Exam 6: Revising Business Messages

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____________________ expressions such as at this point in time and due to the fact that are wordy phrases that may be better expressed in single words.

(Short Answer)
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You have just been given the job to write tweets for your company and to respond to customers' tweets using the Twitter microblogging service. What should you do? 

(Multiple Choice)
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Most experts who have had a lot of practice can prepare a perfect document on the first try.

(True/False)
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Expressions such as pursuant to your request, in receipt of, and under separate cover are stale expressions that other writers have used over the years. These expressions are known as ____________________ business phrases.

(Short Answer)
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Allan is writing instructions for filing an employee grievance. He should use a bulleted list because the order of steps in the process is important.

(True/False)
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____________________ are technical expressions that have become fashionable and often are meant to impress rather than express. These empty words include such expressions as optimize, incentivize, right-size, and paradigm shift.

(Short Answer)
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The final phase of the 3-x-3 writing process focuses on 

(Multiple Choice)
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Which of the following is free of wordy or trite phrases? 

(Multiple Choice)
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Which of the following sentences does not contain any buried verbs? 

(Multiple Choice)
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During Phase 3 of the 3-x-3 writing process, Donalyn is analyzing her message to make sure it will achieve its purpose. What is Donalyn doing? 

(Multiple Choice)
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Which of the following sentences is free of opening fillers, redundancies, and flabby expressions? 

(Multiple Choice)
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Which of the following statements about Phase 3 of the writing process is most accurate? 

(Multiple Choice)
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Routine documents and complex documents are proofread using the same method.

(True/False)
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Use phrases such as please do not hesitate to and thank you in advance to make your writing sound businesslike.

(True/False)
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The sentence There are five new items that we will add to our menu next week could be made more concise by eliminating a(n) 

(Multiple Choice)
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Phase 3 of the 3-x-3 writing process begins with doing which of the following? 

(Multiple Choice)
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You are formatting a business document and want to make the best use of margins. What should you do? 

(Multiple Choice)
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There are, there is, and it is are examples of unnecessary opening fillers.

(True/False)
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She gave consideration to the proposal demonstrates a common writing problem. It needlessly transforms a(n) ____________________ into a wordy noun expression.

(Short Answer)
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The first step of Phase 3 of the 3-x-3 writing process is evaluating the document.

(True/False)
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