Question 1

Which of the following is assumed by Roarke's argument?

Accepted Answer

A)  Every employee would benefit from some training in stopping sexual harassment. 
B)  The attitudes and behavior of the organization's employees were worse than those of most employees in the industry. 
C)  The educational programs were the most effective programs that could have been offered. 
D)  The effects of the educational programs in changing attitudes were greater than they were in changing behavior. 
E)  The educational programs had a significant effect on either attitudes, behavior, or both. 
A)  Every employee would benefit from some training in stopping sexual harassment. 
B)  The attitudes and behavior of the organization's employees were worse than those of most employees in the industry. 
C)  The educational programs were the most effective programs that could have been offered. 
D)  The effects of the educational programs in changing attitudes were greater than they were in changing behavior. 
E)  The educational programs had a significant effect on either attitudes, behavior, or both.

Question 2

What is the purpose of a skills inventory?

Accepted Answer

A)  to plan and identify people for transfer or promotion 
B)  to list key managerial positions 
C)  to describe the specifications for a job 
D)  to assess trends in previous human resource usage 
E)  to hire people from outside the organization 
A)  to plan and identify people for transfer or promotion 
B)  to list key managerial positions 
C)  to describe the specifications for a job 
D)  to assess trends in previous human resource usage 
E)  to hire people from outside the organization

Question 3

Which selection technique is most likely to introduce bias?

Accepted Answer

A)  interview 
B)  application forms 
C)  aptitude tests 
D)  drug testing 
E)  polygraph tests 
A)  interview 
B)  application forms 
C)  aptitude tests 
D)  drug testing 
E)  polygraph tests

Question 4

Explain how COLA works.

Accepted Answer

Most COLA clauses tie future raises to t

Question 5

What is another name given to human resource managers?

Accepted Answer

A)  financial managers 
B)  personnel managers 
C)  production managers 
D)  accounting managers 
E)  business development managers 
A)  financial managers 
B)  personnel managers 
C)  production managers 
D)  accounting managers 
E)  business development managers

Question 6

In considering the contributions of knowledge workers in the information age, what value do these employees add?

Accepted Answer

A)  their work style 
B)  their professional network 
C)  their skill in a specialized field 
D)  their management skills 
E)  their capacity to change careers 
A)  their work style 
B)  their professional network 
C)  their skill in a specialized field 
D)  their management skills 
E)  their capacity to change careers

Question 7

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

Accepted Answer

A)  wage setting plans 
B)  pay for performance plans 
C)  profit-sharing plans 
D)  gainsharing plans 
E)  pay-for-knowledge plans 
A)  wage setting plans 
B)  pay for performance plans 
C)  profit-sharing plans 
D)  gainsharing plans 
E)  pay-for-knowledge plans

Question 8

The environment at Super TV Channel 6 displays workforce diversity. What does this mean?

Accepted Answer

Workforce diversity suggests a

Question 9

Ace Products' profits for fiscal year 2005 have exceeded estimates by over 2 million dollars. Which plan can Ace use to distribute part of this excess to employees?

Accepted Answer

A)  gainsharing plan 
B)  profit-sharing plan 
C)  cafeteria plan 
D)  insurance plan 
E)  salary-sharing plan 
A)  gainsharing plan 
B)  profit-sharing plan 
C)  cafeteria plan 
D)  insurance plan 
E)  salary-sharing plan

Question 10

What is the total package that a firm offers employees in return for their labor?

Accepted Answer

A)  wage 
B)  salary 
C)  benefits package 
D)  compensation system 
E)  retention plan 
A)  wage 
B)  salary 
C)  benefits package 
D)  compensation system 
E)  retention plan

Question 11

Which of the following describes the skills, abilities, and qualifications required for a job?

Accepted Answer

A)  staffing survey 
B)  advertising budget 
C)  job specification 
D)  employee analysis 
E)  replacement chart 
A)  staffing survey 
B)  advertising budget 
C)  job specification 
D)  employee analysis 
E)  replacement chart

Question 12

What is the name given to an employee who is hired on something other than a permanent or full-time basis?

Accepted Answer

A)  knowledge expert 
B)  contingent worker 
C)  technical employee 
D)  supervisory manager 
E)  managing director 
A)  knowledge expert 
B)  contingent worker 
C)  technical employee 
D)  supervisory manager 
E)  managing director

Question 13

What employment issue would a labor union be best equipped to resolve?

Accepted Answer

A)  Aarif is Muslim and requires working an alternate schedule during Ramadan, but other employees still have to work the standard 8:00 to 5:00 while he is observing the month for religious purposes. 
B)  Celia is a Latina woman who feels she did not get hired because of her ethnicity. 
C)  Gary has a salary that is $8,000 higher than Sarah's. Sarah and Gary are the same age with similar professional experiences. The only difference is that Sarah has a Master's degree and Gary has a Bachelor's degree. 
D)  Daniel is of retirement age, but wants to continue to work in his organization. 
E)  Sean is interested in applying for a position that requests applicants have higher credentials than what he has. 
A)  Aarif is Muslim and requires working an alternate schedule during Ramadan, but other employees still have to work the standard 8:00 to 5:00 while he is observing the month for religious purposes. 
B)  Celia is a Latina woman who feels she did not get hired because of her ethnicity. 
C)  Gary has a salary that is $8,000 higher than Sarah's. Sarah and Gary are the same age with similar professional experiences. The only difference is that Sarah has a Master's degree and Gary has a Bachelor's degree. 
D)  Daniel is of retirement age, but wants to continue to work in his organization. 
E)  Sean is interested in applying for a position that requests applicants have higher credentials than what he has.

Question 14

Performance appraisals are designed to show workers how well they are doing their jobs.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following most closely resembles the flawed reasoning employed by Roarke?

Accepted Answer

A)  This lawn chair must have been improperly designed. A large number of customers have complained that it rusts quickly and then falls apart. 
B)  The plan for the new office building must not have been well-reasoned, as it provides no backup plan in case of poor weather or other unforeseen events. 
C)  The inspection must have not have been competently done. After all, it failed to uncover any mold. 
D)  Every project that follows the ACME quality procedure is run efficiently, effectively, or both. Since the Prensabi project followed the procedure and was not effective, it must have been run efficiently. 
E)  The review of our ethical standards reveals serious breaches of professional standards. But this review must be wrong, because all of our employees are paid, and therefore each must be a professional. 
A)  This lawn chair must have been improperly designed. A large number of customers have complained that it rusts quickly and then falls apart. 
B)  The plan for the new office building must not have been well-reasoned, as it provides no backup plan in case of poor weather or other unforeseen events. 
C)  The inspection must have not have been competently done. After all, it failed to uncover any mold. 
D)  Every project that follows the ACME quality procedure is run efficiently, effectively, or both. Since the Prensabi project followed the procedure and was not effective, it must have been run efficiently. 
E)  The review of our ethical standards reveals serious breaches of professional standards. But this review must be wrong, because all of our employees are paid, and therefore each must be a professional.

Question 16

What are independent contractors, on-call workers, temporary employees, contract employees, and leased employees all examples of?

Accepted Answer

A)  union workers 
B)  contingent workers 
C)  migratory workers 
D)  ancillary workers 
E)  international workers 
A)  union workers 
B)  contingent workers 
C)  migratory workers 
D)  ancillary workers 
E)  international workers

Question 17

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker. Which of the following is NOT a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

Accepted Answer

A)  Thomas may not be fully committed to the organization and its long-term goals. 
B)  QuickThink will have to provide Thomas with ongoing and highly specialized training to prevent his skills from becoming obsolete. 
C)  Thomas may lack much firm-specific knowledge. 
D)  Managers will face possibly complicated decisions about how to integrate Thomas into the organization. 
E)  Thomas may be less willing to engage in organizational citizenship behaviors. 
A)  Thomas may not be fully committed to the organization and its long-term goals. 
B)  QuickThink will have to provide Thomas with ongoing and highly specialized training to prevent his skills from becoming obsolete. 
C)  Thomas may lack much firm-specific knowledge. 
D)  Managers will face possibly complicated decisions about how to integrate Thomas into the organization. 
E)  Thomas may be less willing to engage in organizational citizenship behaviors.

Question 18

What options are available to management when contract negotiations break down?

Accepted Answer

When contract negotiations break down, m

Question 19

Contrast internal and external recruiting.

Accepted Answer

Internal recruiting means considering pr

Question 20

What challenges faced Entergy after Hurricane Katrina? How did the CEO motivate employees to respond?

Accepted Answer

When Katrina hit, more than 1 million En

Which of the following is assumed by Roarke's argument?

What is the purpose of a skills inventory?

Which selection technique is most likely to introduce bias?

Explain how COLA works.

What is another name given to human resource managers?

In considering the contributions of knowledge workers in the information age, what value do these employees add?

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

The environment at Super TV Channel 6 displays workforce diversity. What does this mean?

Ace Products' profits for fiscal year 2005 have exceeded estimates by over 2 million dollars. Which plan can Ace use to distribute part of this excess to employees?

What is the total package that a firm offers employees in return for their labor?

Which of the following describes the skills, abilities, and qualifications required for a job?

What is the name given to an employee who is hired on something other than a permanent or full-time basis?

What employment issue would a labor union be best equipped to resolve?

Performance appraisals are designed to show workers how well they are doing their jobs.

Which of the following most closely resembles the flawed reasoning employed by Roarke?

What are independent contractors, on-call workers, temporary employees, contract employees, and leased employees all examples of?

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker. Which of the following is NOT a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

What options are available to management when contract negotiations break down?

Contrast internal and external recruiting.

What challenges faced Entergy after Hurricane Katrina? How did the CEO motivate employees to respond?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 10: Human Resource Management and Labor Relations

Which of the following is assumed by Roarke's argument?

What is the purpose of a skills inventory?

Which selection technique is most likely to introduce bias?

Explain how COLA works.

What is another name given to human resource managers?

In considering the contributions of knowledge workers in the information age, what value do these employees add?

Which of the following companywide incentive plans distribute bonuses to employees when a company's costs are reduced through greater work efficiency?

The environment at Super TV Channel 6 displays workforce diversity. What does this mean?

Ace Products' profits for fiscal year 2005 have exceeded estimates by over 2 million dollars. Which plan can Ace use to distribute part of this excess to employees?

What is the total package that a firm offers employees in return for their labor?

Which of the following describes the skills, abilities, and qualifications required for a job?

What is the name given to an employee who is hired on something other than a permanent or full-time basis?

What employment issue would a labor union be best equipped to resolve?

Performance appraisals are designed to show workers how well they are doing their jobs.

Which of the following most closely resembles the flawed reasoning employed by Roarke?

What are independent contractors, on-call workers, temporary employees, contract employees, and leased employees all examples of?

The Internet start-up company QuickThink is considering whether to hire recent college grad Thomas as a full-time employee or as a contingent worker. Which of the following is NOT a likely disadvantage to the company if they hired Thomas as a contingent worker rather than a full-time one?

What options are available to management when contract negotiations break down?

Contrast internal and external recruiting.

What challenges faced Entergy after Hurricane Katrina? How did the CEO motivate employees to respond?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters