 
A)  semi-structured. 
B)  financial. 
C)  ad hoc. 
D)  predefined. 
E)  highly structured. E

Question 2

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

Accepted Answer

A)  management support, technical logistics, and user compliance. 
B)  organization, environment, culture. 
C)  information quality, information integrity, and information accuracy. 
D)  information quality, organizational culture, and management filters. 
E)  organization, culture, and technology. 
A)  management support, technical logistics, and user compliance. 
B)  organization, environment, culture. 
C)  information quality, information integrity, and information accuracy. 
D)  information quality, organizational culture, and management filters. 
E)  organization, culture, and technology. D

Question 3

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.

Accepted Answer

A) True 
 B)False  True

Question 4

A(n) ________ is a BI feature that presents users with an easy-to-understand visual display of performance information.

Accepted Answer

A)  ad hoc query 
B)  parameterized report 
C)  interface 
D)  portal 
E)  dashboard 
A)  ad hoc query 
B)  parameterized report 
C)  interface 
D)  portal 
E)  dashboard

Question 5

BI that is designed to determine the most likely effects of changes in the business environment is called

Accepted Answer

A)  statistical modeling. 
B)  environmental analytics. 
C)  predictive analytics. 
D)  big data analytics. 
E)  parameterized reports. 
A)  statistical modeling. 
B)  environmental analytics. 
C)  predictive analytics. 
D)  big data analytics. 
E)  parameterized reports.

Question 6

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

Accepted Answer

A)  Sun 
B)  Microsoft 
C)  SAP 
D)  IBM 
E)  SAS 
A)  Sun 
B)  Microsoft 
C)  SAP 
D)  IBM 
E)  SAS

Question 7

Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.

Accepted Answer

A) True 
 B)False

Question 8

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

Accepted Answer

A)  digital dashboard 
B)  balanced scorecard 
C)  KPI 
D)  data visualization 
E)  predictive analytics 
A)  digital dashboard 
B)  balanced scorecard 
C)  KPI 
D)  data visualization 
E)  predictive analytics

Question 9

During a GDSS meeting, the attendees control the use of GDSS tools.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

Accepted Answer

A)  Only the initial step is performed by the software; the final three steps are handled by humans. 
B)  The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
C)  The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
D)  All four steps are performed by humans with the support of high-speed, high-volume DSS and ESS. 
E)  All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow. 
A)  Only the initial step is performed by the software; the final three steps are handled by humans. 
B)  The first two steps of Simon's framework are eliminated and the final two steps are handled by software algorithms. 
C)  The first three steps of the process are handled by software algorithms and the final step is handled by experienced managers. 
D)  All four steps are performed by humans with the support of high-speed, high-volume DSS and ESS. 
E)  All four steps of the process are handled by software algorithms; humans are eliminated from the decisions because they are too slow.

Question 11

You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.

Accepted Answer

The six elements are:
1. Data from the b

Question 12

What is the business value of a DSS?

Accepted Answer

DSS can help companies improve supply ch

Question 13

GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

Accepted Answer

A) True 
 B)False

Question 14

When there is no well-understood or agreed-on procedure for making a decision, it is said to be

Accepted Answer

A)  undocumented. 
B)  unstructured. 
C)  documented. 
D)  semistructured. 
E)  ad-hoc. 
A)  undocumented. 
B)  unstructured. 
C)  documented. 
D)  semistructured. 
E)  ad-hoc.

Question 15

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. What are their choices?
 What will you recommend?

Accepted Answer

There are two strategies for adopting BI

Question 16

The decision to approve a capital budget is an example of a(n) ________ decision.

Accepted Answer

A)  structured 
B)  ad hoc 
C)  semistructured 
D)  undocumented 
E)  unstructured 
A)  structured 
B)  ad hoc 
C)  semistructured 
D)  undocumented 
E)  unstructured

Question 17

Describe the balanced scorecard model and its role in ESS.

Accepted Answer

The balanced score card is a framework f

Question 18

Behavioral models of management sees managers as being ________ than does the classical model.

Accepted Answer

A)  more systematic 
B)  more informal 
C)  more reflective 
D)  more well organized 
E)  less reactive 
A)  more systematic 
B)  more informal 
C)  more reflective 
D)  more well organized 
E)  less reactive

Question 19

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of

Accepted Answer

A)  DSS. 
B)  MIS. 
C)  GIS. 
D)  GDSS. 
E)  BI. 
A)  DSS. 
B)  MIS. 
C)  GIS. 
D)  GDSS. 
E)  BI.

Question 20

Which of the following are most likely to rely primarily on production reports for their decision-making needs?

Accepted Answer

A)  operational supervisors 
B)  senior managers 
C)  analytic modelers 
D)  business analysts 
E)  executives 
A)  operational supervisors 
B)  senior managers 
C)  analytic modelers 
D)  business analysts 
E)  executives

High-velocity decision making systems are growing rapidly for decisions classed as

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.

A(n) ________ is a BI feature that presents users with an easy-to-understand visual display of performance information.

BI that is designed to determine the most likely effects of changes in the business environment is called

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

During a GDSS meeting, the attendees control the use of GDSS tools.

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.

What is the business value of a DSS?

GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

When there is no well-understood or agreed-on procedure for making a decision, it is said to be

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. What are their choices? What will you recommend?

The decision to approve a capital budget is an example of a(n) ________ decision.

Describe the balanced scorecard model and its role in ESS.

Behavioral models of management sees managers as being ________ than does the classical model.

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of

Which of the following are most likely to rely primarily on production reports for their decision-making needs?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

High-velocity decision making systems are growing rapidly for decisions classed as

As discussed in the chapter text, the three main reasons that investments in information technology do not always produce positive results are

A structured decision can be made by following a well-defined set of procedures. No "feel" or intuition is necessary.

A(n) ________ is a BI feature that presents users with an easy-to-understand visual display of performance information.

BI that is designed to determine the most likely effects of changes in the business environment is called

Which of the following companies is not one of the top five producers of business intelligence and analytics products?

Improving the quality of high-value decision making by an executive will save an organization far more money than improving the quality of lesser-value decisions made at a lower level.

The leading methodology for understanding the really important information needed by a firm's executives is called the ________ method.

During a GDSS meeting, the attendees control the use of GDSS tools.

Which of the following describes how the Simon framework of decision-making works in high-velocity decision environments?

You are evaluating BI software from a variety of vendors. Identify six elements in the BI environment. Use your understanding of the importance of these elements to formulate six questions to ask the vendor in order to determine how their software will interplay with your needs.

What is the business value of a DSS?

GDSS facilitate the solution of unstructured problems by a set of decision makers working together as a group in either the same location or different locations.

When there is no well-understood or agreed-on procedure for making a decision, it is said to be

You are an analyst for a firm that imports and distributes specialty oils and vinegars and your company wants you to evaluate their options for taking advantage of cutting edge business analytics. What are their choices? What will you recommend?

The decision to approve a capital budget is an example of a(n) ________ decision.

Describe the balanced scorecard model and its role in ESS.

Behavioral models of management sees managers as being ________ than does the classical model.

An information system for a building company that tracks construction costs for various projects across the United States would be categorized as a type of

Which of the following are most likely to rely primarily on production reports for their decision-making needs?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters