Question 1

Using three-dimensional printing (3DP)technology,objects are built to precise specifications using raw materials at or near the location where they may be consumed.

Accepted Answer

A) True 
 B)False

Question 2

Future Market,a supermarket chain,uses bar codes for all its products.As soon as a product is sold,the information is electronically transferred to the firm's warehouse and the product's supplier.In addition,changes are automatically made to the firm's sales account and stock ledger.This helps the firm reduce its paperwork and makes managing inventory easier.This is an example of__________.

Accepted Answer

electronic

Question 3

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of__________.

Accepted Answer

electronic

Question 4

Grand Tree Doors does not make a door until an order is received.It promises product delivery within five working days because of the excellent relationship it has established with its suppliers.The partnering relationship that Grand Tree Doors shares with its suppliers and its ability to promptly serve its customers indicate that it has an efficient _____.​

Accepted Answer

A) supply chain management 
B) ​yield management 
C) ​knowledge management 
D) asset lifecycle management 
A) supply chain management 
B) ​yield management 
C) ​knowledge management 
D) asset lifecycle management

Question 5

The customer relationship management process includes customer segmentation by value and subsequent generation of customer loyalty for the most attractive segments.

Accepted Answer

A) True 
 B)False

Question 6

A similarity between materials requirement planning (MRP)and distribution resource planning (DRP)is that both inventory systems:

Accepted Answer

A) require the manufacturer to keep inventory levels as high as possible. 
B) help manage inventory from manufacturer to end user rather than from the suppliers to the manufacturer. 
C) use various inputs,such as sales forecasts,available inventory,and so on,to determine what needs to be done to replenish goods at all points in the supply chain. 
D) prohibit the use of buffer stocks as insurance against unexpected demand increases. 
A) require the manufacturer to keep inventory levels as high as possible. 
B) help manage inventory from manufacturer to end user rather than from the suppliers to the manufacturer. 
C) use various inputs,such as sales forecasts,available inventory,and so on,to determine what needs to be done to replenish goods at all points in the supply chain. 
D) prohibit the use of buffer stocks as insurance against unexpected demand increases.

Question 7

Reactive supply chain resiliency measures seek to protect key inventory and assets from damage,theft,or destruction.

Accepted Answer

A) True 
 B)False

Question 8

In the customer relationship management (CRM)process,once higher-value customers are identified,firms should focus on identifying and attracting other groups by providing them with customized products and better services.

Accepted Answer

A) True 
 B)False

Question 9

A similarity between the customer relationship management process and supplier relationship management process is that both:

Accepted Answer

A) provide structural support for developing and maintaining relationships with their respective supply chain partners. 
B) ensure that relationally integrated supply chains operate in an environment that has no set rules or procedures. 
C) fail to directly impact a firm's profitability and its ability to commercialize new offerings. 
D) eliminate the manufacturing flow management process within companies by removing unnecessary steps in the supply chain. 
A) provide structural support for developing and maintaining relationships with their respective supply chain partners. 
B) ensure that relationally integrated supply chains operate in an environment that has no set rules or procedures. 
C) fail to directly impact a firm's profitability and its ability to commercialize new offerings. 
D) eliminate the manufacturing flow management process within companies by removing unnecessary steps in the supply chain.

Question 10

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of _____.​

Accepted Answer

A) outsourcing 
B) ​nearshoring 
C) ​electronic distribution 
D) mass customization 
A) outsourcing 
B) ​nearshoring 
C) ​electronic distribution 
D) mass customization

Question 11

In a build-to-order environment,the transportation network:

Accepted Answer

A) moves inventory into,within,and out of a warehouse quickly with minimal handling. 
B) eliminates the expense of storing inventories. 
C) helps maintain a high level of buffer stock in the warehouse. 
D) increases the number of participants in the supply chain. 
A) moves inventory into,within,and out of a warehouse quickly with minimal handling. 
B) eliminates the expense of storing inventories. 
C) helps maintain a high level of buffer stock in the warehouse. 
D) increases the number of participants in the supply chain.

Question 12

Grand Tree Doors does not make a door until an order is received.It promises product delivery within five working days because of the excellent relationship it has established with its suppliers.The partnering relationship that Grand Tree Doors shares with its suppliers and its ability to promptly serve its customers indicate that it has an efficient__________.

Accepted Answer

supply cha

Question 13

Sustainable supply chain management primarily involves:

Accepted Answer

A) focusing on how to reduce interactions among suppliers,manufacturers,and end users. 
B) emphasizing short-term initiatives to preserve resources for the next production cycle. 
C) the use of the least expensive manufacturing,materials-handling,and transportation systems as part of the supply chain management process. 
D) the integration and balancing of environmental,social,and economic thinking into all phases of the supply chain management process. 
A) focusing on how to reduce interactions among suppliers,manufacturers,and end users. 
B) emphasizing short-term initiatives to preserve resources for the next production cycle. 
C) the use of the least expensive manufacturing,materials-handling,and transportation systems as part of the supply chain management process. 
D) the integration and balancing of environmental,social,and economic thinking into all phases of the supply chain management process.

Question 14

Through the use of computer-generated shipping notices,AllCare Hardware successfully removes unnecessary costs in its supply chain.According to its vice president of inventory for the retailer,"Information that had to be gathered through three or four phone calls before is now just one click away." This is an example of the use of__________.

Accepted Answer

technology

Question 15

​_____ reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

Accepted Answer

A) Work-in-process inventory 
B) ​Finished goods inventory 
C) ​Perpetual inventory 
D) Raw materials inventory 
A) Work-in-process inventory 
B) ​Finished goods inventory 
C) ​Perpetual inventory 
D) Raw materials inventory

Question 16

Why is agility crucial for companies?

Accepted Answer

Agile companies synchronize their activi

Question 17

__________reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

Accepted Answer

Work-in-pr

Question 18

A(n)_____ is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.​

Accepted Answer

A) focus group 
B) ​supply chain team 
C) ​value analysis team 
D) interest group 
A) focus group 
B) ​supply chain team 
C) ​value analysis team 
D) interest group

Question 19

In the context of the several criteria based on which supply chain managers choose an appropriate mode of transportation,_____ is the ability of a carrier to provide the appropriate equipment and conditions for moving specific kinds of goods,such as those that must be transported in a controlled environment.​

Accepted Answer

A) traceability 
B) ​accessibility 
C) ​capability 
D) reliability 
A) traceability 
B) ​accessibility 
C) ​capability 
D) reliability

Question 20

By working closely with its clients and understanding their needs,A Plus Z has improved its service encounter to a level that was not thought possible in mass retailing.Which of the eight critical business processes performed by supply chain managers does this best illustrate?

Accepted Answer

A) Manufacturing flow management 
B) Customer service management 
C) Demand management 
D) Returns management 
A) Manufacturing flow management 
B) Customer service management 
C) Demand management 
D) Returns management

Using three-dimensional printing (3DP)technology,objects are built to precise specifications using raw materials at or near the location where they may be consumed.

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of__________.

The customer relationship management process includes customer segmentation by value and subsequent generation of customer loyalty for the most attractive segments.

A similarity between materials requirement planning (MRP)and distribution resource planning (DRP)is that both inventory systems:

Reactive supply chain resiliency measures seek to protect key inventory and assets from damage,theft,or destruction.

In the customer relationship management (CRM)process,once higher-value customers are identified,firms should focus on identifying and attracting other groups by providing them with customized products and better services.

A similarity between the customer relationship management process and supplier relationship management process is that both:

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of _____.

In a build-to-order environment,the transportation network:

Sustainable supply chain management primarily involves:

_____ reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

Why is agility crucial for companies?

__________reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

A(n)_____ is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

By working closely with its clients and understanding their needs,A Plus Z has improved its service encounter to a level that was not thought possible in mass retailing.Which of the eight critical business processes performed by supply chain managers does this best illustrate?

An Overview of Marketing

Strategic Planning for Competitive Advantage

Ethics and Social Responsibility

The Marketing Environment

Developing a Global Vision

Consumer Decision Making

Business Marketing

Segmenting and Targeting Markets

Marketing Research

Product Concepts

Developing and Managing Products

Services and Nonprofit Organization Marketing

Marketing Channels

Retailing

Marketing Communications

Advertising, public Relations, and Sales Promotion

Personal Selling and Sales Management

Social Media and Marketing

Pricing Concepts

Setting the Right Price

Filters

Exam 13: Supply Chain Management

Using three-dimensional printing (3DP)technology,objects are built to precise specifications using raw materials at or near the location where they may be consumed.

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of__________.

The customer relationship management process includes customer segmentation by value and subsequent generation of customer loyalty for the most attractive segments.

A similarity between materials requirement planning (MRP)and distribution resource planning (DRP)is that both inventory systems:

Reactive supply chain resiliency measures seek to protect key inventory and assets from damage,theft,or destruction.

In the customer relationship management (CRM)process,once higher-value customers are identified,firms should focus on identifying and attracting other groups by providing them with customized products and better services.

A similarity between the customer relationship management process and supplier relationship management process is that both:

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of _____.​

In a build-to-order environment,the transportation network:

Sustainable supply chain management primarily involves:

​_____ reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

Why is agility crucial for companies?

__________reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

A(n)_____ is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.​

By working closely with its clients and understanding their needs,A Plus Z has improved its service encounter to a level that was not thought possible in mass retailing.Which of the eight critical business processes performed by supply chain managers does this best illustrate?

An Overview of Marketing

Strategic Planning for Competitive Advantage

Ethics and Social Responsibility

The Marketing Environment

Developing a Global Vision

Consumer Decision Making

Business Marketing

Segmenting and Targeting Markets

Marketing Research

Product Concepts

Developing and Managing Products

Services and Nonprofit Organization Marketing

Marketing Channels

Retailing

Marketing Communications

Advertising, public Relations, and Sales Promotion

Personal Selling and Sales Management

Social Media and Marketing

Pricing Concepts

Setting the Right Price

Filters

Lina and her friends decide to watch a movie at Lina's house.They watch the movie online on MovieStop.com.This business model is an example of _____.

_____ reflects inventory that is being assembled or manufactured from its raw state into finished goods for sales.

A(n)_____ is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.