Question 1

Front-office IT functions generally include system development and maintenance.

Accepted Answer

A) True 
 B)False

Question 2

One danger of outsourcing is that employees for an outsourcing partner can leave and go to work for a(n) ________.

Accepted Answer

A)  government 
B)  attorney 
C)  competitor 
D)  consultant 
E)  none of the above 
A)  government 
B)  attorney 
C)  competitor 
D)  consultant 
E)  none of the above

Question 3

Ethics is sometimes referred to as the science of ________.

Accepted Answer

A)  managers 
B)  attorneys 
C)  morality 
D)  consultants 
E)  none of the above 
A)  managers 
B)  attorneys 
C)  morality 
D)  consultants 
E)  none of the above

Question 4

The learning curve for SaaS-based applications is less because most users already know how to use a ________.

Accepted Answer

A)  web browser 
B)  personal computer 
C)  printer 
D)  iPod 
E)  none of the above 
A)  web browser 
B)  personal computer 
C)  printer 
D)  iPod 
E)  none of the above

Question 5

Enterprise systems can change the ethical and legal environment of the organization.

Accepted Answer

A) True 
 B)False

Question 6

ERP systems make it ________ to use and share information.

Accepted Answer

A)  easier 
B)  harder 
C)  controversial 
D)  necessary 
A)  easier 
B)  harder 
C)  controversial 
D)  necessary

Question 7

Outsourcing is the same as offshoring.

Accepted Answer

A) True 
 B)False

Question 8

Many SaaS providers allow a wide range of customization within a basic set of functions.

Accepted Answer

A) True 
 B)False

Question 9

It is a myth to think that SaaS applications do not need any ________.

Accepted Answer

A)  attorneys 
B)  hardware 
C)  configuration 
D)  consultants 
E)  none of the above 
A)  attorneys 
B)  hardware 
C)  configuration 
D)  consultants 
E)  none of the above

Question 10

Collocating team members is not cost effective in global ERP implementations.

Accepted Answer

A) True 
 B)False

Question 11

SaaS is a model for ________ delivery rather than being a separate market segment.

Accepted Answer

A)  data 
B)  software 
C)  hardware 
D)  consultant 
E)  none of the above 
A)  data 
B)  software 
C)  hardware 
D)  consultant 
E)  none of the above

Question 12

The increased value of information and the ________ both endanger privacy in the information age.

Accepted Answer

A)  use of spreadsheets 
B)  greater bandwidth 
C)  ease of use 
D)  growth of information technology 
A)  use of spreadsheets 
B)  greater bandwidth 
C)  ease of use 
D)  growth of information technology

Question 13

Over half of all offshoring IT spending is in India.

Accepted Answer

A) True 
 B)False

Question 14

The rapid growth in SaaS-based applications is due in part to the advent of PCs and the ________.

Accepted Answer

A)  printers 
B)  cell phones 
C)  internet 
D)  iPods 
E)  none of the above 
A)  printers 
B)  cell phones 
C)  internet 
D)  iPods 
E)  none of the above

Question 15

With the passage of the ________, the U.S. government has gained access to vast databases of telephone and email records.

Accepted Answer

A)  NAFTA Act 
B)  Patriot Act 
C)  COPA Act 
D)  FCRA Act 
A)  NAFTA Act 
B)  Patriot Act 
C)  COPA Act 
D)  FCRA Act

Question 16

Ethics are developed through culture, values, and the ________ system of the individual with influences from family and society.

Accepted Answer

A)  thought 
B)  belief 
C)  political 
D)  corporate 
A)  thought 
B)  belief 
C)  political 
D)  corporate

Question 17

One long standing best practice is the creation of a formal governance process to manage the offshore relationship.

Accepted Answer

A) True 
 B)False

Question 18

To protect the accuracy of the data, ERP systems must embed ________, on data accuracy and make them available to organizations.

Accepted Answer

A)  test examples 
B)  training 
C)  best practices 
D)  policy 
A)  test examples 
B)  training 
C)  best practices 
D)  policy

Question 19

The ethical issues surrounding the use of information technology include, privacy, accuracy, property, and ________ issues.

Accepted Answer

A)  communication 
B)  adaptability 
C)  accessibility 
D)  conversion format 
A)  communication 
B)  adaptability 
C)  accessibility 
D)  conversion format

Question 20

Outsourcing by its very nature forces a more process-oriented perspective on the company.

Accepted Answer

A) True 
 B)False

Front-office IT functions generally include system development and maintenance.

One danger of outsourcing is that employees for an outsourcing partner can leave and go to work for a(n) ________.

Ethics is sometimes referred to as the science of ________.

The learning curve for SaaS-based applications is less because most users already know how to use a ________.

Enterprise systems can change the ethical and legal environment of the organization.

ERP systems make it ________ to use and share information.

Outsourcing is the same as offshoring.

Many SaaS providers allow a wide range of customization within a basic set of functions.

It is a myth to think that SaaS applications do not need any ________.

Collocating team members is not cost effective in global ERP implementations.

SaaS is a model for ________ delivery rather than being a separate market segment.

The increased value of information and the ________ both endanger privacy in the information age.

Over half of all offshoring IT spending is in India.

The rapid growth in SaaS-based applications is due in part to the advent of PCs and the ________.

With the passage of the ________, the U.S. government has gained access to vast databases of telephone and email records.

Ethics are developed through culture, values, and the ________ system of the individual with influences from family and society.

One long standing best practice is the creation of a formal governance process to manage the offshore relationship.

To protect the accuracy of the data, ERP systems must embed ________, on data accuracy and make them available to organizations.

The ethical issues surrounding the use of information technology include, privacy, accuracy, property, and ________ issues.

Outsourcing by its very nature forces a more process-oriented perspective on the company.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Program and Project Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 10: Global, Ethics, and Security Management

Front-office IT functions generally include system development and maintenance.

One danger of outsourcing is that employees for an outsourcing partner can leave and go to work for a(n) ________.

Ethics is sometimes referred to as the science of ________.

The learning curve for SaaS-based applications is less because most users already know how to use a ________.

Enterprise systems can change the ethical and legal environment of the organization.

ERP systems make it ________ to use and share information.

Outsourcing is the same as offshoring.

Many SaaS providers allow a wide range of customization within a basic set of functions.

It is a myth to think that SaaS applications do not need any ________.

Collocating team members is not cost effective in global ERP implementations.

SaaS is a model for ________ delivery rather than being a separate market segment.

The increased value of information and the ________ both endanger privacy in the information age.

Over half of all offshoring IT spending is in India.

The rapid growth in SaaS-based applications is due in part to the advent of PCs and the ________.

With the passage of the ________, the U.S. government has gained access to vast databases of telephone and email records.

Ethics are developed through culture, values, and the ________ system of the individual with influences from family and society.

One long standing best practice is the creation of a formal governance process to manage the offshore relationship.

To protect the accuracy of the data, ERP systems must embed ________, on data accuracy and make them available to organizations.

The ethical issues surrounding the use of information technology include, privacy, accuracy, property, and ________ issues.

Outsourcing by its very nature forces a more process-oriented perspective on the company.

Introduction to Enterprise Systems for Management

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Program and Project Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters