Question 1

Which of the following is not a key industry strategic factor?

Accepted Answer

A) synergies 
B) barriers to entry 
C) industry value chain 
D) existence of substitute products 
A) synergies 
B) barriers to entry 
C) industry value chain 
D) existence of substitute products

Question 2

All of the following services require extensive personalization except:

Accepted Answer

A) financial services. 
B) legal services. 
C) medical services. 
D) accounting services. 
A) financial services. 
B) legal services. 
C) medical services. 
D) accounting services.

Question 3

The Internet has resulted in lower search costs,increased price comparison,and lower prices to consumers for which insurance product line?

Accepted Answer

A) term life insurance 
B) automobile insurance 
C) health insurance 
D) property and casualty insurance 
A) term life insurance 
B) automobile insurance 
C) health insurance 
D) property and casualty insurance

Question 4

Virtual merchants face potentially large costs for all of the following except:

Accepted Answer

A) building and maintaining a website. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name. 
A) building and maintaining a website. 
B) building and maintaining physical stores. 
C) building an order fulfillment infrastructure. 
D) developing a brand name.

Question 5

All of the following statements about Amazon are true except:

Accepted Answer

A) Amazon failed to show a profit in 2015. 
B) Amazon Web Services is now a major part of Amazon's business. 
C) eBay can be considered a competitor of Amazon's. 
D) Amazon continues to generate revenue primarily by selling products. 
A) Amazon failed to show a profit in 2015. 
B) Amazon Web Services is now a major part of Amazon's business. 
C) eBay can be considered a competitor of Amazon's. 
D) Amazon continues to generate revenue primarily by selling products.

Question 6

Which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

Accepted Answer

A) Yelp 
B) TripAdvisor 
C) Angie's List 
D) TripExpert 
A) Yelp 
B) TripAdvisor 
C) Angie's List 
D) TripExpert

Question 7

Which of the following has the highest share of online retail sales?

Accepted Answer

A) omni-channel merchants 
B) virtual merchants 
C) catalog merchants 
D) manufacturer-direct 
A) omni-channel merchants 
B) virtual merchants 
C) catalog merchants 
D) manufacturer-direct

Question 8

Which of the following would not be considered a current asset?

Accepted Answer

A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities 
A) long-term investments 
B) cash 
C) accounts receivable 
D) marketable securities

Question 9

What are the challenges faced by automobile manufacturers in selling online?

Accepted Answer

Currently,U.S.franchising law prohibits

Question 10

The lower the ____________ compared to revenue,the higher the gross profit.

Accepted Answer

A) assets 
B) cost of sales 
C) gross margin 
D) operating expenses 
A) assets 
B) cost of sales 
C) gross margin 
D) operating expenses

Question 11

Current liabilities are debts of the firm that will be due within:

Accepted Answer

A) three months. 
B) six months. 
C) one year. 
D) two years. 
A) three months. 
B) six months. 
C) one year. 
D) two years.

Question 12

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

Accepted Answer

A) online catalog 
B) online order,in-store pickup 
C) online supply-push 
D) online promotions for offline purchases 
A) online catalog 
B) online order,in-store pickup 
C) online supply-push 
D) online promotions for offline purchases

Question 13

All of the following have launched trials of Buy buttons except:

Accepted Answer

A) Facebook. 
B) Pinterest. 
C) Instagram. 
D) Tumblr. 
A) Facebook. 
B) Pinterest. 
C) Instagram. 
D) Tumblr.

Question 14

Approximately ________ retailers generate 90% of all retail e-commerce sales.

Accepted Answer

A) 10 
B) 100 
C) 1,000 
D) 10,000 
A) 10 
B) 100 
C) 1,000 
D) 10,000

Question 15

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Accepted Answer

A) new,"first-mover" middlemen,with expertise in e-commerce,would force traditional intermediaries out of business. 
B) online consumers were rational and cost-driven. 
C) entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D) the cost of acquiring customers would be much lower. 
A) new,"first-mover" middlemen,with expertise in e-commerce,would force traditional intermediaries out of business. 
B) online consumers were rational and cost-driven. 
C) entry costs to the online retail market would be much less than those needed to establish a physical storefront. 
D) the cost of acquiring customers would be much lower.

Question 16

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Accepted Answer

In the early days of e-commerce,entrepre

Question 17

Expedia owns all of the following except:

Accepted Answer

A) Travelocity. 
B) Orbitz. 
C) TripAdvisor. 
D) CheapTickets. 
A) Travelocity. 
B) Orbitz. 
C) TripAdvisor. 
D) CheapTickets.

Question 18

All of the following were factors that precipitated the growth of MOTO except:

Accepted Answer

A) the national toll-free call system. 
B) the growth of the cellular phone industry. 
C) falling long distance telecommunications prices. 
D) the growth of the credit card industry. 
A) the national toll-free call system. 
B) the growth of the cellular phone industry. 
C) falling long distance telecommunications prices. 
D) the growth of the credit card industry.

Question 19

Operating margin is defined as:

Accepted Answer

A) operating income or loss divided by net sales revenues. 
B) operating income or loss divided by total operating expenses. 
C) net sales revenues divided by net income or loss. 
D) net assets divided by net liabilities. 
A) operating income or loss divided by net sales revenues. 
B) operating income or loss divided by total operating expenses. 
C) net sales revenues divided by net income or loss. 
D) net assets divided by net liabilities.

Question 20

The online mortgage industry has transformed the process of obtaining a mortgage.

Accepted Answer

A) True 
 B)False

Which of the following is not a key industry strategic factor?

All of the following services require extensive personalization except:

The Internet has resulted in lower search costs,increased price comparison,and lower prices to consumers for which insurance product line?

Virtual merchants face potentially large costs for all of the following except:

All of the following statements about Amazon are true except:

Which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

Which of the following has the highest share of online retail sales?

Which of the following would not be considered a current asset?

What are the challenges faced by automobile manufacturers in selling online?

The lower the ____________ compared to revenue,the higher the gross profit.

Current liabilities are debts of the firm that will be due within:

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

All of the following have launched trials of Buy buttons except:

Approximately ________ retailers generate 90% of all retail e-commerce sales.

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Expedia owns all of the following except:

All of the following were factors that precipitated the growth of MOTO except:

Operating margin is defined as:

The online mortgage industry has transformed the process of obtaining a mortgage.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, web, and Mobile Platform

Building an E-Commerce Presence: Websites, mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social,mobile,and Local Marketing

Ethical,social,and Political Issues in E-Commerce

Online Content and Media

Social Networks, auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters

Exam 9: Online Retail and Services

Which of the following is not a key industry strategic factor?

All of the following services require extensive personalization except:

The Internet has resulted in lower search costs,increased price comparison,and lower prices to consumers for which insurance product line?

Virtual merchants face potentially large costs for all of the following except:

All of the following statements about Amazon are true except:

Which of the following has introduced a tool known as Consumer Alerts to inform readers when a review is likely to be fraudulent?

Which of the following has the highest share of online retail sales?

Which of the following would not be considered a current asset?

What are the challenges faced by automobile manufacturers in selling online?

The lower the ____________ compared to revenue,the higher the gross profit.

Current liabilities are debts of the firm that will be due within:

Which of the following is not one of the methods used by traditional retailers to develop omni-channel integration?

All of the following have launched trials of Buy buttons except:

Approximately ________ retailers generate 90% of all retail e-commerce sales.

All of the following were parts of the vision during the early days of e-commerce except the belief that:

Describe the vision of online retailing during the early days of e-commerce.Did these predictions and assumptions turn out to be true?

Expedia owns all of the following except:

All of the following were factors that precipitated the growth of MOTO except:

Operating margin is defined as:

The online mortgage industry has transformed the process of obtaining a mortgage.

The Revolution Is Just Beginning

E-Commerce Business Models and Concepts

E-Commerce Infrastructure: the Internet, web, and Mobile Platform

Building an E-Commerce Presence: Websites, mobile Sites, and Apps

E-Commerce Security and Payment Systems

E-Commerce Marketing and Advertising Concepts

Social,mobile,and Local Marketing

Ethical,social,and Political Issues in E-Commerce

Online Content and Media

Social Networks, auctions, and Portals

B2b E-Commerce: Supply Chain Management and Collaborative Commerce

Filters