Question 1

Which of the following is not an example of a transaction broker?

Accepted Answer

A) a stockbroker 
B) a real estate agent 
C) an accountant 
D) an employment agency 
A) a stockbroker 
B) a real estate agent 
C) an accountant 
D) an employment agency

Question 2

All of the following statements about the online real estate services market are true except:

Accepted Answer

A) most people use the Internet to search for a home,but still use the services of a real estate agent to complete the purchase. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created significant disintermediation in the real estate marketplace. 
A) most people use the Internet to search for a home,but still use the services of a real estate agent to complete the purchase. 
B) real estate differs from other types of online financial services because it is impossible to complete a property transaction online. 
C) the primary service offered by real estate sites is a listing of houses available. 
D) the Internet and e-commerce have created significant disintermediation in the real estate marketplace.

Question 3

The MOTO sector of the retail industry is most like the ________ sector.

Accepted Answer

A) specialty stores 
B) general merchandise 
C) online retail sales 
D) consumer durables 
A) specialty stores 
B) general merchandise 
C) online retail sales 
D) consumer durables

Question 4

Which of the following statements is not true about the automobile and automobile parts and accessories online retail category?

Accepted Answer

A) Most of the revenue in this category is generated from the sales of automobiles. 
B) Automobile manufacturers use the Internet to deliver branding advertising. 
C) U.S.franchising law prohibits automobile manufacturers from selling cars directly to consumers. 
D) Automobile retailing is dominated by dealership networks. 
A) Most of the revenue in this category is generated from the sales of automobiles. 
B) Automobile manufacturers use the Internet to deliver branding advertising. 
C) U.S.franchising law prohibits automobile manufacturers from selling cars directly to consumers. 
D) Automobile retailing is dominated by dealership networks.

Question 5

In ________,all of a customer's financial (and even nonfinancial)data are pulled together at a single personalized website.

Accepted Answer

A) account aggregation 
B) a financial portal 
C) integrated financial services 
D) EBPP systems 
A) account aggregation 
B) a financial portal 
C) integrated financial services 
D) EBPP systems

Question 6

On-demand service companies collect a fee from both sellers and buyers who use the platform.

Accepted Answer

A) True 
 B)False

Question 7

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Accepted Answer

A) moving to a demand-pull model. 
B) high cost structures. 
C) developing a fast-response online order and fulfillment system. 
D) channel conflict. 
A) moving to a demand-pull model. 
B) high cost structures. 
C) developing a fast-response online order and fulfillment system. 
D) channel conflict.

Question 8

Which of the following is not a major trend in online retail for 2016-2017?

Accepted Answer

A) Online retail remains the fastest growing retail channel. 
B) The average annual purchase of online buyers continues to increase. 
C) Online retailers place an increased emphasis on providing an improved "shopping experience". 
D) The number of online buyers begins to plateau. 
A) Online retail remains the fastest growing retail channel. 
B) The average annual purchase of online buyers continues to increase. 
C) Online retailers place an increased emphasis on providing an improved "shopping experience". 
D) The number of online buyers begins to plateau.

Question 9

Describe the virtual merchant business model and its unique challenges in becoming financially viable.

Accepted Answer

Virtual merchants are single-channel e-c

Question 10

Define the term economic viability and explain the factors involved in assessing a firm's economic viability.

Accepted Answer

Economic viability refers to the ability

Question 11

All of the following statements about the online insurance industry are true except:

Accepted Answer

A) the Internet has dramatically changed the insurance industry's value chain. 
B) websites of almost all the major firms provide the ability to obtain an online quote. 
C) Internet usage has led to a decline in term life insurance prices industry-wide. 
D) the industry has been very successful in attracting visitors searching for information. 
A) the Internet has dramatically changed the insurance industry's value chain. 
B) websites of almost all the major firms provide the ability to obtain an online quote. 
C) Internet usage has led to a decline in term life insurance prices industry-wide. 
D) the industry has been very successful in attracting visitors searching for information.

Question 12

All of the following are challenges faced by bricks-and-clicks firms except:

Accepted Answer

A) coordinating prices across channels. 
B) handling returns of online purchases at retail outlets. 
C) building a credible website. 
D) building a brand name. 
A) coordinating prices across channels. 
B) handling returns of online purchases at retail outlets. 
C) building a credible website. 
D) building a brand name.

Question 13

The major impact of Internet real estate sites is in influencing offline decisions.

Accepted Answer

A) True 
 B)False

Question 14

Which of these job recruitment sites is not a job listing aggregator?

Accepted Answer

A) Indeed 
B) SimplyHired 
C) Glassdoor 
D) CareerBuilder 
A) Indeed 
B) SimplyHired 
C) Glassdoor 
D) CareerBuilder

Question 15

Identify and discuss the key features of the online insurance industry.

Accepted Answer

The insurance industry is part of the fi

Question 16

Approximately ________ % of the United States labor force is involved in providing services.

Accepted Answer

A) 50 
B) 60 
C) 70 
D) 80 
A) 50 
B) 60 
C) 70 
D) 80

Question 17

Which of the following is not a major trend in the online recruitment services industry?

Accepted Answer

A) disintermediation 
B) Millennials and GenX primarily use mobile devices to search for jobs 
C) social recruiting 
D) hiring by algorithm 
A) disintermediation 
B) Millennials and GenX primarily use mobile devices to search for jobs 
C) social recruiting 
D) hiring by algorithm

Question 18

More than 50% of the adult U.S.population use online banking.

Accepted Answer

A) True 
 B)False

Question 19

Discuss Amazon's future prospects.Do you think Amazon will ever be consistently profitable?

Accepted Answer

In 2016,Amazon finally began to show inv

Question 20

________________ measures the percentage of sales revenue a firm retains after all expenses are deducted from gross revenues.

Accepted Answer

A) Gross profit 
B) Net margin 
C) Operating margin 
D) Working capital 
A) Gross profit 
B) Net margin 
C) Operating margin 
D) Working capital

Which of the following is not an example of a transaction broker?

All of the following statements about the online real estate services market are true except:

The MOTO sector of the retail industry is most like the ________ sector.

Which of the following statements is not true about the automobile and automobile parts and accessories online retail category?

In ________,all of a customer's financial (and even nonfinancial)data are pulled together at a single personalized website.

On-demand service companies collect a fee from both sellers and buyers who use the platform.

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Which of the following is not a major trend in online retail for 2016-2017?

Describe the virtual merchant business model and its unique challenges in becoming financially viable.

Define the term economic viability and explain the factors involved in assessing a firm's economic viability.

All of the following statements about the online insurance industry are true except:

All of the following are challenges faced by bricks-and-clicks firms except:

The major impact of Internet real estate sites is in influencing offline decisions.

Which of these job recruitment sites is not a job listing aggregator?

Identify and discuss the key features of the online insurance industry.

Approximately ________ % of the United States labor force is involved in providing services.

Which of the following is not a major trend in the online recruitment services industry?

More than 50% of the adult U.S.population use online banking.

Discuss Amazon's future prospects.Do you think Amazon will ever be consistently profitable?

________________ measures the percentage of sales revenue a firm retains after all expenses are deducted from gross revenues.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, web, and Mobile Platform

Building an E-Commerce Presence: Websites, mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social,mobile,and Local Marketing

Ethical,social,and Political Issues in E-Commerce

Online Content and Media

Social Networks, auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retail and Services

Which of the following is not an example of a transaction broker?

All of the following statements about the online real estate services market are true except:

The MOTO sector of the retail industry is most like the ________ sector.

Which of the following statements is not true about the automobile and automobile parts and accessories online retail category?

In ________,all of a customer's financial (and even nonfinancial)data are pulled together at a single personalized website.

On-demand service companies collect a fee from both sellers and buyers who use the platform.

All of the following are examples of the challenges that traditional manufacturers experience when using the Internet to sell directly to the consumer except:

Which of the following is not a major trend in online retail for 2016-2017?

Describe the virtual merchant business model and its unique challenges in becoming financially viable.

Define the term economic viability and explain the factors involved in assessing a firm's economic viability.

All of the following statements about the online insurance industry are true except:

All of the following are challenges faced by bricks-and-clicks firms except:

The major impact of Internet real estate sites is in influencing offline decisions.

Which of these job recruitment sites is not a job listing aggregator?

Identify and discuss the key features of the online insurance industry.

Approximately ________ % of the United States labor force is involved in providing services.

Which of the following is not a major trend in the online recruitment services industry?

More than 50% of the adult U.S.population use online banking.

Discuss Amazon's future prospects.Do you think Amazon will ever be consistently profitable?

________________ measures the percentage of sales revenue a firm retains after all expenses are deducted from gross revenues.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, web, and Mobile Platform

Building an E-Commerce Presence: Websites, mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social,mobile,and Local Marketing

Ethical,social,and Political Issues in E-Commerce

Online Content and Media

Social Networks, auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters