Question 1

List and describe five techniques for improving written communication to intercultural audiences.

Accepted Answer

Student answers will vary but should inc

Question 2

Emma runs a small business and wants to improve communication among her increasingly diverse staff. Which of the following should she do?

Accepted Answer

A) Consider having employees take part in diversity awareness training. 
B) Encourage employees to think alike so that conflicts can be avoided. 
C) Expect conformity from her employees. 
D) All of these choices 
A) Consider having employees take part in diversity awareness training. 
B) Encourage employees to think alike so that conflicts can be avoided. 
C) Expect conformity from her employees. 
D) All of these choices

Question 3

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Accepted Answer

A) stereotype. 
B) prejudice. 
C) prototype. 
D) ethnocentrism. 
A) stereotype. 
B) prejudice. 
C) prototype. 
D) ethnocentrism.

Question 4

Which of the following is an invisible sign of culture?

Accepted Answer

A) An attorney wears a conservative suit to court. 
B) Christopher believes that adults need to be responsible for their actions. 
C) On their anniversary Matthew takes his wife to dinner. 
D) At every department meeting, the manager sits at the head of the conference table. 
A) An attorney wears a conservative suit to court. 
B) Christopher believes that adults need to be responsible for their actions. 
C) On their anniversary Matthew takes his wife to dinner. 
D) At every department meeting, the manager sits at the head of the conference table.

Question 5

When discussing cultures, we should avoid making any generalizations.

Accepted Answer

A) True 
 B)False

Question 6

Verbal skills in another culture are more difficult to master than nonverbal skills.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following trade agreements expands free trade among Canada, the United States, and Mexico?

Accepted Answer

A) General Agreement on Tariffs and Trade (GATT) 
B) World Trade Organization (WTO) 
C) European Free Trade Association (EFT
A)  
D) North American Free Trade Agreement (NAFT
A)  
A) General Agreement on Tariffs and Trade (GATT) 
B) World Trade Organization (WTO) 
C) European Free Trade Association (EFT
A)  
D) North American Free Trade Agreement (NAFT
A)

Question 8

What is the best advice for citing numbers when writing letters to businesspeople in other cultures?

Accepted Answer

A) Write all numbers in word form. 
B) Use figures to express the month of the year. 
C) Always convert dollar figures into local currency. 
D) Do all of these choices. 
A) Write all numbers in word form. 
B) Use figures to express the month of the year. 
C) Always convert dollar figures into local currency. 
D) Do all of these choices.

Question 9

____________________ refers to the stimuli, environment, or ambiance surrounding an event. It is probably the most important cultural dimension and is also the most difficult to define.

Accepted Answer

The answer of ____________________ refers to the stimuli, environment, or...

Question 10

A generalization that is not fixed and rigid when it is used to describe cultures is called a(n)

Accepted Answer

A) stereotype. 
B) prejudice. 
C) prototype. 
D) ethnocentrism 
A) stereotype. 
B) prejudice. 
C) prototype. 
D) ethnocentrism

Question 11

One of your colleagues admires silence and considers it a key to success. Your colleague is most likely American.

Accepted Answer

A) True 
 B)False

Question 12

In low power distance countries, subordinates expect formal hierarchies and embrace relatively authoritarian, paternalistic power relationships.

Accepted Answer

A) True 
 B)False

Question 13

According to Transparency International, what are the two most corrupt countries in the world?

Accepted Answer

A) United States and Canada 
B) North Korea and Somalia 
C) Germany and Japan 
D) China and India 
A) United States and Canada 
B) North Korea and Somalia 
C) Germany and Japan 
D) China and India

Question 14

Communicators in low-context cultures

Accepted Answer

A) often imply conclusions rather than directly stating them. 
B) tend to be logical, analytical, and action oriented. 
C) tend to be intuitive and contemplative. 
D) emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting. 
A) often imply conclusions rather than directly stating them. 
B) tend to be logical, analytical, and action oriented. 
C) tend to be intuitive and contemplative. 
D) emphasize interpersonal relationships, nonverbal expression, physical setting, and social setting.

Question 15

Learning more about the powerful effect that culture has on behavior will

Accepted Answer

A) guarantee that you will be profitable in your overseas ventures. 
B) help you reduce friction and misunderstanding in your dealings with people from other cultures. 
C) teach you why your culture is superior. 
D) do all of these. 
A) guarantee that you will be profitable in your overseas ventures. 
B) help you reduce friction and misunderstanding in your dealings with people from other cultures. 
C) teach you why your culture is superior. 
D) do all of these.

List and describe five techniques for improving written communication to intercultural audiences.

Emma runs a small business and wants to improve communication among her increasingly diverse staff. Which of the following should she do?

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Which of the following is an invisible sign of culture?

When discussing cultures, we should avoid making any generalizations.

Verbal skills in another culture are more difficult to master than nonverbal skills.

Which of the following trade agreements expands free trade among Canada, the United States, and Mexico?

What is the best advice for citing numbers when writing letters to businesspeople in other cultures?

____________________ refers to the stimuli, environment, or ambiance surrounding an event. It is probably the most important cultural dimension and is also the most difficult to define.

A generalization that is not fixed and rigid when it is used to describe cultures is called a(n)

One of your colleagues admires silence and considers it a key to success. Your colleague is most likely American.

In low power distance countries, subordinates expect formal hierarchies and embrace relatively authoritarian, paternalistic power relationships.

According to Transparency International, what are the two most corrupt countries in the world?

Communicators in low-context cultures

Learning more about the powerful effect that culture has on behavior will

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters

Exam 3: Intercultural Communication

List and describe five techniques for improving written communication to intercultural audiences.

Emma runs a small business and wants to improve communication among her increasingly diverse staff. Which of the following should she do?

An oversimplified behavioral pattern applied uncritically to groups of people is called a(n)

Which of the following is an invisible sign of culture?

When discussing cultures, we should avoid making any generalizations.

Verbal skills in another culture are more difficult to master than nonverbal skills.

Which of the following trade agreements expands free trade among Canada, the United States, and Mexico?

What is the best advice for citing numbers when writing letters to businesspeople in other cultures?

____________________ refers to the stimuli, environment, or ambiance surrounding an event. It is probably the most important cultural dimension and is also the most difficult to define.

A generalization that is not fixed and rigid when it is used to describe cultures is called a(n)

One of your colleagues admires silence and considers it a key to success. Your colleague is most likely American.

In low power distance countries, subordinates expect formal hierarchies and embrace relatively authoritarian, paternalistic power relationships.

According to Transparency International, what are the two most corrupt countries in the world?

Communicators in low-context cultures

Learning more about the powerful effect that culture has on behavior will

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters