Question 1

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job?

Accepted Answer

A) Motivate employees to have appropriate aptitudes. 
B) Train employees so they develop appropriate aptitudes. 
C) Provide resources that allow employees to perform their jobs. 
D) Hire applicants with appropriate aptitudes. 
E) Provide employees with inexpensive human capital. 
A) Motivate employees to have appropriate aptitudes. 
B) Train employees so they develop appropriate aptitudes. 
C) Provide resources that allow employees to perform their jobs. 
D) Hire applicants with appropriate aptitudes. 
E) Provide employees with inexpensive human capital.

Question 2

Task performance refers to goal-directed behaviours under the individual's control that support organizational objectives.

Accepted Answer

A) True 
 B)False

Question 3

Organizational citizenship behaviours are usually described clearly in job descriptions.

Accepted Answer

A) True 
 B)False

Question 4

One problem with the distributive justice principle is that it is difficult to agree on who is similar and what factors are relevant in making that determination.

Accepted Answer

A) True 
 B)False

Question 5

Two countries with low collectivism are Japan and Canada.

Accepted Answer

A) True 
 B)False

Question 6

According to the MARS model of individual behaviour, which of the following is NOT a role perception problem?

Accepted Answer

A) The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use. 
B) The employee lacks the proper tools to perform the job. 
C) The employee doesn't realize that a particular task is part of his or her job. 
D) The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work. 
E) The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly. 
A) The employee knows two different ways to perform a particular task, but unknowingly chooses the method that the organization does not want its employees to use. 
B) The employee lacks the proper tools to perform the job. 
C) The employee doesn't realize that a particular task is part of his or her job. 
D) The employee places more emphasis on the quantity of work whereas the organization wants more emphasis placed on the quality of work. 
E) The employee believes that the company wants him or her to spend more time with clients, whereas the company really wants client requests processed more quickly.

Question 7

According to the MARS model, ability is the most important force influencing individual behaviour and results.

Accepted Answer

A) True 
 B)False

Question 8

Studies comparing American and Canadian values indicate that

Accepted Answer

A) Canadians have lower tolerance for moral permissiveness than do Americans. 
B) American values are closer to Francophone than Anglophone values. 
C) American and Canadian values have become more similar in recent years. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) Canadians have lower tolerance for moral permissiveness than do Americans. 
B) American values are closer to Francophone than Anglophone values. 
C) American and Canadian values have become more similar in recent years. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 9

Customer orientation, social skills, and need for achievement are examples of

Accepted Answer

A) situational factors 
B) role perceptions 
C) competencies 
D) aptitudes 
E) internal dilemmas 
A) situational factors 
B) role perceptions 
C) competencies 
D) aptitudes 
E) internal dilemmas

Question 10

Which of the following cultures has/have the strongest preference for patriarchal authority?

Accepted Answer

A) Francophone Canadians 
B) Anglophone and Francophone Canadians 
C) Americans 
D) Japanese 
E) Anglophone Canadians 
A) Francophone Canadians 
B) Anglophone and Francophone Canadians 
C) Americans 
D) Japanese 
E) Anglophone Canadians

Question 11

According to the Myers-Briggs Type Indicator, some people are ''sensing-thinking'' types whereas others may be ''intuitive-feeling'' types.

Accepted Answer

A) True 
 B)False

Question 12

Supplementing ethical codes of conduct with ethical training eliminates wrongdoing in the workplace.

Accepted Answer

A) True 
 B)False

Question 13

The most effective way organizations can support ethical conduct is to have a set of shared values that reinforce ethical conduct.

Accepted Answer

A) True 
 B)False

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job?

Task performance refers to goal-directed behaviours under the individual's control that support organizational objectives.

Organizational citizenship behaviours are usually described clearly in job descriptions.

One problem with the distributive justice principle is that it is difficult to agree on who is similar and what factors are relevant in making that determination.

Two countries with low collectivism are Japan and Canada.

According to the MARS model of individual behaviour, which of the following is NOT a role perception problem?

According to the MARS model, ability is the most important force influencing individual behaviour and results.

Studies comparing American and Canadian values indicate that

Customer orientation, social skills, and need for achievement are examples of

Which of the following cultures has/have the strongest preference for patriarchal authority?

According to the Myers-Briggs Type Indicator, some people are ''sensing-thinking'' types whereas others may be ''intuitive-feeling'' types.

Supplementing ethical codes of conduct with ethical training eliminates wrongdoing in the workplace.

The most effective way organizations can support ethical conduct is to have a set of shared values that reinforce ethical conduct.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 2: Individual Behaviour

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job?

Task performance refers to goal-directed behaviours under the individual's control that support organizational objectives.

Organizational citizenship behaviours are usually described clearly in job descriptions.

One problem with the distributive justice principle is that it is difficult to agree on who is similar and what factors are relevant in making that determination.

Two countries with low collectivism are Japan and Canada.

According to the MARS model of individual behaviour, which of the following is NOT a role perception problem?

According to the MARS model, ability is the most important force influencing individual behaviour and results.

Studies comparing American and Canadian values indicate that

Customer orientation, social skills, and need for achievement are examples of

Which of the following cultures has/have the strongest preference for patriarchal authority?

According to the Myers-Briggs Type Indicator, some people are ''sensing-thinking'' types whereas others may be ''intuitive-feeling'' types.

Supplementing ethical codes of conduct with ethical training eliminates wrongdoing in the workplace.

The most effective way organizations can support ethical conduct is to have a set of shared values that reinforce ethical conduct.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters