Question 1

Which of the following, if True, would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Accepted Answer

A)  The employees would need to see incentives as worth having for their own sake. 
B)  The employees would need to see their work as contributing to a success that they share in. 
C)  The manager wants his team to feel rewarded by doing their job well. 
D)  The manager thinks that his team will not do their work well without added incentives. 
E)  The manager thinks that incentives are needed in order to boost morale. 
A)  The employees would need to see incentives as worth having for their own sake. 
B)  The employees would need to see their work as contributing to a success that they share in. 
C)  The manager wants his team to feel rewarded by doing their job well. 
D)  The manager thinks that his team will not do their work well without added incentives. 
E)  The manager thinks that incentives are needed in order to boost morale.

Question 2

Individuals may satisfy social needs by making and maintaining friendships at work.

Accepted Answer

A) True 
 B)False

Question 3

A manager criticizes the "excellence club" because she believes that it encourages negative behavior that would not happen otherwise. She believes instead that business developers should be rewarded based on the revenue they bring in. Which of the following, if True, would most strongly support this conclusion?

Accepted Answer

A)  Business developers often pursue deals that generate revenue in the year they are completed but are bad propositions in the long term. 
B)  Business developers who are less successful have been known to try to take credit for deals completed by more successful business developers. 
C)  Business developers have sometimes lied to customers about the real value of the deals they offer. 
D)  Toward the end of the fiscal year, business developers outside the top ten percent put in extra hours in order to increase their chances of qualifying for the "excellence club." 
E)  Business developers outside the top ten percent have contacted some customers of those in the top ten percent in an effort to prevent those customers from completing their deals. 
A)  Business developers often pursue deals that generate revenue in the year they are completed but are bad propositions in the long term. 
B)  Business developers who are less successful have been known to try to take credit for deals completed by more successful business developers. 
C)  Business developers have sometimes lied to customers about the real value of the deals they offer. 
D)  Toward the end of the fiscal year, business developers outside the top ten percent put in extra hours in order to increase their chances of qualifying for the "excellence club." 
E)  Business developers outside the top ten percent have contacted some customers of those in the top ten percent in an effort to prevent those customers from completing their deals.

Question 4

Which of the following, if True, would strengthen Tarnofsky's argument?

Accepted Answer

A)  Most of the jobs at the organization do not require the employee to be physically present. 
B)  Employees tend to believe that employees in nontraditional job arrangements are the most vulnerable to layoffs. 
C)  Flextime arrangements are more common in service industries than in other industries. 
D)  The number of employees interested in flextime is higher than the number of employees interested in job sharing. 
E)  A large number of people with desirable job skills cannot commit to taking full-time positions. 
A)  Most of the jobs at the organization do not require the employee to be physically present. 
B)  Employees tend to believe that employees in nontraditional job arrangements are the most vulnerable to layoffs. 
C)  Flextime arrangements are more common in service industries than in other industries. 
D)  The number of employees interested in flextime is higher than the number of employees interested in job sharing. 
E)  A large number of people with desirable job skills cannot commit to taking full-time positions.

Question 5

According to research, emotional intelligence cannot be developed or learned.

Accepted Answer

A) True 
 B)False

Question 6

According to many experts, motivational impact is the biggest advantage of MBO.

Accepted Answer

A) True 
 B)False

Question 7

Equity theory is based on the premise that workers prefer a workplace where all employees are paid equally.

Accepted Answer

A) True 
 B)False

Question 8

You need to assign a task to one of your employees. The task involves a high level of detail. To whom should you assign the task?

Accepted Answer

A)  Amy, who exhibits high agreeableness and low conscientiousness 
B)  David, who exhibits more negative emotionality and low agreeableness 
C)  Sarah, who exhibits high openness and low negative emotionality 
D)  Winston, who exhibits high conscientiousness and low extraversion 
E)  Liza, who exhibits high creativity and low negative emotionality 
A)  Amy, who exhibits high agreeableness and low conscientiousness 
B)  David, who exhibits more negative emotionality and low agreeableness 
C)  Sarah, who exhibits high openness and low negative emotionality 
D)  Winston, who exhibits high conscientiousness and low extraversion 
E)  Liza, who exhibits high creativity and low negative emotionality

Question 9

According to the two-factor theory, how should managers enhance motivation?

Accepted Answer

According to this theory, managers shoul

Question 10

Which of the following is the set of expectations held by employees and the organization regarding what the employee will contribute and what he or she will receive?

Accepted Answer

A)  psychological contract 
B)  nondisclosure agreement 
C)  job satisfaction 
D)  mutual commitment 
E)  self expression 
A)  psychological contract 
B)  nondisclosure agreement 
C)  job satisfaction 
D)  mutual commitment 
E)  self expression

Question 11

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

Accepted Answer

A)  two-factor theory 
B)  Maslow's hierarchy of human needs 
C)  scientific management 
D)  expectancy theory 
E)  Theory X and Theory Y 
A)  two-factor theory 
B)  Maslow's hierarchy of human needs 
C)  scientific management 
D)  expectancy theory 
E)  Theory X and Theory Y

Question 12

Which of the following theories focuses on people evaluating their treatment by the organization relative to the treatment of others?

Accepted Answer

A)  equity theory 
B)  hierarchy of needs 
C)  expectancy theory 
D)  goal-setting theory 
E)  X and Y theory 
A)  equity theory 
B)  hierarchy of needs 
C)  expectancy theory 
D)  goal-setting theory 
E)  X and Y theory

Question 13

When people feel they are being inequitably treated, they are likely to ask for raises, increase their efforts, and work longer hours.

Accepted Answer

A) True 
 B)False

Question 14

Sue works very hard and is the most productive worker on her dayshift. When a position opens on the evening shift, Sue is encouraged to apply but does not; she has children and wants to be home in the evening. Based on expectancy theory, which explains why Sue doesn't apply for the job?

Accepted Answer

A)  the effort-performance issue 
B)  the rewards-personal goals issue 
C)  the performance-rewards issue 
D)  her personal goals 
E)  her family demands 
A)  the effort-performance issue 
B)  the rewards-personal goals issue 
C)  the performance-rewards issue 
D)  her personal goals 
E)  her family demands

Question 15

Which of the following works to achieve a more satisfactory fit between workers and their jobs?

Accepted Answer

A)  job redesign 
B)  team management 
C)  MBO 
D)  participative management 
E)  person-position fitting 
A)  job redesign 
B)  team management 
C)  MBO 
D)  participative management 
E)  person-position fitting

Question 16

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may not be right?

Accepted Answer

A)  the pay scale 
B)  the person-job fit 
C)  the employee's attitude 
D)  the organization's plan 
E)  the team structure 
A)  the pay scale 
B)  the person-job fit 
C)  the employee's attitude 
D)  the organization's plan 
E)  the team structure

Question 17

Jack is a manager at StyleCo. His CEO has started a program that encourages employee empowerment. Jack presented the idea to his staff, and the employees seem reluctant to take part. Jack tells his CEO that his staff is not interested in empowerment. What assumption is Jack making that the CEO needs to take into account?

Accepted Answer

Jack is attributing the employees' reluc

Question 18

Suppose that Oak Meteors institutes a "Super Bonus" program that provides a large cash award for the business developer with the greatest year-to-year increase in revenue. A manager claims that this would encourage business developers to do poorly in one year in order to make it easier to do much better in the subsequent year. All of the following would help address this concern EXCEPT:

Accepted Answer

A)  restricting eligibility for the "Super Bonus" program to those who achieved their annual goals in the previous year 
B)  changing the "Super Bonus" so that it is awarded only to those who have increased their revenue by a substantial percentage 
C)  offering the "Super Bonus" for the current year's performance and then never offering it again 
D)  including a review panel empowered to disallow the "Super Bonus" for those who have abused the process 
E)  disqualifying all business developers who have earned a negative performance review within the last three years 
A)  restricting eligibility for the "Super Bonus" program to those who achieved their annual goals in the previous year 
B)  changing the "Super Bonus" so that it is awarded only to those who have increased their revenue by a substantial percentage 
C)  offering the "Super Bonus" for the current year's performance and then never offering it again 
D)  including a review panel empowered to disallow the "Super Bonus" for those who have abused the process 
E)  disqualifying all business developers who have earned a negative performance review within the last three years

Question 19

If all of Witt's statements are True, which of the following must also be True?

Accepted Answer

A)  If Robin were paid more than Jonaki, she would be motivated. 
B)  All employees who are motivated and feel that they are paid less than employees who do the same work have received a persuasive justification. 
C)  If Robin felt that she is being treated fairly, then she would be motivated. 
D)  Workers who are provided with a persuasive justification for differences in pay will be motivated. 
E)  Any employees who are not motivated and feel that they have been treated unfairly must not have received a persuasive justification. 
A)  If Robin were paid more than Jonaki, she would be motivated. 
B)  All employees who are motivated and feel that they are paid less than employees who do the same work have received a persuasive justification. 
C)  If Robin felt that she is being treated fairly, then she would be motivated. 
D)  Workers who are provided with a persuasive justification for differences in pay will be motivated. 
E)  Any employees who are not motivated and feel that they have been treated unfairly must not have received a persuasive justification.

Question 20

Which of the following, if True, would weaken the argument for the company's exercise policy?

Accepted Answer

A)  The company has set up an arrangement with a local gym to provide facilities for exercising. 
B)  The policy is not designed to increase the amount of time that the workers' families will spend exercising. 
C)  Many of the workers who exercise more because of the policy would return to their previous levels of exercise if they left the company. 
D)  Different people require different kinds of exercise in order to get the benefits of exercise. 
E)  The workers who are most in need of additional exercise are least likely to participate in the exercise program. 
A)  The company has set up an arrangement with a local gym to provide facilities for exercising. 
B)  The policy is not designed to increase the amount of time that the workers' families will spend exercising. 
C)  Many of the workers who exercise more because of the policy would return to their previous levels of exercise if they left the company. 
D)  Different people require different kinds of exercise in order to get the benefits of exercise. 
E)  The workers who are most in need of additional exercise are least likely to participate in the exercise program.

Which of the following, if True, would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Individuals may satisfy social needs by making and maintaining friendships at work.

Which of the following, if True, would strengthen Tarnofsky's argument?

According to research, emotional intelligence cannot be developed or learned.

According to many experts, motivational impact is the biggest advantage of MBO.

Equity theory is based on the premise that workers prefer a workplace where all employees are paid equally.

You need to assign a task to one of your employees. The task involves a high level of detail. To whom should you assign the task?

According to the two-factor theory, how should managers enhance motivation?

Which of the following is the set of expectations held by employees and the organization regarding what the employee will contribute and what he or she will receive?

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

Which of the following theories focuses on people evaluating their treatment by the organization relative to the treatment of others?

When people feel they are being inequitably treated, they are likely to ask for raises, increase their efforts, and work longer hours.

Sue works very hard and is the most productive worker on her dayshift. When a position opens on the evening shift, Sue is encouraged to apply but does not; she has children and wants to be home in the evening. Based on expectancy theory, which explains why Sue doesn't apply for the job?

Which of the following works to achieve a more satisfactory fit between workers and their jobs?

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may not be right?

If all of Witt's statements are True, which of the following must also be True?

Which of the following, if True, would weaken the argument for the company's exercise policy?

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The Global Context of Business

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Organizing the Business

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Exam 8: Employee Behavior and Motivation

Which of the following, if True, would BEST show that a manager's strategy for motivating his team is consistent with "Theory Y" about employee motivation?

Individuals may satisfy social needs by making and maintaining friendships at work.

Which of the following, if True, would strengthen Tarnofsky's argument?

According to research, emotional intelligence cannot be developed or learned.

According to many experts, motivational impact is the biggest advantage of MBO.

Equity theory is based on the premise that workers prefer a workplace where all employees are paid equally.

You need to assign a task to one of your employees. The task involves a high level of detail. To whom should you assign the task?

According to the two-factor theory, how should managers enhance motivation?

Which of the following is the set of expectations held by employees and the organization regarding what the employee will contribute and what he or she will receive?

Which of the following helps explain why some people do not work as hard as they can when their salaries are based purely on seniority?

Which of the following theories focuses on people evaluating their treatment by the organization relative to the treatment of others?

When people feel they are being inequitably treated, they are likely to ask for raises, increase their efforts, and work longer hours.

Sue works very hard and is the most productive worker on her dayshift. When a position opens on the evening shift, Sue is encouraged to apply but does not; she has children and wants to be home in the evening. Based on expectancy theory, which explains why Sue doesn't apply for the job?

Which of the following works to achieve a more satisfactory fit between workers and their jobs?

If an employee needs to feel that she is a part of a team and yet her position involves working alone, which of the following may not be right?

If all of Witt's statements are True, which of the following must also be True?

Which of the following, if True, would weaken the argument for the company's exercise policy?

The Us Business Environment

Business Ethics and Social Responsibility

Entrepreneurship, New Ventures, and Business Ownership

The Global Context of Business

Business Management

Organizing the Business

Operations Management and Quality

Leadership and Decision Making

Human Resource Management and Labor Relations

Marketing Processes and Consumer Behavior

Pricing, Distributing, and Promoting Products

Information Technology for Business

The Role of Accountants and Accounting Information

Money and Banking

Managing Finances

Filters