Question 1

Participation and empowerment work more effectively in large firms than in small firms.

Accepted Answer

A) True 
 B)False

Question 2

Hygiene factors affect motivation only if they are absent or fail to meet expectations.

Accepted Answer

A) True 
 B)False

Question 3

What are some potential consequences of employees being dissatisfied?

Accepted Answer

Dissatisfied employees may be absent mor

Question 4

Behaviors that detract from, instead of contribute to, organizational performance are known as what?

Accepted Answer

A)  inclusive 
B)  disruptive 
C)  counterproductive 
D)  turnover 
E)  associative 
A)  inclusive 
B)  disruptive 
C)  counterproductive 
D)  turnover 
E)  associative

Question 5

How are equity theory and the psychological contract connected?

Accepted Answer

In both situations, employees compare a

Question 6

Which of the following is assumed by Robin's argument?

Accepted Answer

A)  Other companies in the organization's industry have encouraged telecommuting. 
B)  Overcrowding in the company's facilities has gotten worse in recent years. 
C)  It would not be possible to offer telecommuting and job sharing options to the same employees. 
D)  The number of employees who currently telecommute is no more than 100. 
E)  The opportunity to save costs is the only possible justification that upper management will accept. 
A)  Other companies in the organization's industry have encouraged telecommuting. 
B)  Overcrowding in the company's facilities has gotten worse in recent years. 
C)  It would not be possible to offer telecommuting and job sharing options to the same employees. 
D)  The number of employees who currently telecommute is no more than 100. 
E)  The opportunity to save costs is the only possible justification that upper management will accept.

Question 7

Performance behaviors contribute directly to company productivity.

Accepted Answer

A) True 
 B)False

Question 8

If Robin's statements are all True, which of the following must also be True?

Accepted Answer

A)  If the organization is forced to relocate its offices next year, then the number of telecommuters must be fewer than 600. 
B)  If the number of telecommuters is more than 600, then the organization will be forced to either move its offices or build an extension. 
C)  The organization cannot build an extension and move its office at the same time. 
D)  If the number of telecommuters is fewer than 600, then the organization will be forced to either move its offices or build an extension. 
E)  The potential cost saving from telecommuting is greater than the potential cost saving from job sharing. 
A)  If the organization is forced to relocate its offices next year, then the number of telecommuters must be fewer than 600. 
B)  If the number of telecommuters is more than 600, then the organization will be forced to either move its offices or build an extension. 
C)  The organization cannot build an extension and move its office at the same time. 
D)  If the number of telecommuters is fewer than 600, then the organization will be forced to either move its offices or build an extension. 
E)  The potential cost saving from telecommuting is greater than the potential cost saving from job sharing.

Question 9

Discuss modified work schedules and how they increase job satisfaction.

Accepted Answer

Modified work schedules are different ap

Question 10

In terms of a psychological contract, inducements represent what employees will contribute to an organization.

Accepted Answer

A) True 
 B)False

Question 11

Michelle has been working at AdCo for five years. The company recently hired a new college graduate to work in a position very similar to Michelle's position. In a casual conversation with the new hire, Michelle discovers that the new employee is making $4,000 more annually than she is. What might Michelle's reaction be?

Accepted Answer

A)  Michelle may feel that the psychological contract has been broken. 
B)  Michelle may feel that her job description no longer applies. 
C)  Michelle may feel that her supervisor is not empathetic. 
D)  Michelle may feel that her person-job fit cannot be improved. 
E)  Michelle may feel that she has benefitted from the Hawthorne effect. 
A)  Michelle may feel that the psychological contract has been broken. 
B)  Michelle may feel that her job description no longer applies. 
C)  Michelle may feel that her supervisor is not empathetic. 
D)  Michelle may feel that her person-job fit cannot be improved. 
E)  Michelle may feel that she has benefitted from the Hawthorne effect.

Question 12

Tarnofsky and Robin would be most likely to disagree about which of the following questions?

Accepted Answer

A)  Would telecommuting likely lead to cost savings? 
B)  Does the organization have a moral obligation to offer flextime and job sharing options? 
C)  If offering a job sharing option would not reduce costs, should the organization still offer it? 
D)  Would the organization be better able to keep valuable employees if it offered flextime and job sharing options? 
E)  Are any other organizational structure decisions important for the future of the organization? 
A)  Would telecommuting likely lead to cost savings? 
B)  Does the organization have a moral obligation to offer flextime and job sharing options? 
C)  If offering a job sharing option would not reduce costs, should the organization still offer it? 
D)  Would the organization be better able to keep valuable employees if it offered flextime and job sharing options? 
E)  Are any other organizational structure decisions important for the future of the organization?

Question 13

The reasoning behind the company's exercise policy assumes which of the following?

Accepted Answer

A)  Exercise is the most effective way to improve the moods of the workers. 
B)  The exercise that the workers would engage in will be more strenuous than the exercise they would do on their own. 
C)  Most employees will not exercise more unless they are forced to do so. 
D)  Adopting the policy will not require the company to purchase any special equipment or reallocate any office space. 
E)  The employees who would exercise during the work day are not getting enough exercise. 
A)  Exercise is the most effective way to improve the moods of the workers. 
B)  The exercise that the workers would engage in will be more strenuous than the exercise they would do on their own. 
C)  Most employees will not exercise more unless they are forced to do so. 
D)  Adopting the policy will not require the company to purchase any special equipment or reallocate any office space. 
E)  The employees who would exercise during the work day are not getting enough exercise.

Question 14

Organizational commitment reflects an individual's identification with the organization and its mission.

Accepted Answer

A) True 
 B)False

Question 15

What is the Hawthorne effect?

Accepted Answer

A)  the belief that employees are motivated by money alone 
B)  the conclusion that workers are more productive if management pays attention to them 
C)  the determination that the level of lighting in a workplace has no effect on productivity 
D)  the theory that workers are more productive if their jobs are analyzed closely 
E)  the unspoken agreement between the employee and the employer 
A)  the belief that employees are motivated by money alone 
B)  the conclusion that workers are more productive if management pays attention to them 
C)  the determination that the level of lighting in a workplace has no effect on productivity 
D)  the theory that workers are more productive if their jobs are analyzed closely 
E)  the unspoken agreement between the employee and the employer

Question 16

How does expectancy theory explain employee motivation?

Accepted Answer

Expectancy theory suggests that people a

Question 17

When does turnover occur?

Accepted Answer

A)  when people quit their jobs 
B)  when managers reprimand staff 
C)  when employers cut down costs 
D)  when employees call in sick 
E)  when benefits are improved 
A)  when people quit their jobs 
B)  when managers reprimand staff 
C)  when employers cut down costs 
D)  when employees call in sick 
E)  when benefits are improved

Question 18

Kent wants to motivate the maintenance staff to be more productive. He starts by providing training and assures employees that high productivity will be rewarded. Employees are asked to identify the rewards that would mean the most to them. Kent likely subscribes to which theory of motivation?

Accepted Answer

A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  productivity 
A)  equity 
B)  expectancy 
C)  two-factor 
D)  hierarchy of needs 
E)  productivity

Question 19

Why is workplace violence increasing?

Accepted Answer

Workplace violence is increasing because

Question 20

What is MOST useful about Theory X and Theory Y?

Accepted Answer

A)  They shed light on managers' attitudes toward employees. 
B)  They provide a useful blueprint for taking action. 
C)  They help managers better understand employees. 
D)  They accurately depict the attitude of employees at work. 
E)  They support management decisions and plans. 
A)  They shed light on managers' attitudes toward employees. 
B)  They provide a useful blueprint for taking action. 
C)  They help managers better understand employees. 
D)  They accurately depict the attitude of employees at work. 
E)  They support management decisions and plans.

Participation and empowerment work more effectively in large firms than in small firms.

Hygiene factors affect motivation only if they are absent or fail to meet expectations.

What are some potential consequences of employees being dissatisfied?

Behaviors that detract from, instead of contribute to, organizational performance are known as what?

How are equity theory and the psychological contract connected?

Which of the following is assumed by Robin's argument?

Performance behaviors contribute directly to company productivity.

If Robin's statements are all True, which of the following must also be True?

Discuss modified work schedules and how they increase job satisfaction.

In terms of a psychological contract, inducements represent what employees will contribute to an organization.

Tarnofsky and Robin would be most likely to disagree about which of the following questions?

The reasoning behind the company's exercise policy assumes which of the following?

Organizational commitment reflects an individual's identification with the organization and its mission.

What is the Hawthorne effect?

How does expectancy theory explain employee motivation?

When does turnover occur?

Kent wants to motivate the maintenance staff to be more productive. He starts by providing training and assures employees that high productivity will be rewarded. Employees are asked to identify the rewards that would mean the most to them. Kent likely subscribes to which theory of motivation?

Why is workplace violence increasing?

What is MOST useful about Theory X and Theory Y?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters

Exam 8: Employee Behavior and Motivation

Participation and empowerment work more effectively in large firms than in small firms.

Hygiene factors affect motivation only if they are absent or fail to meet expectations.

What are some potential consequences of employees being dissatisfied?

Behaviors that detract from, instead of contribute to, organizational performance are known as what?

How are equity theory and the psychological contract connected?

Which of the following is assumed by Robin's argument?

Performance behaviors contribute directly to company productivity.

If Robin's statements are all True, which of the following must also be True?

Discuss modified work schedules and how they increase job satisfaction.

In terms of a psychological contract, inducements represent what employees will contribute to an organization.

Tarnofsky and Robin would be most likely to disagree about which of the following questions?

The reasoning behind the company's exercise policy assumes which of the following?

Organizational commitment reflects an individual's identification with the organization and its mission.

What is the Hawthorne effect?

How does expectancy theory explain employee motivation?

When does turnover occur?

Kent wants to motivate the maintenance staff to be more productive. He starts by providing training and assures employees that high productivity will be rewarded. Employees are asked to identify the rewards that would mean the most to them. Kent likely subscribes to which theory of motivation?

Why is workplace violence increasing?

What is MOST useful about Theory X and Theory Y?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters