Question 1

All of the following describe influence EXCEPT:

Accepted Answer

A) influence can be dramatic or subtle. 
B) the target of influence can be a person or a group. 
C) influence can be used in ways that are beneficial or harmful. 
D) influence affects behaviors and attitudes but not perceptions. 
E) influence is a major force in organizations managers cannot afford to ignore. 
A) influence can be dramatic or subtle. 
B) the target of influence can be a person or a group. 
C) influence can be used in ways that are beneficial or harmful. 
D) influence affects behaviors and attitudes but not perceptions. 
E) influence is a major force in organizations managers cannot afford to ignore.

Question 2

Match the following:
-legitimate power

Accepted Answer

A) a major force in organizations 
B) a likely result of coercion 
C) power that resides within a person 
D) granted by virtue of one's position 
E) dirty tricks
F)possesses position power
G)similar to authority
H)analysis of the bases of power
I)enhance his/her own image
J)possesses personal power
K)potential ability to influence others
L)perceptions of fairness
M)control over information
N)form of political behavior
O)ability to promote or assign raises
P)power through identification
Q)fair reward allocation
R)ability to punish someone else
S)subordinates accept a leader's wishes
T)a technique of political behavior 
A) a major force in organizations 
B) a likely result of coercion 
C) power that resides within a person 
D) granted by virtue of one's position 
E) dirty tricks
F)possesses position power
G)similar to authority
H)analysis of the bases of power
I)enhance his/her own image
J)possesses personal power
K)potential ability to influence others
L)perceptions of fairness
M)control over information
N)form of political behavior
O)ability to promote or assign raises
P)power through identification
Q)fair reward allocation
R)ability to punish someone else
S)subordinates accept a leader's wishes
T)a technique of political behavior

Question 3

Match the following:
-influence

Accepted Answer

A) a major force in organizations 
B) a likely result of coercion 
C) power that resides within a person 
D) granted by virtue of one's position 
E) dirty tricks
F)possesses position power
G)similar to authority
H)analysis of the bases of power
I)enhance his/her own image
J)possesses personal power
K)potential ability to influence others
L)perceptions of fairness
M)control over information
N)form of political behavior
O)ability to promote or assign raises
P)power through identification
Q)fair reward allocation
R)ability to punish someone else
S)subordinates accept a leader's wishes
T)a technique of political behavior 
A) a major force in organizations 
B) a likely result of coercion 
C) power that resides within a person 
D) granted by virtue of one's position 
E) dirty tricks
F)possesses position power
G)similar to authority
H)analysis of the bases of power
I)enhance his/her own image
J)possesses personal power
K)potential ability to influence others
L)perceptions of fairness
M)control over information
N)form of political behavior
O)ability to promote or assign raises
P)power through identification
Q)fair reward allocation
R)ability to punish someone else
S)subordinates accept a leader's wishes
T)a technique of political behavior

Question 4

_______ justice refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization.

Accepted Answer

The answer of _______ justice refers to people's perceptions of...

Question 5

Match the following:
-organizational justice

Accepted Answer

A) a major force in organizations 
B) a likely result of coercion 
C) power that resides within a person 
D) granted by virtue of one's position 
E) dirty tricks
F)possesses position power
G)similar to authority
H)analysis of the bases of power
I)enhance his/her own image
J)possesses personal power
K)potential ability to influence others
L)perceptions of fairness
M)control over information
N)form of political behavior
O)ability to promote or assign raises
P)power through identification
Q)fair reward allocation
R)ability to punish someone else
S)subordinates accept a leader's wishes
T)a technique of political behavior 
A) a major force in organizations 
B) a likely result of coercion 
C) power that resides within a person 
D) granted by virtue of one's position 
E) dirty tricks
F)possesses position power
G)similar to authority
H)analysis of the bases of power
I)enhance his/her own image
J)possesses personal power
K)potential ability to influence others
L)perceptions of fairness
M)control over information
N)form of political behavior
O)ability to promote or assign raises
P)power through identification
Q)fair reward allocation
R)ability to punish someone else
S)subordinates accept a leader's wishes
T)a technique of political behavior

Question 6

Trying to eliminate political behaviors within organizations will probably

Accepted Answer

A) decrease interdepartmental conflict. 
B) increase a manager's power base. 
C) increase political behavior. 
D) violate the cannons of justice. 
E) reduce skill-based pay. 
A) decrease interdepartmental conflict. 
B) increase a manager's power base. 
C) increase political behavior. 
D) violate the cannons of justice. 
E) reduce skill-based pay.

Question 7

The reason for the label "legitimate" in "legitimate power" is that the organization says it is all right for people having power to direct the activities of others.

Accepted Answer

A) True 
 B)False

Question 8

According to a survey on how political behavior is perceived by managers,

Accepted Answer

A) none of the respondents felt political behavior could be used in a constructive manner. 
B) most respondents felt that political behavior was unnecessary for the success of top executives. 
C) few of the respondents believed political behavior influenced salary decisions in their organizations. 
D) a majority of respondents indicated they believed political behavior was more relevant at higher levels of the organization. 
E) almost all of the respondents indicated that political behavior affected hiring decisions in their organizations. 
A) none of the respondents felt political behavior could be used in a constructive manner. 
B) most respondents felt that political behavior was unnecessary for the success of top executives. 
C) few of the respondents believed political behavior influenced salary decisions in their organizations. 
D) a majority of respondents indicated they believed political behavior was more relevant at higher levels of the organization. 
E) almost all of the respondents indicated that political behavior affected hiring decisions in their organizations.

Question 9

When a worker is willing to carry out a manager's work request because an issue is important to the manager, he or she is exhibiting

Accepted Answer

A) acceptance. 
B) commitment. 
C) compliance. 
D) accordance. 
E) loyalty. 
A) acceptance. 
B) commitment. 
C) compliance. 
D) accordance. 
E) loyalty.

Question 10

Simply being aware of the causes and techniques of political behavior can help a manager check their effects.

Accepted Answer

A) True 
 B)False

Question 11

In many ways an individual with personal power may be able to exact greater loyalty and dedication from followers than someone with only position power.

Accepted Answer

A) True 
 B)False

Question 12

_______ is about all one should expect from using coercive power.

Accepted Answer

The answer of _______ is about all one should expect...

Question 13

Commitment from employees is very unlikely when a manager uses ______ power.

Accepted Answer

A) legitimate 
B) coercive 
C) expert 
D) reward 
E) referent 
A) legitimate 
B) coercive 
C) expert 
D) reward 
E) referent

Question 14

_______ is a major force in organizations that managers cannot afford to ignore.

Accepted Answer

The answer of _______ is a major force in organizations...

Question 15

What is impression management? Discuss its implications for managers.

Accepted Answer

Impression management refers to the proc

Question 16

The most widely used and recognized analysis of the bases of power is the framework developed by ____ and ____.

Accepted Answer

A) Shultz; Smith 
B) Smith; Donald 
C) Gross; Shultz 
D) French; Raven 
E) Greenhouse; Passikoff 
A) Shultz; Smith 
B) Smith; Donald 
C) Gross; Shultz 
D) French; Raven 
E) Greenhouse; Passikoff

Question 17

Who will usually have the greatest potential influence on the actions of subordinates?

Accepted Answer

A) A leader with position power 
B) An informal leader 
C) A leader with personal power 
D) A formal leader 
E) A leader with both personal and position power 
A) A leader with position power 
B) An informal leader 
C) A leader with personal power 
D) A formal leader 
E) A leader with both personal and position power

Question 18

Limiting the effects of political behavior include all of the following EXCEPT:

Accepted Answer

A) open communication. 
B) reduce uncertainty. 
C) being aware of the causes. 
D) being aware of the techniques. 
E) ambiguous goals. 
A) open communication. 
B) reduce uncertainty. 
C) being aware of the causes. 
D) being aware of the techniques. 
E) ambiguous goals.

