Exam 2: Global E-Business and Collaboration

DSS are used by managers to make decisions about problems that are unusual and not easily specified in advance.

________ systems are especially suited to situations in which the procedure for arriving at a solution may not be fully defined in advance.

To manage relationships with your customers, you would use a(n) ________ system.

Which of the following is a highly structured decision?

The retail home improvement chain you work for, DIY Discount, has noticed that one of its brands of faucets is not selling nearly as well as anticipated. What information systems of the business will you use to determine the reason for the poor sales? Discuss what information you will retrieve from which system. Which of the information systems will be most important for your analysis? Which of the systems will be least important?

If your main supplier was late in delivering goods, which type of system would you use to update your production schedule?

Identify and discuss the major types of information systems that serve the main management groups within a business. What are the relationships among these systems?

Supply chain management systems are described as a(n) ________ system because they manage information that flows between different companies.

In ________, digital technology and the Internet are used to execute the major business processes in the enterprise.

To forecast trends in your supplier's industry that could affect your firm over the next five years, you would use a(n)

Production tasks are coordinated through the use of social networks in social business.

Which of the following types of system helps coordinate the flow of information between the firm and its suppliers and customers?

The four major enterprise applications are

A(n) ________ social networking tool creates business value by connecting the members of an organization through profiles, updates, and notifications that are tailored to internal corporate uses.

________ enable management to make better decisions regarding organizing and scheduling sourcing, production, and distribution.

________ is a collaboration tool that supports remote (different place), synchronous (same time) collaboration.

Which of the following is the greatest obstacle in enabling collaboration between employees at different, distant corporate locations?

You have been hired by an international architectural firm, with offices in Singapore, Paris, and Mumbai. The firm would like architects and draftspeople from different teams to be able to collaborate efficiently. How will you determine what the best collaboration tools are for their needs?

To consolidate the relevant knowledge and experience in the firm and make it available to improve business processes and management decision making, you would use a(n)

The ________ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational and management processes.