Exam 16: Managers and Communication

When a sender evaluates a communication method to judge scanability, he is checking if ________.

In the all-channel network, communication flows ________.

In an effort to improve communication within the Accounts department of a large organization, the department head puts a suggestion box at the door and invites employees to communicate their thoughts, ideas, concerns, or grievances to the managers in the department.Which of the following methods of communication is he encouraging?

Downward communication is used ________.

Briefly describe three common communication networks, or patterns of communication, that emerge in organizations.Is any one network preferable to others? If so, why? If not, what factors decide which network is best for a particular situation?

Describe and explain the different directions of communication flow within an organization.

E-mail increases filtering because electronic communication is faster.

In order to increase face-to-face communication among employees, the workplace design should ________.

Though IT has improved organizational communications in recent years, ________ remains a major concern.

"The grapevine is detrimental to effective organizational communication and must be eliminated if the organization is to effectively engage its employees." Do you agree with this statement? Explain your answer.

Listening for full meaning without making premature judgments or interpretations is called ________.

Intonation refers to gestures, facial expressions, and other body movements that convey meaning.

Because rumors that flow along the grapevine can never be eliminated entirely, managers can minimize the negative consequences of rumors by ________.

In the wheel network, the leader serves as the hub through which all communication passes.

When a manager asks an employee to complete a task, he or she is using ________ communication.

Adam has to tell the members of his department that the office timings have changed from flexible timings to a strict nine-to-five day.He calls a meeting to explain the change.Participants begin arguing and asking multiple questions about the new timing policy.The next day, Adam realizes that most people still do not have a clear idea about the change, as a result of the confusion at the meeting.Which of the following explains why the message was not understood?

Which of the following is a disadvantage of using IT in organizational communication?

Once the company grew and became more mechanistic, the management insisted that information flow vertically along the line of authority.This is most representative of the ________ communications network.

Explain formal and informal communication within an organization.

Which of the following is an example of noise?