Question 19

Legitimate, reward, and some aspects of coercive and expert power can all contribute to _______ power.

Accepted Answer

The answer of Legitimate, reward, and some aspects of coercive...

Question 20

____ justice relates to the degree of fairness people see in how they are treated by others in their organization.

Accepted Answer

A) Procedural 
B) Interpersonal 
C) Informational 
D) Gender-based 
E) Distributive 
A) Procedural 
B) Interpersonal 
C) Informational 
D) Gender-based 
E) Distributive

All of the following describe influence EXCEPT:

Match the following: -legitimate power

Match the following: -influence

_______ justice refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization.

Match the following: -organizational justice

Trying to eliminate political behaviors within organizations will probably

The reason for the label "legitimate" in "legitimate power" is that the organization says it is all right for people having power to direct the activities of others.

According to a survey on how political behavior is perceived by managers,

When a worker is willing to carry out a manager's work request because an issue is important to the manager, he or she is exhibiting

Simply being aware of the causes and techniques of political behavior can help a manager check their effects.

In many ways an individual with personal power may be able to exact greater loyalty and dedication from followers than someone with only position power.

_______ is about all one should expect from using coercive power.

Commitment from employees is very unlikely when a manager uses ______ power.

_______ is a major force in organizations that managers cannot afford to ignore.

What is impression management? Discuss its implications for managers.

The most widely used and recognized analysis of the bases of power is the framework developed by and .

Who will usually have the greatest potential influence on the actions of subordinates?

Limiting the effects of political behavior include all of the following EXCEPT:

Legitimate, reward, and some aspects of coercive and expert power can all contribute to _______ power.

____ justice relates to the degree of fairness people see in how they are treated by others in their organization.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

Exam 14: Power, Politics, and Organizational Justice

All of the following describe influence EXCEPT:

Match the following: -legitimate power

Match the following: -influence

_______ justice refers to people's perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization.

Match the following: -organizational justice

Trying to eliminate political behaviors within organizations will probably

The reason for the label "legitimate" in "legitimate power" is that the organization says it is all right for people having power to direct the activities of others.

According to a survey on how political behavior is perceived by managers,

When a worker is willing to carry out a manager's work request because an issue is important to the manager, he or she is exhibiting

Simply being aware of the causes and techniques of political behavior can help a manager check their effects.

In many ways an individual with personal power may be able to exact greater loyalty and dedication from followers than someone with only position power.

_______ is about all one should expect from using coercive power.

Commitment from employees is very unlikely when a manager uses ______ power.

_______ is a major force in organizations that managers cannot afford to ignore.

What is impression management? Discuss its implications for managers.

The most widely used and recognized analysis of the bases of power is the framework developed by ____ and ____.

Who will usually have the greatest potential influence on the actions of subordinates?

Limiting the effects of political behavior include all of the following EXCEPT:

Legitimate, reward, and some aspects of coercive and expert power can all contribute to _______ power.

____ justice relates to the degree of fairness people see in how they are treated by others in their organization.

An Overview of Organizational Behavior

The Changing Environment of Organizations

Foundations of Individual Behavior

Motivation in Organizations

Motivating Employee Performance Through Work

Motivating Employee Performance Through Rewards

Managing Stress and the Work-Life Balance

Decision Making and Problem Solving

Foundations of Interpersonal and Group Behavior

Using Teams in Organizations

Communication in Organizations

Traditional Models for Understanding Leadership

Contemporary Views of Leadership in Organizations

Conflict and Negotiation in Organizations

Organization Design

Organization Culture

Organization Change and Development

Filters

The most widely used and recognized analysis of the bases of power is the framework developed by and .