Exam 6: Managing Change

Cost-cutting measures tend to exacerbate the conditions that led to the need for cutting costs.

Coercion involves the use of covert attempts to influence others.

In addition to face-to-face meetings, employers are encouraged to use ________ to communicate information about changes to their workforce.

Which of the following structural variables is supportive of organizational innovation?

What are stressors? Discuss the five major categories of organizational stressors.

A ________ helps employees whose personal lives suffer from a lack of planning to sort out their priorities.

Government regulations are considered an internal factor for change because they force the business to change how it functions.

After several expansions and acquisitions that resulted in duplicate positions of several administrative functions, U.S. Big Corp. decided to reorganize itself around customers rather than around functions. This would amount to a change in ________.

In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ________.

Which one of the following would be considered a disruptive innovation?

Organizational change can be any alteration of strategy, people, structure, or technology.

Disruptive innovations are more likely to come from large companies with extensive resources.

Which of the following is a structural variable that supports innovation?

The technology change in the manufacturing process of New Ideas, Inc.'s products to make the process more efficient is the result of a competitor lowering its price. Therefore, it was a(n) ________.

Which one of the following represents a change in technology?

Discuss the four external factors that prompt change in an organization, giving an example of each factor. Explain how the factor affects the organization

Which one of the following is an example of changing consumer preferences?

An individual is likely to resist change because of the feeling ________.

Fuel prices keep spiraling upward so recreational vehicle manufacturers are being pressured to produce lighter units that can be pulled by smaller trucks. This situation is representative of ________.

Describe and explain the "calm waters" view of organizational change.