Exam 10: Human Resource Management and Labor Relations

The increased demand for knowledge workers will require firms to use extra measures, such as higher salaries and signing bonuses, to attract qualified employees.

Where is a skills inventory often maintained?

Job analysis is the systematic analysis of jobs within an organization resulting in a job description.

What is the process of dealing with employees who are represented by a union?

Which of the following, if True, would most strongly support beginning a thorough performance appraisal of the Foothill locations by reassessing performance criteria?

Wages refer to compensation usually expressed as an amount paid per year.

Labor relations refers to the process of dealing with employees who are not represented by a union.

What common incentive program options are available for workers?

Wage reopener clauses are required by federal and state law.

All of the following point out reasons why the Human Resources department should be skeptical about the data collected EXCEPT:

Which of the following occurs when union members agree not to buy the products of a targeted employer?

Other than the union tactic chosen, describe the other options that were available to the union.

The insurance company Montas is negotiating with its labor union on varying aspects of the compensation package including remuneration and benefits. Which strategy would be most appropriate for the CEO to use in reaching agreement on the contract Terms for the amount of staff vacation?

What was the fundamental reason why affirmative action was established?

Health Connect is a start-up software development company specializing in the design of imaging for medical practitioners. They are at the stage where they need to recruit a team of technical employees. Which of the following is the BEST reason for NOT relying solely on interviews when recruiting the technical staff?

Which of the following, if True, would undermine the Kryptos CEO's argument?

When the engineers came back to work at 3:00 p.m. on Friday, which management tactic did the company employ? What message did management send through this tactic?

Which term refers to a labor action in which employees temporarily walk off the job and refuse to work?

Mary is a supervisor at her company. Under which legal concept is it legal for Mary to discharge all her employees without advance notice?

While bargaining over the workplace safety issue, which of the following strategies would be most beneficial in keeping the process moving ahead in good faith?