Question 1

More accurate terms for podcasting are ____________________ for audio content and vcasting for video content.

Accepted Answer

The answer of More accurate terms for podcasting are ____________________...

Question 2

When writing blog entries, use passive verbs, use formal language, and avoid contractions.

Accepted Answer

A) True 
 B)False

Question 3

Rowena must read and reply to several e-mail messages. What is the best tip she can follow to make sure that she handles her e-mail professionally?

Accepted Answer

A) If she can't reply to a message within 24 hours, just delete the message. 
B) Change the subject line if the subject changes. 
C) Read and reply to each e-mail message in her inbox before moving on to the next message. 
D) Print every e-mail message she receives to make sure she has proper documentation. 
A) If she can't reply to a message within 24 hours, just delete the message. 
B) Change the subject line if the subject changes. 
C) Read and reply to each e-mail message in her inbox before moving on to the next message. 
D) Print every e-mail message she receives to make sure she has proper documentation.

Question 4

Which of the following is the most effective closing for an e-mail message?

Accepted Answer

A) Please do not hesitate to call if you have any questions. 
B) Please let me know at your earliest convenience. 
C) Please send your time sheet to me by August 31 so that we can process your paycheck. 
D) Please let me know if I can be of further assistance. 
A) Please do not hesitate to call if you have any questions. 
B) Please let me know at your earliest convenience. 
C) Please send your time sheet to me by August 31 so that we can process your paycheck. 
D) Please let me know if I can be of further assistance.

Question 5

___________ messaging enables two or more individuals to use the Internet or an intranet to "chat" in real time by exchanging brief text-based messages.

Accepted Answer

The answer of ___________ messaging enables two or more individuals...

Question 6

Which of the following is an e-mail etiquette rule?

Accepted Answer

A) Obtain approval before forwarding any e-mail message 
B) Soften the tone by including a friendly greeting and closing. 
C) Avoid writing in ALL CAPS. 
D) All of these are e-mail etiquette rules. 
A) Obtain approval before forwarding any e-mail message 
B) Soften the tone by including a friendly greeting and closing. 
C) Avoid writing in ALL CAPS. 
D) All of these are e-mail etiquette rules.

Question 7

Companies frequently use blogs for a variety of purposes. Describe three ways a company could use blogs for professional purposes.

Accepted Answer

Student answers will vary and should inc

Question 8

How do organizations use social media?

Accepted Answer

A) To create internal networking sites accessible only by employees 
B) To crowdsource customers for new product ideas and other suggestions 
C) To match dispersed employees and their skills 
D) Organizations use social media for all these purposes. 
A) To create internal networking sites accessible only by employees 
B) To crowdsource customers for new product ideas and other suggestions 
C) To match dispersed employees and their skills 
D) Organizations use social media for all these purposes.

Question 9

A(n) ____________________ is a Web-based tool that employs easy-to-use collaborative software to allow multiple users collectively to create, access, and modify documents..

Accepted Answer

The answer of A(n) ____________________ is a Web-based tool that...

Question 10

Jeff is starting a new business blog and wants to be able to compete with established blog sites. He has asked for your advice. What should you tell him?

Accepted Answer

A) Choose one topic and stick with it to give your blog stability. 
B) It is better to post long messages infrequently than to post short messages frequently. 
C) Never provide links to other blogs because your visitors might like those blogs more than yours. 
D) Use a commercial hosting site such as Blogger, Tumblr, or WordPress. 
A) Choose one topic and stick with it to give your blog stability. 
B) It is better to post long messages infrequently than to post short messages frequently. 
C) Never provide links to other blogs because your visitors might like those blogs more than yours. 
D) Use a commercial hosting site such as Blogger, Tumblr, or WordPress.

Question 11

Which of the following statements about social networking sites is most accurate?

Accepted Answer

A) Social networking sites such as Facebook and Twitter are used solely for entertainment and leisure. 
B) Companies use social networks to connect with external audiences, but not for internal audiences. 
C) Fewer than 50 percent of the Fortune 500 companies are on Facebook, although this figure is expected to grow. 
D) Users over fifty-five are driving the growth of social networking via the mobile Internet. 
A) Social networking sites such as Facebook and Twitter are used solely for entertainment and leisure. 
B) Companies use social networks to connect with external audiences, but not for internal audiences. 
C) Fewer than 50 percent of the Fortune 500 companies are on Facebook, although this figure is expected to grow. 
D) Users over fifty-five are driving the growth of social networking via the mobile Internet.

Question 12

Which of the following statements about e-mail in the workplace is most accurate?

Accepted Answer

A) Most business messages today are being sent using social media platforms 
B) Typical businesspeople spend at least two hours a day writing and replying to e-mail messages. 
C) E-mail will become completely obsolete in the next few years. 
D) E-mail has completely replaced paper memos and letters in the workplace. 
A) Most business messages today are being sent using social media platforms 
B) Typical businesspeople spend at least two hours a day writing and replying to e-mail messages. 
C) E-mail will become completely obsolete in the next few years. 
D) E-mail has completely replaced paper memos and letters in the workplace.

Question 13

Action information such as dates and deadlines should be placed in the ____________________ of an e-mail message or memo.

Accepted Answer

The answer of Action information such as dates and deadlines...

Question 14

As Nathan begins his business career, he will probably find himself writing more ____ than other types of messages.

Accepted Answer

A) letters 
B) memos 
C) e-mail messages 
D) text messages 
A) letters 
B) memos 
C) e-mail messages 
D) text messages

Question 15

The storing and accessing of data and software applications in remote network clusters called _________ computing.

Accepted Answer

The answer of The storing and accessing of data and...

More accurate terms for podcasting are ____________________ for audio content and vcasting for video content.

When writing blog entries, use passive verbs, use formal language, and avoid contractions.

Rowena must read and reply to several e-mail messages. What is the best tip she can follow to make sure that she handles her e-mail professionally?

Which of the following is the most effective closing for an e-mail message?

___________ messaging enables two or more individuals to use the Internet or an intranet to "chat" in real time by exchanging brief text-based messages.

Which of the following is an e-mail etiquette rule?

Companies frequently use blogs for a variety of purposes. Describe three ways a company could use blogs for professional purposes.

How do organizations use social media?

A(n) ____________________ is a Web-based tool that employs easy-to-use collaborative software to allow multiple users collectively to create, access, and modify documents..

Jeff is starting a new business blog and wants to be able to compete with established blog sites. He has asked for your advice. What should you tell him?

Which of the following statements about social networking sites is most accurate?

Which of the following statements about e-mail in the workplace is most accurate?

Action information such as dates and deadlines should be placed in the ____________________ of an e-mail message or memo.

As Nathan begins his business career, he will probably find himself writing more ____ than other types of messages.

The storing and accessing of data and software applications in remote network clusters called _________ computing.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters

Exam 7: Short Workplace Messages and Digital Media

More accurate terms for podcasting are ____________________ for audio content and vcasting for video content.

When writing blog entries, use passive verbs, use formal language, and avoid contractions.

Rowena must read and reply to several e-mail messages. What is the best tip she can follow to make sure that she handles her e-mail professionally?

Which of the following is the most effective closing for an e-mail message?

___________ messaging enables two or more individuals to use the Internet or an intranet to "chat" in real time by exchanging brief text-based messages.

Which of the following is an e-mail etiquette rule?

Companies frequently use blogs for a variety of purposes. Describe three ways a company could use blogs for professional purposes.

How do organizations use social media?

A(n) ____________________ is a Web-based tool that employs easy-to-use collaborative software to allow multiple users collectively to create, access, and modify documents..

Jeff is starting a new business blog and wants to be able to compete with established blog sites. He has asked for your advice. What should you tell him?

Which of the following statements about social networking sites is most accurate?

Which of the following statements about e-mail in the workplace is most accurate?

Action information such as dates and deadlines should be placed in the ____________________ of an e-mail message or memo.

As Nathan begins his business career, he will probably find himself writing more ____ than other types of messages.

The storing and accessing of data and software applications in remote network clusters called _________ computing.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Intercultural Communication

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters