Exam 6: Revising Business Messages

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You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following items is not parallel with the others? 

(Multiple Choice)
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To sound professional and businesslike, you should try to use common expressions such as easier said than done, last but not least, and think outside the box.

(True/False)
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____________________ such as exception to the rule and pass with flying colors are expressions that have become exhausted by overuse and that can be difficult to explain, especially to those who are new to our culture.

(Short Answer)
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What should you do to make a business message clear? 

(Multiple Choice)
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Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

(True/False)
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Which of the following sentences does not contain a long lead-in? 

(Multiple Choice)
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Which of the following represents the best business writing? 

(Multiple Choice)
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To add exuberance to your business documents, freely use words such as totally, definitely, extremely, and actually.

(True/False)
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Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Khalida checking for? 

(Multiple Choice)
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Which of the following sentences does not contain any slang or buzzwords? 

(Multiple Choice)
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The KISS formula refers to Keep It Short and ____________________.

(Short Answer)
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Concise messages are easier to read and comprehend than wordy messages.

(True/False)
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What is an advantage of concise business messages? 

(Multiple Choice)
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The first word of every item in a numbered or bulleted list should be capitalized.

(True/False)
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Which of the following is an example of an effective, businesslike expression? 

(Multiple Choice)
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