Question 1

Which of the following, if True, would support the HR Director's position that the firm's workforce is at risk of becoming disengaged?

Accepted Answer

A)  National polls show that less than a third of all employees are fully engaged in their work. 
B)  The firm's stated vision holds that each and every employee must be committed to the company's goals. 
C)  There are few job openings in Crescendo for which Crescendo employees can apply. 
D)  Crescendo offers only voluntary training programs to prepare workers for job advancement. 
E)  Appraisal reviews of employees are held only once a year. 
A)  National polls show that less than a third of all employees are fully engaged in their work. 
B)  The firm's stated vision holds that each and every employee must be committed to the company's goals. 
C)  There are few job openings in Crescendo for which Crescendo employees can apply. 
D)  Crescendo offers only voluntary training programs to prepare workers for job advancement. 
E)  Appraisal reviews of employees are held only once a year. C

Question 2

What does a job analysis entail?

Accepted Answer

A job analysis is a systematic analysis of jobs within an organization. A job analysis results in two things: the job description and the job specification. The job description lists the duties and responsibilities of a job; its working conditions; and the tools, materials, equipment, and information used to perform it. The job specification lists the skills, abilities, and other credentials and qualifications needed to perform the job effectively. The job analysis information is used in many HR activities. For example, knowing about job content and job requirements is necessary to develop appropriate selection methods and job-relevant performance appraisal systems and to set equitable compensation rates.
Explanation:

Question 3

The applicants are likely to give inflated estimates of all of the following EXCEPT:

Accepted Answer

A)  emotional stability, including the person's ability to withstand stress 
B)  conscientiousness, a measure of reliability 
C)  agreeableness, a measure of the ability to cooperate 
D)  risk-taking, a measure of eagerness to take chances 
E)  self-monitoring, a measure of the ability to alter one's behavior based on external factors 
A)  emotional stability, including the person's ability to withstand stress 
B)  conscientiousness, a measure of reliability 
C)  agreeableness, a measure of the ability to cooperate 
D)  risk-taking, a measure of eagerness to take chances 
E)  self-monitoring, a measure of the ability to alter one's behavior based on external factors D

Question 4

Which of the following constitutes an illegal hiring practice?

Accepted Answer

A)  asking someone about their availability because the position requires a 50-hour work week 
B)  establishing a diversity committee to help diverse employees connect with each other 
C)  asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays 
D)  keeping track of how many males and females are in the organization 
E)  requiring an applicant to specify gender on an application 
A)  asking someone about their availability because the position requires a 50-hour work week 
B)  establishing a diversity committee to help diverse employees connect with each other 
C)  asking a candidate whether or not he attends church, because it is important that candidates are available to work on Saturdays and Sundays 
D)  keeping track of how many males and females are in the organization 
E)  requiring an applicant to specify gender on an application

Question 5

Although millions of American workers still belong to unions, union membership as a percentage of the total workforce has steadily declined.

Accepted Answer

A) True 
 B)False

Question 6

Describe the current trends in labor-management relations in the United States.

Accepted Answer

Since the mid-1960s, U.S. labor unions h

Question 7

Which of the following, if True, would most strengthen Dexterity's case in maintaining Ashe's current contract rate?

Accepted Answer

A)  Monahan has never directly observed Ashe's performance in presenting a workshop. 
B)  As a contract worker, Ashe does not receive medical or retirement benefits. 
C)  Monahan has few applications from other qualified instructors in the area. 
D)  Dexterity uses a single-rate system for contingent workers. 
E)  There is no other agency in Canal City with whom Ashe could contract to provide similar workshops. 
A)  Monahan has never directly observed Ashe's performance in presenting a workshop. 
B)  As a contract worker, Ashe does not receive medical or retirement benefits. 
C)  Monahan has few applications from other qualified instructors in the area. 
D)  Dexterity uses a single-rate system for contingent workers. 
E)  There is no other agency in Canal City with whom Ashe could contract to provide similar workshops.

Question 8

What do top executives often receive as incentives?

Accepted Answer

A)  merit salary systems 
B)  workers' compensation insurance 
C)  salaries 
D)  stock options 
E)  wages 
A)  merit salary systems 
B)  workers' compensation insurance 
C)  salaries 
D)  stock options 
E)  wages

Question 9

Explain the difference between labor relations and a labor union.

Accepted Answer

Labor relations refers to the process of

Question 10

Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate. What type of system is used to pay Jean?

Accepted Answer

A)  gainsharing 
B)  salary 
C)  profit sharing 
D)  wage 
E)  incentive 
A)  gainsharing 
B)  salary 
C)  profit sharing 
D)  wage 
E)  incentive

Question 11

Which of the following contains information on each employee's education, skills, work experiences, and career aspirations?

Accepted Answer

A)  managerial grid 
B)  employee information system 
C)  job analysis 
D)  job specification 
E)  labor forecast 
A)  managerial grid 
B)  employee information system 
C)  job analysis 
D)  job specification 
E)  labor forecast

Question 12

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time for any reason and without advance notice to the other?

Accepted Answer

A)  quid pro quo 
B)  affirmative action 
C)  employment at will 
D)  mutual consent 
E)  equal employment opportunity 
A)  quid pro quo 
B)  affirmative action 
C)  employment at will 
D)  mutual consent 
E)  equal employment opportunity

Question 13

The OFCCP is responsible for enforcing executive orders that apply to companies doing business with health departments.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following links salary increases to performance levels in nonsales jobs?

Accepted Answer

A)  bonuses 
B)  collective bargaining 
C)  merit salary systems 
D)  cafeteria benefit plans 
E)  workers' compensation insurance 
A)  bonuses 
B)  collective bargaining 
C)  merit salary systems 
D)  cafeteria benefit plans 
E)  workers' compensation insurance

Question 15

Who are temporary or permanent replacements for striking workers?

Accepted Answer

A)  strikebreakers 
B)  union busters 
C)  union breakers 
D)  contingent workers 
E)  labor relation teams 
A)  strikebreakers 
B)  union busters 
C)  union breakers 
D)  contingent workers 
E)  labor relation teams

Question 16

Which of the following, if True, would strengthen the Kryptos CEO's argument?

Accepted Answer

A)  Mergers are more common in the financial services industry than in many other industries. 
B)  Mergers are easier to execute when the merged organizations have similar corporate cultures. 
C)  At Kryptos, Accounting, Operations, and Human Resources are among the departments that already have the capacity to serve a much larger organization. 
D)  Overcoming resistance to change by using threats and other forms of coercion is usually considered only after all other options have been considered. 
E)  Kryptos offers employees the opportunity to serve for a year or more in overseas offices. 
A)  Mergers are more common in the financial services industry than in many other industries. 
B)  Mergers are easier to execute when the merged organizations have similar corporate cultures. 
C)  At Kryptos, Accounting, Operations, and Human Resources are among the departments that already have the capacity to serve a much larger organization. 
D)  Overcoming resistance to change by using threats and other forms of coercion is usually considered only after all other options have been considered. 
E)  Kryptos offers employees the opportunity to serve for a year or more in overseas offices.

Question 17

What term describes the situation when workers perform jobs at a less efficient pace?

Accepted Answer

A)  lockout 
B)  boycott 
C)  slowdown 
D)  walkout 
E)  strike 
A)  lockout 
B)  boycott 
C)  slowdown 
D)  walkout 
E)  strike

Question 18

Explain the meaning of workforce diversity.

Accepted Answer

Workforce diversity is the range of work

Question 19

When does the appraisal process begin?

Accepted Answer

A)  when the manager defines performance standards for an employee 
B)  after the manager observes the employee's performance 
C)  as soon as the employee begins working 
D)  when the employee leaves an organization 
E)  as soon as the employee requests direction 
A)  when the manager defines performance standards for an employee 
B)  after the manager observes the employee's performance 
C)  as soon as the employee begins working 
D)  when the employee leaves an organization 
E)  as soon as the employee requests direction

Question 20

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

Accepted Answer

A) True 
 B)False

Which of the following, if True, would support the HR Director's position that the firm's workforce is at risk of becoming disengaged?

What does a job analysis entail?

The applicants are likely to give inflated estimates of all of the following EXCEPT:

Which of the following constitutes an illegal hiring practice?

Although millions of American workers still belong to unions, union membership as a percentage of the total workforce has steadily declined.

Describe the current trends in labor-management relations in the United States.

Which of the following, if True, would most strengthen Dexterity's case in maintaining Ashe's current contract rate?

What do top executives often receive as incentives?

Explain the difference between labor relations and a labor union.

Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate. What type of system is used to pay Jean?

Which of the following contains information on each employee's education, skills, work experiences, and career aspirations?

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time for any reason and without advance notice to the other?

The OFCCP is responsible for enforcing executive orders that apply to companies doing business with health departments.

Which of the following links salary increases to performance levels in nonsales jobs?

Who are temporary or permanent replacements for striking workers?

Which of the following, if True, would strengthen the Kryptos CEO's argument?

What term describes the situation when workers perform jobs at a less efficient pace?

Explain the meaning of workforce diversity.

When does the appraisal process begin?

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

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Exam 10: Human Resource Management and Labor Relations

Which of the following, if True, would support the HR Director's position that the firm's workforce is at risk of becoming disengaged?

What does a job analysis entail?

The applicants are likely to give inflated estimates of all of the following EXCEPT:

Which of the following constitutes an illegal hiring practice?

Although millions of American workers still belong to unions, union membership as a percentage of the total workforce has steadily declined.

Describe the current trends in labor-management relations in the United States.

Which of the following, if True, would most strengthen Dexterity's case in maintaining Ashe's current contract rate?

What do top executives often receive as incentives?

Explain the difference between labor relations and a labor union.

Jean's paycheck is calculated from the number of hours worked during the week times her hourly rate. What type of system is used to pay Jean?

Which of the following contains information on each employee's education, skills, work experiences, and career aspirations?

Which legal concept holds that both employer and employee have the mutual right to terminate an employment relationship any time for any reason and without advance notice to the other?

The OFCCP is responsible for enforcing executive orders that apply to companies doing business with health departments.

Which of the following links salary increases to performance levels in nonsales jobs?

Who are temporary or permanent replacements for striking workers?

Which of the following, if True, would strengthen the Kryptos CEO's argument?

What term describes the situation when workers perform jobs at a less efficient pace?

Explain the meaning of workforce diversity.

When does the appraisal process begin?

The number of variable pay programs in the United States has been consistently falling for the last decade, and it is predicted that they will continue to decline in popularity.

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters