Question 1

What is a protected class?

Accepted Answer

A protected class consists of all indivi

Question 2

Describe how wages, salaries, incentives, and benefits programs help companies attract and keep skilled workers.

Accepted Answer

A major factor in retaining skilled work

Question 3

In setting wage and salary levels, a firm may start by looking at competitors' levels.

Accepted Answer

A) True 
 B)False

Question 4

What occurs during collective bargaining?

Accepted Answer

Collective bargaining is merely an ongoi

Question 5

Which plan refers to compensation other than wages and salaries and other incentives offered by a firm to its workers?

Accepted Answer

A)  profit-sharing 
B)  gainsharing 
C)  benefits 
D)  pay-for-knowledge 
E)  variable 
A)  profit-sharing 
B)  gainsharing 
C)  benefits 
D)  pay-for-knowledge 
E)  variable

Question 6

What is the name given to a group of individuals, working together to achieve shared job-related goals such as higher pay, shorter working hours, greater benefits, or better working conditions?

Accepted Answer

A)  management organization 
B)  company hierarchy 
C)  labor union 
D)  external organization 
E)  permanent employees 
A)  management organization 
B)  company hierarchy 
C)  labor union 
D)  external organization 
E)  permanent employees

Question 7

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

Accepted Answer

The basic goal of equal employment oppor

Question 8

If negotiations fail, what can a company choose to use to prevent union employees from coming to work?

Accepted Answer

A)  wildcat strike 
B)  lockout 
C)  strikebreaker 
D)  economic strike 
E)  bailout 
A)  wildcat strike 
B)  lockout 
C)  strikebreaker 
D)  economic strike 
E)  bailout

Question 9

In a company-sponsored pension plan, employees are not allowed or required to make contributions.

Accepted Answer

A) True 
 B)False

Question 10

What is an impasse in labor relations?

Accepted Answer

An impasse occurs when, after a series o

Question 11

The two sides reach an impasse, with the union demanding more expensive safety measures than management feels are necessary. If the two sides opt for arbitration as the next step, which of the following should both sides take care to do?

Accepted Answer

A)  Gain popular support for their position through carefully chosen media exposure. 
B)  Hide from the other side any information that weakens their position. 
C)  Stick to their positions as strongly as possible, hoping that the arbitrator will favor that side. 
D)  Do everything possible to draw out the arbitration process as long as possible. 
E)  Prepare to present the case for their solution as if they were about to argue the case before a judge and jury. 
A)  Gain popular support for their position through carefully chosen media exposure. 
B)  Hide from the other side any information that weakens their position. 
C)  Stick to their positions as strongly as possible, hoping that the arbitrator will favor that side. 
D)  Do everything possible to draw out the arbitration process as long as possible. 
E)  Prepare to present the case for their solution as if they were about to argue the case before a judge and jury.

Question 12

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

Accepted Answer

A) True 
 B)False

Question 13

What are the two types of sexual harassment as defined by the courts?

Accepted Answer

In cases of quid pro quo harassment, the

Question 14

Fletcher is meeting with each of his subordinates to discuss their performance over the past year. What process is he involved in?

Accepted Answer

A)  job description 
B)  labor negotiations 
C)  vestibule assessment 
D)  performance appraisal 
E)  financial remuneration 
A)  job description 
B)  labor negotiations 
C)  vestibule assessment 
D)  performance appraisal 
E)  financial remuneration

Question 15

Plants Galore is a business selling a range of indoor plants. In the past there has been a problem with plants being stolen by staff. Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?

Accepted Answer

A)  Reference checks are illegal in a number of states. 
B)  Reference checks obtained from previous employers are out of date. 
C)  Some previous employers may no longer be in business. 
D)  Some reference checks can be time consuming. 
E)  Reference checks tend to only tap positive recommendations. 
A)  Reference checks are illegal in a number of states. 
B)  Reference checks obtained from previous employers are out of date. 
C)  Some previous employers may no longer be in business. 
D)  Some reference checks can be time consuming. 
E)  Reference checks tend to only tap positive recommendations.

Question 16

Which term refers to employees hired to supplement a firm's permanent workforce?

Accepted Answer

A)  union workers 
B)  contingent workers 
C)  knowledge workers 
D)  flextime workers 
E)  remote workers 
A)  union workers 
B)  contingent workers 
C)  knowledge workers 
D)  flextime workers 
E)  remote workers

Question 17

Employers can legally require a medical examination as a condition for making an offer of employment.

Accepted Answer

A) True 
 B)False

Question 18

What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?

Accepted Answer

A)  striking 
B)  picketing 
C)  informational gathering 
D)  collective bargaining 
E)  compensation planning 
A)  striking 
B)  picketing 
C)  informational gathering 
D)  collective bargaining 
E)  compensation planning

Question 19

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following types of training occurs while the employee is at his or her place of work?

Accepted Answer

A)  on-the-job training 
B)  vestibule training 
C)  off-site training 
D)  incentive training 
E)  remote training 
A)  on-the-job training 
B)  vestibule training 
C)  off-site training 
D)  incentive training 
E)  remote training

What is a protected class?

Describe how wages, salaries, incentives, and benefits programs help companies attract and keep skilled workers.

In setting wage and salary levels, a firm may start by looking at competitors' levels.

What occurs during collective bargaining?

Which plan refers to compensation other than wages and salaries and other incentives offered by a firm to its workers?

What is the name given to a group of individuals, working together to achieve shared job-related goals such as higher pay, shorter working hours, greater benefits, or better working conditions?

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

If negotiations fail, what can a company choose to use to prevent union employees from coming to work?

In a company-sponsored pension plan, employees are not allowed or required to make contributions.

What is an impasse in labor relations?

The two sides reach an impasse, with the union demanding more expensive safety measures than management feels are necessary. If the two sides opt for arbitration as the next step, which of the following should both sides take care to do?

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

What are the two types of sexual harassment as defined by the courts?

Fletcher is meeting with each of his subordinates to discuss their performance over the past year. What process is he involved in?

Plants Galore is a business selling a range of indoor plants. In the past there has been a problem with plants being stolen by staff. Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?

Which term refers to employees hired to supplement a firm's permanent workforce?

Employers can legally require a medical examination as a condition for making an offer of employment.

What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Which of the following types of training occurs while the employee is at his or her place of work?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 10: Human Resource Management and Labor Relations

What is a protected class?

Describe how wages, salaries, incentives, and benefits programs help companies attract and keep skilled workers.

In setting wage and salary levels, a firm may start by looking at competitors' levels.

What occurs during collective bargaining?

Which plan refers to compensation other than wages and salaries and other incentives offered by a firm to its workers?

What is the name given to a group of individuals, working together to achieve shared job-related goals such as higher pay, shorter working hours, greater benefits, or better working conditions?

Explain the role of equal employment opportunity and the Equal Employment Opportunity Commission.

If negotiations fail, what can a company choose to use to prevent union employees from coming to work?

In a company-sponsored pension plan, employees are not allowed or required to make contributions.

What is an impasse in labor relations?

The two sides reach an impasse, with the union demanding more expensive safety measures than management feels are necessary. If the two sides opt for arbitration as the next step, which of the following should both sides take care to do?

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

What are the two types of sexual harassment as defined by the courts?

Fletcher is meeting with each of his subordinates to discuss their performance over the past year. What process is he involved in?

Plants Galore is a business selling a range of indoor plants. In the past there has been a problem with plants being stolen by staff. Which of the following represents the biggest limitation in reference checks as a reliable way of assessing the value of prospective employees?

Which term refers to employees hired to supplement a firm's permanent workforce?

Employers can legally require a medical examination as a condition for making an offer of employment.

What is the process by which union leaders and managers negotiate common terms and conditions of employment for the workers represented by unions?

In recent years, some companies have run into problems because they have not set aside enough money to cover the retirement funds they have agreed to provide.

Which of the following types of training occurs while the employee is at his or her place of work?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Employee Behavior and Motivation

Leadership and Decision Making

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters