Question 1

Which of the following would have the lowest cost to an organization?

Accepted Answer

A)  absenteeism 
B)  workplace violence 
C)  sexual harassment 
D)  theft 
E)  racism 
A)  absenteeism 
B)  workplace violence 
C)  sexual harassment 
D)  theft 
E)  racism

Question 2

Job rotation is a form of job enrichment.

Accepted Answer

A) True 
 B)False

Question 3

Tina is the most productive employee in her department. When her manager retires, Tina doesn't apply for the job, in spite of her excellent record and the pay and prestige associated with the job. She believes that the job will go to someone who has more seniority. Based on expectancy theory, which would explain why Tina doesn't apply for the job?

Accepted Answer

A)  the effort-performance issue 
B)  the rewards-personal goals issue 
C)  the performance-reward issue 
D)  her personal goals 
E)  her family demands 
A)  the effort-performance issue 
B)  the rewards-personal goals issue 
C)  the performance-reward issue 
D)  her personal goals 
E)  her family demands

Question 4

Jane is a very conscientious worker, but she has poor social skills. Which of the following jobs might be best for her?

Accepted Answer

A)  working independently on spreadsheets 
B)  providing customer service 
C)  handling problems in a call center 
D)  training new employees 
E)  working in public relations 
A)  working independently on spreadsheets 
B)  providing customer service 
C)  handling problems in a call center 
D)  training new employees 
E)  working in public relations

Question 5

The essence behind management by objectives (MBO) is that performance goals are used to direct and motivate behavior.

Accepted Answer

A) True 
 B)False

Which of the following would have the lowest cost to an organization?

Job rotation is a form of job enrichment.

Jane is a very conscientious worker, but she has poor social skills. Which of the following jobs might be best for her?

The essence behind management by objectives (MBO) is that performance goals are used to direct and motivate behavior.

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 8: Employee Behavior and Motivation

Which of the following would have the lowest cost to an organization?

Job rotation is a form of job enrichment.

Jane is a very conscientious worker, but she has poor social skills. Which of the following jobs might be best for her?

The essence behind management by objectives (MBO) is that performance goals are used to direct and motivate behavior.

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters