Question 1

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Accepted Answer

A)  production reports 
B)  parameterized reports 
C)  business case archives 
D)  forecasts, scenarios, and models 
E)  drill down 
A)  production reports 
B)  parameterized reports 
C)  business case archives 
D)  forecasts, scenarios, and models 
E)  drill down

Question 2

Big data is commonly used to analyze and predict consumer preferences.

Accepted Answer

A) True 
 B)False

Question 3

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

Accepted Answer

A)  GIS 
B)  DSS 
C)  location analytics 
D)  Executive support systems 
E)  GDSS 
A)  GIS 
B)  DSS 
C)  location analytics 
D)  Executive support systems 
E)  GDSS

Question 4

When managers represent their company in the outside world and perform symbolic duties, they are acting in their

Accepted Answer

A)  decisional role. 
B)  managerial role. 
C)  informational role. 
D)  interpersonal role. 
E)  leadership role. 
A)  decisional role. 
B)  managerial role. 
C)  informational role. 
D)  interpersonal role. 
E)  leadership role.

Question 5

DSS primarily address structured problems.

Accepted Answer

A) True 
 B)False

Question 6

What-if analysis works forward from known or assumed conditions.

Accepted Answer

A) True 
 B)False

Question 7

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called

Accepted Answer

A)  benchmarks. 
B)  KPIs. 
C)  the balanced scorecard method. 
D)  BPM. 
E)  parameters. 
A)  benchmarks. 
B)  KPIs. 
C)  the balanced scorecard method. 
D)  BPM. 
E)  parameters.

Question 8

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention, satisfaction, and quality performance?

Accepted Answer

A)  CDSS 
B)  MIS 
C)  DSS 
D)  TPS 
E)  ESS 
A)  CDSS 
B)  MIS 
C)  DSS 
D)  TPS 
E)  ESS

Question 9

Checking store inventory is an example of a(n) ________ decision.

Accepted Answer

A)  procedural 
B)  structured 
C)  ad hoc 
D)  unstructured 
E)  semistructured 
A)  procedural 
B)  structured 
C)  ad hoc 
D)  unstructured 
E)  semistructured

Question 10

A structured decision is repetitive and routine, for which known procedures provide solutions.

Accepted Answer

A) True 
 B)False

Question 11

Predictive analytics is used for all of the following except

Accepted Answer

A)  anticipate customer response to price changes. 
B)  identifying the most profitable customers. 
C)  determining the best routes for product delivery. 
D)  establishing consumer credit scores. 
E)  forecasting driver's safety. 
A)  anticipate customer response to price changes. 
B)  identifying the most profitable customers. 
C)  determining the best routes for product delivery. 
D)  establishing consumer credit scores. 
E)  forecasting driver's safety.

Question 12

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

Accepted Answer

A)  filters 
B)  roles 
C)  biases 
D)  risk 
E)  politics 
A)  filters 
B)  roles 
C)  biases 
D)  risk 
E)  politics

Question 13

Which of the following systems support a manager's role as leader of an organization?

Accepted Answer

A)  decision support systems 
B)  telepresence systems 
C)  e-mail 
D)  MIS 
E)  ESS 
A)  decision support systems 
B)  telepresence systems 
C)  e-mail 
D)  MIS 
E)  ESS

Question 14

An essential component in the ability of GDSS to contribute to a collaborative environment is

Accepted Answer

A)  allowing users to contribute simultaneously. 
B)  using structured methods for evaluating ideas. 
C)  identifying users informally. 
D)  the guarantee of user anonymity. 
E)  providing each attendee with dedicated desktop computers. 
A)  allowing users to contribute simultaneously. 
B)  using structured methods for evaluating ideas. 
C)  identifying users informally. 
D)  the guarantee of user anonymity. 
E)  providing each attendee with dedicated desktop computers.

Question 15

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

Accepted Answer

A)  semistructured 
B)  procedural 
C)  ad hoc 
D)  structured 
E)  unstructured 
A)  semistructured 
B)  procedural 
C)  ad hoc 
D)  structured 
E)  unstructured

Question 16

Which quality dimension of information is concerned that the data values of an information source fall within a defined range?

Accepted Answer

A)  timeliness 
B)  consistency 
C)  completeness 
D)  accessibility 
E)  validity 
A)  timeliness 
B)  consistency 
C)  completeness 
D)  accessibility 
E)  validity

Question 17

GDSS

Accepted Answer

A)  require a small number of attendees in order to maintain high levels of productivity. 
B)  enable increasing a meeting size without reducing productivity. 
C)  include specific procedures for priority ranking the order in which participants can respond. 
D)  utilize shared desktop computers to foster collaboration. 
E)  are designed specifically for decision making by people working as a group in the same location. 
A)  require a small number of attendees in order to maintain high levels of productivity. 
B)  enable increasing a meeting size without reducing productivity. 
C)  include specific procedures for priority ranking the order in which participants can respond. 
D)  utilize shared desktop computers to foster collaboration. 
E)  are designed specifically for decision making by people working as a group in the same location.

Question 18

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

Accepted Answer

A)  drill-down 
B)  SQL 
C)  ad hoc 
D)  production 
E)  parameterized 
A)  drill-down 
B)  SQL 
C)  ad hoc 
D)  production 
E)  parameterized

Question 19

The dimension of ________ describes whether the structure of data is consistent within an information source.

Accepted Answer

A)  completeness 
B)  accuracy 
C)  validity 
D)  consistency 
E)  integrity 
A)  completeness 
B)  accuracy 
C)  validity 
D)  consistency 
E)  integrity

Question 20

Which of the following is not an example of a BI predefined production report?

Accepted Answer

A)  workforce demographics 
B)  order cycle time 
C)  revenue forecasts 
D)  supplier performance 
E)  direct and indirect spending 
A)  workforce demographics 
B)  order cycle time 
C)  revenue forecasts 
D)  supplier performance 
E)  direct and indirect spending

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Big data is commonly used to analyze and predict consumer preferences.

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

When managers represent their company in the outside world and perform symbolic duties, they are acting in their

DSS primarily address structured problems.

What-if analysis works forward from known or assumed conditions.

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention, satisfaction, and quality performance?

Checking store inventory is an example of a(n) ________ decision.

A structured decision is repetitive and routine, for which known procedures provide solutions.

Predictive analytics is used for all of the following except

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

Which of the following systems support a manager's role as leader of an organization?

An essential component in the ability of GDSS to contribute to a collaborative environment is

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

Which quality dimension of information is concerned that the data values of an information source fall within a defined range?

GDSS

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

The dimension of ________ describes whether the structure of data is consistent within an information source.

Which of the following is not an example of a BI predefined production report?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

Which of the following is not one of the six main analytic functionalities of BI systems for helping decision makers understand information and take action?

Big data is commonly used to analyze and predict consumer preferences.

Which type of information system uses data visualization technology to analyze and display data for planning and decision making in the form of digitized maps?

When managers represent their company in the outside world and perform symbolic duties, they are acting in their

DSS primarily address structured problems.

What-if analysis works forward from known or assumed conditions.

Measures defined by management and used to internally evaluate the success of a firm's financial, business process, customer, and learning and growth are called

Which of the following types of systems would be used to present senior marketing executives with in-depth information about customer retention, satisfaction, and quality performance?

Checking store inventory is an example of a(n) ________ decision.

A structured decision is repetitive and routine, for which known procedures provide solutions.

Predictive analytics is used for all of the following except

The concept of management ________ describes situations in which managers act on preconceived notions that reject information that does not conform to their prior conceptions.

Which of the following systems support a manager's role as leader of an organization?

An essential component in the ability of GDSS to contribute to a collaborative environment is

The decisions involved in creating and producing a corporate intranet can be classified as ________ decisions.

Which quality dimension of information is concerned that the data values of an information source fall within a defined range?

GDSS

A(n)________ report is produced when a user enters various values in a pivot table to filter data.

The dimension of ________ describes whether the structure of data is consistent within an information source.

Which of the following is not an example of a BI predefined production report?

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters