Exam 4: Social and Cultural Environments

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What are some of the salient characteristics and differences between high- and low-context cultures?

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Which of the following is true about "coffee culture" in England?

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There are specific characteristics of innovations that affect which innovations are adopted. Define those characteristics giving examples of products or services.

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Long-term values include persistence (perseverance), defined as a general tenacity in the pursuit of a goal.

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High-context messages are explicit and specific; words carry most of the communication power.

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One of the basic elements of Roger's diffusion theory is the concept of adoption process which deals with the mental stages through which an individual passes from the time of his or her first knowledge of an innovation to the time of product adoption or purchase. Briefly describe these stages giving examples of Apples' iPhone.

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Together, innovators and early adopters make up about ________ of the potential market for a new product.

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According to Roger's diffusion theory, most customers will not purchase expensive products without the "hands-on" experience marketers call "trial."

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Hofstede considers culture as "the collective programming of the mind," which makes it necessary to look at the attitudes, beliefs, and values. Giving an example of a country, explain how these attributes are so important.

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In high-context cultures, time is:

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The power distance dimension reflects the degree of trust among members of society. Thus, the higher the power distance (PDI)the:

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Which of the following shows the correct order of the product adoption process?

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As cultural differences become less relevant and disposable incomes become high, a trend towards greater consumption of the following type of foods is predicted.

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Giving business cards with the left hand in Malaysia, showing soles of shoes to a host in Saudi Arabia, and winking one eye in India are all considered impolite interpersonal communication due to the fact that:

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Colgate discovered that in Spanish colgate is a verb form that means "go hang yourself." Whirlpool found that consumers in Italy, France, and Germany had trouble pronouncing the name. These are examples which show the importance of ________ in global marketing.

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Cadbury has trademarked the color purple for its chocolate confectionary packaging.

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In China, Dell had to find a meaningful interpretation of "direct sales," the phrase that describes the company's powerful business model.

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Westerners doing business in the Middle East must be careful not to reveal the soles of their shoes to hosts or pass documents with the left hand.

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Americans typically want to "go it alone." As a result, they may be outnumbered in a negotiation situation.

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According to Hofstede's research on cultural values, masculinity dimension describes a society in which social roles of men and women overlap.

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