Question 1

Mintzberg outlined three categories of managerial roles:

Accepted Answer

A)  interpersonal, informational, and decisional. 
B)  leading, deciding, and controlling. 
C)  operations, management, and executive. 
D)  cultural, organizational, and technical. 
E)  negotiator, spokesperson, and entrepreneur. 
A)  interpersonal, informational, and decisional. 
B)  leading, deciding, and controlling. 
C)  operations, management, and executive. 
D)  cultural, organizational, and technical. 
E)  negotiator, spokesperson, and entrepreneur.

Question 2

ESS

Accepted Answer

A)  support the structured decision making of senior executives. 
B)  have the ability to drill down into lower levels of detail. 
C)  easily integrate data from different systems. 
D)  are primarily driven by information derived from a company's transaction processing systems. 
E)  enable operational managers to create parameterized reports. 
A)  support the structured decision making of senior executives. 
B)  have the ability to drill down into lower levels of detail. 
C)  easily integrate data from different systems. 
D)  are primarily driven by information derived from a company's transaction processing systems. 
E)  enable operational managers to create parameterized reports.

Question 3

You would use location analytics to determine how best to route your deliveries of products to retail outlets.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

Accepted Answer

A)  Managers perform a great deal of work at an unrelenting pace. 
B)  Managerial activities are fragmented. 
C)  Managers prefer regular, written reports on firm activities. 
D)  Managers prefer oral forms of communication. 
E)  Managers give high priority to maintaining a diverse web of contacts. 
A)  Managers perform a great deal of work at an unrelenting pace. 
B)  Managerial activities are fragmented. 
C)  Managers prefer regular, written reports on firm activities. 
D)  Managers prefer oral forms of communication. 
E)  Managers give high priority to maintaining a diverse web of contacts.

Question 5

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

Accepted Answer

The decision-making process is:
1. Intel

Question 6

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Accepted Answer

Student answers will vary but should inc

Question 7

Which type of decision is deciding whether to introduce a new product line?

Accepted Answer

A)  structured 
B)  unstructured 
C)  recurring 
D)  nonrecurring 
E)  procedural 
A)  structured 
B)  unstructured 
C)  recurring 
D)  nonrecurring 
E)  procedural

Question 8

All of the following managerial roles can be supported by information systems except

Accepted Answer

A)  figurehead. 
B)  resource allocator. 
C)  spokesperson. 
D)  disseminator. 
E)  entrepreneur. 
A)  figurehead. 
B)  resource allocator. 
C)  spokesperson. 
D)  disseminator. 
E)  entrepreneur.

Question 9

Explain why even well-designed information systems do not always help improve a firm's decision making.

Accepted Answer

Student answers will vary but should inc

Question 10

Which of the following is not one of the Simon's four stages of decision making?

Accepted Answer

A)  implementation 
B)  intelligence 
C)  analysis 
D)  choice 
E)  design 
A)  implementation 
B)  intelligence 
C)  analysis 
D)  choice 
E)  design

Question 11

A pivot table is a(n)

Accepted Answer

A)  spreadsheet tool that displays two or more dimensions of data in a convenient format. 
B)  type of relational database. 
C)  chart tool that can rotate columnar data quickly and visually. 
D)  tool for performing sensitivity analysis. 
E)  integral data visualization tool used in digital dashboards and scorecards. 
A)  spreadsheet tool that displays two or more dimensions of data in a convenient format. 
B)  type of relational database. 
C)  chart tool that can rotate columnar data quickly and visually. 
D)  tool for performing sensitivity analysis. 
E)  integral data visualization tool used in digital dashboards and scorecards.

Question 12

The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following BI tools or abilities have been driving the movement toward "smart cities? "

Accepted Answer

A)  OLAP 
B)  chi-square analysis 
C)  predictive analytics 
D)  data mining 
E)  big data analytics 
A)  OLAP 
B)  chi-square analysis 
C)  predictive analytics 
D)  data mining 
E)  big data analytics

Question 14

MIS typically produce

Accepted Answer

A)  new ways of looking at data that emphasize change, flexibility, and rapid response. 
B)  fixed, regularly scheduled reports based on data extracted from the organization's TPS. 
C)  solutions to semistructured problems appropriate for middle management decision making. 
D)  assumptions, responses to ad-hoc queries, and graphic representations of existing data. 
E)  scorecards of overall firm performance along predefined key indicators. 
A)  new ways of looking at data that emphasize change, flexibility, and rapid response. 
B)  fixed, regularly scheduled reports based on data extracted from the organization's TPS. 
C)  solutions to semistructured problems appropriate for middle management decision making. 
D)  assumptions, responses to ad-hoc queries, and graphic representations of existing data. 
E)  scorecards of overall firm performance along predefined key indicators.

Question 15

________ are visual tools for presenting performance data in a BI system.

Accepted Answer

A)  Dashboards and scorecards 
B)  Paramaterized reports 
C)  Reports and the drill-down feature 
D)  Scenarios and models 
E)  Ad hoc report creation 
A)  Dashboards and scorecards 
B)  Paramaterized reports 
C)  Reports and the drill-down feature 
D)  Scenarios and models 
E)  Ad hoc report creation

Question 16

The first stage in Simon's decision-making process model is the design stage.

Accepted Answer

A) True 
 B)False

Question 17

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

Accepted Answer

A) True 
 B)False

Question 18

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called

Accepted Answer

A)  benchmarks. 
B)  KPIs. 
C)  the balanced scorecard method. 
D)  BPM. 
E)  business intelligence. 
A)  benchmarks. 
B)  KPIs. 
C)  the balanced scorecard method. 
D)  BPM. 
E)  business intelligence.

Question 19

An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

Accepted Answer

A)  DSS. 
B)  ESS. 
C)  CDSS. 
D)  MIS. 
E)  GIS. 
A)  DSS. 
B)  ESS. 
C)  CDSS. 
D)  MIS. 
E)  GIS.

Question 20

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Accepted Answer

A)  DSS 
B)  ESS 
C)  CDSS 
D)  GIS 
E)  GDSS 
A)  DSS 
B)  ESS 
C)  CDSS 
D)  GIS 
E)  GDSS

Mintzberg outlined three categories of managerial roles:

ESS

You would use location analytics to determine how best to route your deliveries of products to retail outlets.

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Which type of decision is deciding whether to introduce a new product line?

All of the following managerial roles can be supported by information systems except

Explain why even well-designed information systems do not always help improve a firm's decision making.

Which of the following is not one of the Simon's four stages of decision making?

A pivot table is a(n)

The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

Which of the following BI tools or abilities have been driving the movement toward "smart cities? "

MIS typically produce

________ are visual tools for presenting performance data in a BI system.

The first stage in Simon's decision-making process model is the design stage.

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called

An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters

Exam 12: Enhancing Decision Making

Mintzberg outlined three categories of managerial roles:

ESS

You would use location analytics to determine how best to route your deliveries of products to retail outlets.

Which of the following is not one of the five observed ways in which managerial behavior differs from the classical description of managers?

In your position of office manager at a legal firm, you are in charge of hiring temporary legal assistants and clerical workers. Describe how Simon's decision-making process applies to this decision. Could that decision be aided by an information system in any way, and if so, how?

A key business decision in your sporting goods manufacturing company is determining what suppliers to use for your raw materials. How can you determine if a manager in charge of selecting suppliers is making the best choice?

Which type of decision is deciding whether to introduce a new product line?

All of the following managerial roles can be supported by information systems except

Explain why even well-designed information systems do not always help improve a firm's decision making.

Which of the following is not one of the Simon's four stages of decision making?

A pivot table is a(n)

The classical model of management does not address what exactly managers do when they plan, decide things, and control the work of others.

Which of the following BI tools or abilities have been driving the movement toward "smart cities? "

MIS typically produce

________ are visual tools for presenting performance data in a BI system.

The first stage in Simon's decision-making process model is the design stage.

Data visualization technologies are used to help human users see patterns and relationships in large amounts of data.

The management methodology of using a firm's strategy to generate operational targets for the business and measuring progress towards them using the firm's enterprise systems is called

An information system which combines data from internal TPS with information from financial systems and external sources to deliver reports such as profit-loss statements and impact analyses, is an example of

A(n) ________ facilitates the solution to unstructured problems by a set of decision makers working together as a group.

Information Systems in Global Business Today

Global E-Business and Collaboration

Information Systems, Organizations, and Strategy

Ethical and Social Issues in Information Systems

It Infrastructure and Emerging Technologies

Foundations of Business Intelligence: Databases and Information Management

Telecommunications, the Internet, and Wireless Technology

Securing Information Systems

Achieving Operational Excellence and Customer Intimacy: Enterprise Applications

E-Commerce: Digital Markets, Digital Goods

Managing Knowledge

Building Information Systems

Managing Projects

Managing Global Systems

Filters