Question 1

What are the risks and benefits of making modifications to a purchased ERP package?

Accepted Answer

One possible benefit of making modificat

Question 2

It is generally easier for an organization to modify the ERP software to fit their existing business processes.

Accepted Answer

A) True 
 B)False

Question 3

In the early days of ERP implementation, management clearly understood the magnitude of organizational issues to consider before and during ERP implementations.

Accepted Answer

A) True 
 B)False

Question 4

An ERP architecture consists of both a physical architecture and a(n):

Accepted Answer

A)  labor component. 
B)  system architecture. 
C)  database. 
D)  logical architecture. 
E)  system documentation. 
A)  labor component. 
B)  system architecture. 
C)  database. 
D)  logical architecture. 
E)  system documentation.

Question 5

ERP system implementation failures are often caused by lack of attention to the business processes and the ________ components.

Accepted Answer

A)  interrelated 
B)  hardware 
C)  software 
D)  database 
E)  people 
A)  interrelated 
B)  hardware 
C)  software 
D)  database 
E)  people

Question 6

A goal of ERP systems is to make information flow be both dynamic and immediate.

Accepted Answer

A) True 
 B)False

Question 7

List and briefly discuss three problems with ERP systems.

Accepted Answer

Well, one major problem is with the high

Question 8

In the tiered architecture of an ERP system, the ERP software is actually loaded onto the data tier.

Accepted Answer

A) True 
 B)False

Question 9

Strategic level functions are usually more unstructured.

Accepted Answer

A) True 
 B)False

Question 10

One roadblock for ERP systems is that they require a substantial investment in order to be successful.

Accepted Answer

A) True 
 B)False

Question 11

The most important lesson learned by Hershey in their ERP implementation was that they should proceed slowly so that nothing is left out during the implementation.

Accepted Answer

A) True 
 B)False

Question 12

The CEO of a firm probably requires less quantity of information but a very high ________ of information.

Accepted Answer

A)  amount 
B)  quality 
C)  cost 
D)  transfer 
E)  none of the above 
A)  amount 
B)  quality 
C)  cost 
D)  transfer 
E)  none of the above

Question 13

In a tiered ERP architecture, users interact with the system via the presentation logic tier.

Accepted Answer

A) True 
 B)False

Question 14

ERP systems are not much different from conventional software packages like Microsoft Office.

Accepted Answer

A) True 
 B)False

Question 15

Checking inventory is an example of a(n):

Accepted Answer

A)  software function. 
B)  system function. 
C)  database. 
D)  business process. 
A)  software function. 
B)  system function. 
C)  database. 
D)  business process.

Question 16

An ERP system works on a(n) ________ database that allows various departments to share information and communicate with each other.

Accepted Answer

A)  silo 
B)  ERP 
C)  single 
D)  archive 
E)  none of the above 
A)  silo 
B)  ERP 
C)  single 
D)  archive 
E)  none of the above

Question 17

Business organizations have become ________.

Accepted Answer

A)  more complex 
B)  less complex 
C)  easier to manage 
D)  more layered 
E)  all of the above 
A)  more complex 
B)  less complex 
C)  easier to manage 
D)  more layered 
E)  all of the above

Question 18

As opposed to ERP systems, e-Business systems are focused more on integrating ________ processes.

Accepted Answer

A)  external 
B)  hardware 
C)  internal 
D)  software 
E)  none of the above 
A)  external 
B)  hardware 
C)  internal 
D)  software 
E)  none of the above

Question 19

The general goal of an Information System is to convert data into useful:

Accepted Answer

A)  procedures. 
B)  tools. 
C)  information. 
D)  data flows. 
A)  procedures. 
B)  tools. 
C)  information. 
D)  data flows.

Question 20

As opposed to e-Business systems, ERP systems are focused more on internal process integration.

Accepted Answer

A) True 
 B)False

What are the risks and benefits of making modifications to a purchased ERP package?

It is generally easier for an organization to modify the ERP software to fit their existing business processes.

In the early days of ERP implementation, management clearly understood the magnitude of organizational issues to consider before and during ERP implementations.

An ERP architecture consists of both a physical architecture and a(n):

ERP system implementation failures are often caused by lack of attention to the business processes and the ________ components.

A goal of ERP systems is to make information flow be both dynamic and immediate.

List and briefly discuss three problems with ERP systems.

In the tiered architecture of an ERP system, the ERP software is actually loaded onto the data tier.

Strategic level functions are usually more unstructured.

One roadblock for ERP systems is that they require a substantial investment in order to be successful.

The most important lesson learned by Hershey in their ERP implementation was that they should proceed slowly so that nothing is left out during the implementation.

The CEO of a firm probably requires less quantity of information but a very high ________ of information.

In a tiered ERP architecture, users interact with the system via the presentation logic tier.

ERP systems are not much different from conventional software packages like Microsoft Office.

Checking inventory is an example of a(n):

An ERP system works on a(n) ________ database that allows various departments to share information and communicate with each other.

Business organizations have become ________.

As opposed to ERP systems, e-Business systems are focused more on integrating ________ processes.

The general goal of an Information System is to convert data into useful:

As opposed to e-Business systems, ERP systems are focused more on internal process integration.

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters

Exam 1: Introduction to Enterprise Systems for Management

What are the risks and benefits of making modifications to a purchased ERP package?

It is generally easier for an organization to modify the ERP software to fit their existing business processes.

In the early days of ERP implementation, management clearly understood the magnitude of organizational issues to consider before and during ERP implementations.

An ERP architecture consists of both a physical architecture and a(n):

ERP system implementation failures are often caused by lack of attention to the business processes and the ________ components.

A goal of ERP systems is to make information flow be both dynamic and immediate.

List and briefly discuss three problems with ERP systems.

In the tiered architecture of an ERP system, the ERP software is actually loaded onto the data tier.

Strategic level functions are usually more unstructured.

One roadblock for ERP systems is that they require a substantial investment in order to be successful.

The most important lesson learned by Hershey in their ERP implementation was that they should proceed slowly so that nothing is left out during the implementation.

The CEO of a firm probably requires less quantity of information but a very high ________ of information.

In a tiered ERP architecture, users interact with the system via the presentation logic tier.

ERP systems are not much different from conventional software packages like Microsoft Office.

Checking inventory is an example of a(n):

An ERP system works on a(n) ________ database that allows various departments to share information and communicate with each other.

Business organizations have become ________.

As opposed to ERP systems, e-Business systems are focused more on integrating ________ processes.

The general goal of an Information System is to convert data into useful:

As opposed to e-Business systems, ERP systems are focused more on internal process integration.

Systems Integration

Enterprise Systems Architecture

Development Life Cycle

Implementation Strategies

Software and Vendor Selection

Operational and Post Implementation

Program and Project Management

Global, Ethics, and Security Management

Supply Chain Management

Customer Relationship Management

Organizational Change and Business Process Reengineering

Filters