Question 1

A recent global study suggests that most employees do not lack role clarity.

Accepted Answer

A) True 
 B)False

Question 2

Organizational citizenship refers to

Accepted Answer

A) the organization's attachment to a particular country rather than being a global entity. 
B) the organization's obligations to society. 
C) the employee's right to vote for the company president. 
D) the organization's obligations to society and the organization's attachment to a particular country rather than being a global entity. 
E) employee behaviours that extend beyond normal job duties. 
A) the organization's attachment to a particular country rather than being a global entity. 
B) the organization's obligations to society. 
C) the employee's right to vote for the company president. 
D) the organization's obligations to society and the organization's attachment to a particular country rather than being a global entity. 
E) employee behaviours that extend beyond normal job duties.

Question 3

Which of these factors directly influences an employee's voluntary behaviour and performance?

Accepted Answer

A) Motivation 
B) Uncertainty avoidance and power distance 
C) Role perceptions 
D) Motivation and role perceptions 
E) Uncertainty avoidance 
A) Motivation 
B) Uncertainty avoidance and power distance 
C) Role perceptions 
D) Motivation and role perceptions 
E) Uncertainty avoidance

Question 4

Which of the following refers to the fact that motivation is goal-directed, not random?

Accepted Answer

A) Intensity 
B) Competency 
C) Direction 
D) Persistence 
E) Aptitude 
A) Intensity 
B) Competency 
C) Direction 
D) Persistence 
E) Aptitude

Question 5

The five-factor model ''Big Five'' personality dimensions represent five clusters that represent most personality traits.

Accepted Answer

A) True 
 B)False

Question 6

Morally sensitive people tend to have more empathy and knowledge about the situation.

Accepted Answer

A) True 
 B)False

Question 7

Companies can improve employee performance through situational factors by

Accepted Answer

A) testing employee skills and knowledge before they are hired. 
B) asking employees about the things that motivate them. 
C) providing training so employees learn the required competencies. 
D) asking employees to identify problems they experience with time and resources, then removing those obstacles to job performance. 
E) redesigning the job so employees are only given tasks within their capabilities. 
A) testing employee skills and knowledge before they are hired. 
B) asking employees about the things that motivate them. 
C) providing training so employees learn the required competencies. 
D) asking employees to identify problems they experience with time and resources, then removing those obstacles to job performance. 
E) redesigning the job so employees are only given tasks within their capabilities.

Question 8

Values indirectly motivate behaviour by framing our perceptions of reality.

Accepted Answer

A) True 
 B)False

Question 9

Cultures with high collectivism must also have low individualism.

Accepted Answer

A) True 
 B)False

Question 10

A middle manager in Malaysia is about to be stationed for two years to Canada. Canada hasrelatively low power distance whereas employees in Malaysia have quite high power distance. Advise the Malaysian manager about what to expect from Canadian employees based on the differencesinpowerdistance.Youranswershouldalsodefinepowerdistance.

Accepted Answer

Power distance is the extent that people

Question 11

Sensing, feeling, and judging are three of the ''Big Five'' personality traits

Accepted Answer

A) True 
 B)False

Question 12

The relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies refers to:

Accepted Answer

A) locus of control. 
B) job satisfaction. 
C) personality. 
D) motivation. 
E) values. 
A) locus of control. 
B) job satisfaction. 
C) personality. 
D) motivation. 
E) values.

Question 13

Which of the following statements about ethical codes of conducts is FALSE?

Accepted Answer

A) Most large and medium-size organizations in Canada have such codes. 
B) Written ethical codes prevent unethical behaviour. 
C) They signal how seriously the organization views the issue of ethics. 
D) Many organizations provide ethics training. 
E) They establish the organization's ethical standards and inform employees. 
A) Most large and medium-size organizations in Canada have such codes. 
B) Written ethical codes prevent unethical behaviour. 
C) They signal how seriously the organization views the issue of ethics. 
D) Many organizations provide ethics training. 
E) They establish the organization's ethical standards and inform employees.

Question 14

All of these are "Big Five" personality dimensions EXCEPT

Accepted Answer

A) emotional stability. 
B) openness to experience. 
C) extraversion. 
D) agreeableness. 
E) locus of control. 
A) emotional stability. 
B) openness to experience. 
C) extraversion. 
D) agreeableness. 
E) locus of control.

Question 15

The ideal situation in organizations is to have employees whose values are perfectly congruent with the organization's values.

Accepted Answer

A) True 
 B)False

Question 16

According to your text, the most effective way for organizations to establish a foundation that supports ethical conduct is by:

Accepted Answer

A) communicating ethical codes of conduct to employees. 
B) punishing wrongdoers. 
C) providing ethics training. 
D) writing codes of ethics. 
E) establishing a set of shared values that reinforce ethical conduct. 
A) communicating ethical codes of conduct to employees. 
B) punishing wrongdoers. 
C) providing ethics training. 
D) writing codes of ethics. 
E) establishing a set of shared values that reinforce ethical conduct.

Question 17

Research indicates that values incongruence-differences between an employee's personal values and the organization's values-is fairly common.

Accepted Answer

A) True 
 B)False

Question 18

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they aren't sure what tasks are included in their job. According to the MARS model, these new employees will likely:

Accepted Answer

A) have lower job performance due to poor role perceptions. 
B) emphasize the utilitarianism principle in their decision making. 
C) have a high degree of differentiation according to Holland's classification of occupations. 
D) have above average organizational citizenship. 
E) have high job performance because they are motivated and able to perform the work. 
A) have lower job performance due to poor role perceptions. 
B) emphasize the utilitarianism principle in their decision making. 
C) have a high degree of differentiation according to Holland's classification of occupations. 
D) have above average organizational citizenship. 
E) have high job performance because they are motivated and able to perform the work.

Question 19

Showing up at work when one's capacity to perform is significantly diminished by sickness, fatigue, personal problems, or other factors is an example of:

Accepted Answer

A) organizational citizenship behaviour 
B) presenteeism 
C) employee loyalty 
D) workaholic behaviour 
E) counterproductive work behaviour 
A) organizational citizenship behaviour 
B) presenteeism 
C) employee loyalty 
D) workaholic behaviour 
E) counterproductive work behaviour

Question 20

The utilitarian principle advises us to seek the greatest good for the greatest number of people.

Accepted Answer

A) True 
 B)False

A recent global study suggests that most employees do not lack role clarity.

Organizational citizenship refers to

Which of these factors directly influences an employee's voluntary behaviour and performance?

Which of the following refers to the fact that motivation is goal-directed, not random?

The five-factor model ''Big Five'' personality dimensions represent five clusters that represent most personality traits.

Morally sensitive people tend to have more empathy and knowledge about the situation.

Companies can improve employee performance through situational factors by

Values indirectly motivate behaviour by framing our perceptions of reality.

Cultures with high collectivism must also have low individualism.

Sensing, feeling, and judging are three of the ''Big Five'' personality traits

The relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies refers to:

Which of the following statements about ethical codes of conducts is FALSE?

All of these are "Big Five" personality dimensions EXCEPT

The ideal situation in organizations is to have employees whose values are perfectly congruent with the organization's values.

According to your text, the most effective way for organizations to establish a foundation that supports ethical conduct is by:

Research indicates that values incongruence-differences between an employee's personal values and the organization's values-is fairly common.

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they aren't sure what tasks are included in their job. According to the MARS model, these new employees will likely:

Showing up at work when one's capacity to perform is significantly diminished by sickness, fatigue, personal problems, or other factors is an example of:

The utilitarian principle advises us to seek the greatest good for the greatest number of people.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 2: Individual Behaviour

A recent global study suggests that most employees do not lack role clarity.

Organizational citizenship refers to

Which of these factors directly influences an employee's voluntary behaviour and performance?

Which of the following refers to the fact that motivation is goal-directed, not random?

The five-factor model ''Big Five'' personality dimensions represent five clusters that represent most personality traits.

Morally sensitive people tend to have more empathy and knowledge about the situation.

Companies can improve employee performance through situational factors by

Values indirectly motivate behaviour by framing our perceptions of reality.

Cultures with high collectivism must also have low individualism.

Sensing, feeling, and judging are three of the ''Big Five'' personality traits

The relatively stable pattern of behaviours and consistent internal states that explain a person's behavioural tendencies refers to:

Which of the following statements about ethical codes of conducts is FALSE?

All of these are "Big Five" personality dimensions EXCEPT

The ideal situation in organizations is to have employees whose values are perfectly congruent with the organization's values.

According to your text, the most effective way for organizations to establish a foundation that supports ethical conduct is by:

Research indicates that values incongruence-differences between an employee's personal values and the organization's values-is fairly common.

You have just hired several new employees who are motivated, able to perform their jobs, and have adequate resources. However, they aren't sure what tasks are included in their job. According to the MARS model, these new employees will likely:

Showing up at work when one's capacity to perform is significantly diminished by sickness, fatigue, personal problems, or other factors is an example of:

The utilitarian principle advises us to seek the greatest good for the greatest number of people.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters