Question 1

Ethnocentrism, which involves the belief that one's own race is superior to others, is a natural attitude inherent in all cultures.

Accepted Answer

A) True 
 B)False

Question 2

Select the most accurate statement about culture.

Accepted Answer

A) Culture is a subject that is usually taught in high school. 
B) Cultural attitudes are not learned until adulthood. 
C) Culture is not something we can be taught; it's something we possess at birth. 
D) Cultural rules of behavior learned from your family and society are conditioned from early childhood. 
A) Culture is a subject that is usually taught in high school. 
B) Cultural attitudes are not learned until adulthood. 
C) Culture is not something we can be taught; it's something we possess at birth. 
D) Cultural rules of behavior learned from your family and society are conditioned from early childhood.

Question 3

During business negotiations, which group of individuals most likely to place more emphasis on the surrounding context than on the actual words?

Accepted Answer

A) Germans 
B) Americans 
C) Canadians 
D) Japanese 
A) Germans 
B) Americans 
C) Canadians 
D) Japanese

Question 4

Jing-Ying places great value on the posture, voice inflection, gestures, and facial expressions of employees within the workplace. She is most likely part of a(n) ____ culture.

Accepted Answer

A) low-context 
B) linear logic 
C) high-context 
D) analytical 
A) low-context 
B) linear logic 
C) high-context 
D) analytical

Question 5

Learning more about the powerful effect that culture has on behavior will help you reduce friction and misunderstanding in your dealings with people from other cultures.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following statements most accurately describes diversity in the workplace?

Accepted Answer

A) A diverse staff tends to have difficulties reading trends and responding to customers in local and world markets. 
B) Teams made up of diverse members are better equipped than homogeneous teams to create products that diverse consumers want. 
C) Diversity in the workplace often leads to lower productivity and worse employee morale. 
D) Teams with diverse members often find it more difficult than homogeneous teams to solve problems. 
A) A diverse staff tends to have difficulties reading trends and responding to customers in local and world markets. 
B) Teams made up of diverse members are better equipped than homogeneous teams to create products that diverse consumers want. 
C) Diversity in the workplace often leads to lower productivity and worse employee morale. 
D) Teams with diverse members often find it more difficult than homogeneous teams to solve problems.

Question 7

Social media may potentially bridge cultural differences as well as reinforce them, depending on their users.

Accepted Answer

A) True 
 B)False

Question 8

Persons from many cultures are moving to countries promising to fulfill their dreams. For generations the two most popular destinations have been

Accepted Answer

A) the United States and Japan. 
B) the United States and Canada. 
C) France and Great Britain. 
D) Italy and France. 
A) the United States and Japan. 
B) the United States and Canada. 
C) France and Great Britain. 
D) Italy and France.

Question 9

____________________ may be defined as the complex system of values, traits, morals, and customs shared by a society.

Accepted Answer

The answer of ____________________ may be defined as the complex...

Question 10

Dale recently completed diversity training. Which of the following was he most likely taught during the training?

Accepted Answer

A) If you work hard enough at it, you can talk about cultures without using mental categories, representations, and generalizations to describe groups. 
B) Unfounded generalizations about people and cultures can lead to bias and prejudice. 
C) Today the word stereotype has a positive meaning. 
D) Because they are fixed and rigid, stereotypes are always entirely false. 
A) If you work hard enough at it, you can talk about cultures without using mental categories, representations, and generalizations to describe groups. 
B) Unfounded generalizations about people and cultures can lead to bias and prejudice. 
C) Today the word stereotype has a positive meaning. 
D) Because they are fixed and rigid, stereotypes are always entirely false.

Question 11

The number of foreign-born persons in the United States is decreasing.

Accepted Answer

A) True 
 B)False

Question 12

List and describe three factors that have led to increased globalization.

Accepted Answer

Student answers will vary but should inc

Question 13

Emile was born in Paris and has lived his entire life in France. He is proud of his country and believes that the French are superior to all other cultures. Emile is displaying

Accepted Answer

A) discrimination. 
B) ethnocentrism. 
C) prejudice. 
D) illegal behavior. 
A) discrimination. 
B) ethnocentrism. 
C) prejudice. 
D) illegal behavior.

Question 14

New transportation, information, and communication technologies are important factors in the increase in globalization.

Accepted Answer

A) True 
 B)False

Question 15

Culture is a powerful operating force that conditions the way we think and behave. To be successful in the global economy, it's important to understand the basic characteristics of culture so that we can make adjustments and adopt new attitudes. List and describe three basic characteristics of culture.

Accepted Answer

Student answers will vary but should inc

Question 16

By tradition, Asian businesspeople typically place a high value on

Accepted Answer

A) group decision making. 
B) individual achievements. 
C) direct verbal interaction. 
D) initiative and self-assertion. 
A) group decision making. 
B) individual achievements. 
C) direct verbal interaction. 
D) initiative and self-assertion.

Question 17

A businessperson from the United States was introduced to the president of a company in another country, and the businessperson immediately began treating the president as his equal. The president might be particularly offended if he is from which country?

Accepted Answer

A) Japan 
B) United States 
C) Canada 
D) All of these choices 
A) Japan 
B) United States 
C) Canada 
D) All of these choices

Question 18

The term ____________________ is used to describe mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.

Accepted Answer

The answer of The term ____________________ is used to describe...

Question 19

Companies that set aside time and resources to cultivate and capitalize on diversity will suffer fewer discrimination lawsuits, fewer union clashes, and less government regulatory action.

Accepted Answer

A) True 
 B)False

Question 20

Saving face is the primary motivational factor in low-context cultures.

Accepted Answer

A) True 
 B)False

Ethnocentrism, which involves the belief that one's own race is superior to others, is a natural attitude inherent in all cultures.

Select the most accurate statement about culture.

During business negotiations, which group of individuals most likely to place more emphasis on the surrounding context than on the actual words?

Jing-Ying places great value on the posture, voice inflection, gestures, and facial expressions of employees within the workplace. She is most likely part of a(n) ____ culture.

Learning more about the powerful effect that culture has on behavior will help you reduce friction and misunderstanding in your dealings with people from other cultures.

Which of the following statements most accurately describes diversity in the workplace?

Social media may potentially bridge cultural differences as well as reinforce them, depending on their users.

Persons from many cultures are moving to countries promising to fulfill their dreams. For generations the two most popular destinations have been

____________________ may be defined as the complex system of values, traits, morals, and customs shared by a society.

Dale recently completed diversity training. Which of the following was he most likely taught during the training?

The number of foreign-born persons in the United States is decreasing.

List and describe three factors that have led to increased globalization.

Emile was born in Paris and has lived his entire life in France. He is proud of his country and believes that the French are superior to all other cultures. Emile is displaying

New transportation, information, and communication technologies are important factors in the increase in globalization.

By tradition, Asian businesspeople typically place a high value on

A businessperson from the United States was introduced to the president of a company in another country, and the businessperson immediately began treating the president as his equal. The president might be particularly offended if he is from which country?

The term ____________________ is used to describe mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.

Companies that set aside time and resources to cultivate and capitalize on diversity will suffer fewer discrimination lawsuits, fewer union clashes, and less government regulatory action.

Saving face is the primary motivational factor in low-context cultures.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters

Exam 3: Intercultural Communication

Ethnocentrism, which involves the belief that one's own race is superior to others, is a natural attitude inherent in all cultures.

Select the most accurate statement about culture.

During business negotiations, which group of individuals most likely to place more emphasis on the surrounding context than on the actual words?

Jing-Ying places great value on the posture, voice inflection, gestures, and facial expressions of employees within the workplace. She is most likely part of a(n) ____ culture.

Learning more about the powerful effect that culture has on behavior will help you reduce friction and misunderstanding in your dealings with people from other cultures.

Which of the following statements most accurately describes diversity in the workplace?

Social media may potentially bridge cultural differences as well as reinforce them, depending on their users.

Persons from many cultures are moving to countries promising to fulfill their dreams. For generations the two most popular destinations have been

____________________ may be defined as the complex system of values, traits, morals, and customs shared by a society.

Dale recently completed diversity training. Which of the following was he most likely taught during the training?

The number of foreign-born persons in the United States is decreasing.

List and describe three factors that have led to increased globalization.

Emile was born in Paris and has lived his entire life in France. He is proud of his country and believes that the French are superior to all other cultures. Emile is displaying

New transportation, information, and communication technologies are important factors in the increase in globalization.

By tradition, Asian businesspeople typically place a high value on

A businessperson from the United States was introduced to the president of a company in another country, and the businessperson immediately began treating the president as his equal. The president might be particularly offended if he is from which country?

The term ____________________ is used to describe mental representations based on general characteristics that are not fixed and rigid, but rather are open to new definitions.

Companies that set aside time and resources to cultivate and capitalize on diversity will suffer fewer discrimination lawsuits, fewer union clashes, and less government regulatory action.

Saving face is the primary motivational factor in low-context cultures.

Business Communication in the Digital Age

Professionalism: Team, Meeting, Listening, Nonverbal and Etiquette Skills

Planning Business Messages

Organizing and Drafting Business Messages

Revising Business Messages

Short Workplace Messages and Digital Media

Positive Messages

Negative Messages

Persuasive and Sales Messages

Reporting in the Digital-Age Workplace

Informal Business Reports

Proposals, Business Plans, and Formal Business Reports

Business Presentations

The Job Search and Résumés in the Digital Age

Interviewing and Following up

Filters