Question 1

Storage reduces time utility for buyers and sellers.

Accepted Answer

A) True 
 B)False  False

Question 2

How does outsourcing affect the efficient deployment of supply chain management?

Accepted Answer

Partnering organizations are becoming increasingly efficient at dividing responsibility for supply chain management.Outsourcing,or contract logistics,is a rapidly growing initiative in which a manufacturer or a supplier turns over an entire logistical function (often buying and managing transportation,warehousing,and/or light postponed manufacturing)to an independent third-party logistics company (3PL).These service providers sell logistics solutions instead of physical products Common 3PL products include warehouse space,transportation solutions,information sharing,manufacturing postponement,and enhanced technological innovations.Outsourcing enables companies to cut inventories,locate stock at fewer plants and distribution centers,and still provide the same level of service or even better.The companies then can refocus investment on their core business.The most progressive companies are engaging in vested outsourcing relationships,whereby both parties collaborate deeply to find mutually beneficial arrangements that allow both parties to "win" by reducing overall costs while achieving better performance.Thus,outsourcing is becoming increasingly important in the efficient deployment of supply chain management.

Question 3

A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system,such as transportation,warehousing,or order processing,is called:

Accepted Answer

A) outsourcing. 
B) mediation. 
C) intermediary distribution. 
D) benchmarking. 
A) outsourcing. 
B) mediation. 
C) intermediary distribution. 
D) benchmarking. A

Question 4

Brewdom,a leading multinational beverage corporation,has teamed up with Wealth from Waste to develop a plan to improve the reverse logistics of used beverage bottles for recycle and reuse.Together,Brewdom and Wealth from Waste have plans to deploy thousands of "Recycle Machines" in both permanent and temporary locations that will take empty bottles and provide rewards to consumers who participate.These companies are practicing__________.

Accepted Answer

sustainabl

Question 5

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true of supplier relationship management?

Accepted Answer

A) The supplier relationship management process has no impact on any supply chain member's bottom-line financial performance. 
B) It helps suppliers and business units to operate with limited or no interactions. 
C) It supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers. 
D) The supplier relationship management process has nothing in common with the customer relationship management process. 
A) The supplier relationship management process has no impact on any supply chain member's bottom-line financial performance. 
B) It helps suppliers and business units to operate with limited or no interactions. 
C) It supports manufacturing flow by identifying and maintaining relationships with highly valued suppliers. 
D) The supplier relationship management process has nothing in common with the customer relationship management process.

Question 7

Future Market,a supermarket chain,uses bar codes for all its products.As soon as a product is sold,the information is electronically transferred to the firm's warehouse and the product's supplier.In addition,changes are automatically made to the firm's sales account and stock ledger.This helps the firm reduce its paperwork and makes managing inventory easier.This is an example of _____.​

Accepted Answer

A) activity-based costing (AB
C)  
B) ​electronic data interchange (EDI) 
C) ​an automated assembly line 
D) a just-in-time inventory system 
A) activity-based costing (AB
C)  
B) ​electronic data interchange (EDI) 
C) ​an automated assembly line 
D) a just-in-time inventory system

Question 8

Which of the following is a primary function of materials management?

Accepted Answer

A) It enables firms to manage volumes of returned product efficiently while minimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain. 
B) It orchestrates the movement of goods,services,information,and other materials from manufacturer to end user. 
C) It includes the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firms. 
D) It encompasses the sourcing and procurement operations,signaling when raw materials will need to be replenished for the production of more goods. 
A) It enables firms to manage volumes of returned product efficiently while minimizing returns-related costs and maximizing the value of the returned assets to the firms in the supply chain. 
B) It orchestrates the movement of goods,services,information,and other materials from manufacturer to end user. 
C) It includes the group of activities that facilitates the joint development and marketing of new offerings among a group of supply chain partner firms. 
D) It encompasses the sourcing and procurement operations,signaling when raw materials will need to be replenished for the production of more goods.

Question 9

Which of the following is an advantage of using customer care software?

Accepted Answer

A) It helps eliminate the process of customer relationship management. 
B) It reduces the interactions between companies and their customers. 
C) It helps adjust the speed of the assembly line to match customer demand. 
D) It enables companies to enhance their customer service management process. 
A) It helps eliminate the process of customer relationship management. 
B) It reduces the interactions between companies and their customers. 
C) It helps adjust the speed of the assembly line to match customer demand. 
D) It enables companies to enhance their customer service management process.

Question 10

​Brewdom,a leading multinational beverage corporation,has teamed up with Wealth from Waste to develop a plan to improve the reverse logistics of used beverage bottles for recycle and reuse.Together,Brewdom and Wealth from Waste have plans to deploy thousands of "Recycle Machines" in both permanent and temporary locations that will take empty bottles and provide rewards to consumers who participate.These companies are practicing _____.

Accepted Answer

A) sustainable supply chain management 
B) ​flexible manufacturing 
C) ​contract manufacturing 
D) just-in-time inventory management 
A) sustainable supply chain management 
B) ​flexible manufacturing 
C) ​contract manufacturing 
D) just-in-time inventory management

Question 11

Soul Tech,a consumer electronics company,has suffered substantial losses while moving products from the assembly line to the warehouse and shipping docks.Soul Tech should consider reducing the number of times an item is moved in the warehouse by installing a(n):

Accepted Answer

A) flexible manufacturing system. 
B) materials-handling system. 
C) contract manufacturing system. 
D) outsourcing system. 
A) flexible manufacturing system. 
B) materials-handling system. 
C) contract manufacturing system. 
D) outsourcing system.

Question 12

Which of the following is an advantage of supply chain management to companies?

Accepted Answer

A) Reduced operational flexibility 
B) Improved customer service 
C) Reduced interactions between companies and their suppliers 
D) Increased ability to perform in isolation 
A) Reduced operational flexibility 
B) Improved customer service 
C) Reduced interactions between companies and their suppliers 
D) Increased ability to perform in isolation

Question 13

An effective materials-handling system:

Accepted Answer

A) increases the number of stages and participants in the supply chain. 
B) moves inventory into,within,and out of a warehouse quickly with minimal handling. 
C) helps firms maintain their inventory at the highest levels possible. 
D) enables firms to increase the number of people handling their raw materials,supplies,and components. 
A) increases the number of stages and participants in the supply chain. 
B) moves inventory into,within,and out of a warehouse quickly with minimal handling. 
C) helps firms maintain their inventory at the highest levels possible. 
D) enables firms to increase the number of people handling their raw materials,supplies,and components.

Question 14

Which of the following is true of supply chain agility?

Accepted Answer

A) It helps companies limit the resources they spend on activities that create direct customer benefits. 
B) It seeks to reduce the interactions between a company and its suppliers and service providers. 
C) It enables a company to offer better customer service but at an increased supply chain cost. 
D) It allows companies to adapt quickly and easily to customer needs. 
A) It helps companies limit the resources they spend on activities that create direct customer benefits. 
B) It seeks to reduce the interactions between a company and its suppliers and service providers. 
C) It enables a company to offer better customer service but at an increased supply chain cost. 
D) It allows companies to adapt quickly and easily to customer needs.

Question 15

A(n)__________is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

Accepted Answer

The answer of A(n)__________is best described as an entire group...

Question 16

The customer relationship management process enables companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following is a disadvantage of using a manual,non-automated materials-handling system?

Accepted Answer

A) Increases risk of damage 
B) Decreases product handling 
C) Lowers customer stockouts 
D) Increases time utility 
A) Increases risk of damage 
B) Decreases product handling 
C) Lowers customer stockouts 
D) Increases time utility

Question 18

Through the use of computer-generated shipping notices,AllCare Hardware successfully removes unnecessary costs in its supply chain.According to its vice president of inventory for the retailer,"Information that had to be gathered through three or four phone calls before is now just one click away." This is an example of the use of _____.​

Accepted Answer

A) measurement and feedback integration 
B) ​conglomerate integration 
C) ​customer integration 
D) technology and planning integration 
A) measurement and feedback integration 
B) ​conglomerate integration 
C) ​customer integration 
D) technology and planning integration

Question 19

The goal of most supply management activities is to:

Accepted Answer

A) reduce the costs of raw materials and supplies. 
B) engage a segment of customers who might not purchase the product otherwise. 
C) eliminate other significant management activities. 
D) limit the interactions between firms and their suppliers. 
A) reduce the costs of raw materials and supplies. 
B) engage a segment of customers who might not purchase the product otherwise. 
C) eliminate other significant management activities. 
D) limit the interactions between firms and their suppliers.

Question 20

A company's__________includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers to the ultimate consumer.

Accepted Answer

The answer of A company's__________includes all of the companies involved...

Storage reduces time utility for buyers and sellers.

How does outsourcing affect the efficient deployment of supply chain management?

A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system,such as transportation,warehousing,or order processing,is called:

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Which of the following is true of supplier relationship management?

Which of the following is a primary function of materials management?

Which of the following is an advantage of using customer care software?

Soul Tech,a consumer electronics company,has suffered substantial losses while moving products from the assembly line to the warehouse and shipping docks.Soul Tech should consider reducing the number of times an item is moved in the warehouse by installing a(n):

Which of the following is an advantage of supply chain management to companies?

An effective materials-handling system:

Which of the following is true of supply chain agility?

A(n)__________is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

The customer relationship management process enables companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.

Which of the following is a disadvantage of using a manual,non-automated materials-handling system?

The goal of most supply management activities is to:

A company's__________includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers to the ultimate consumer.

An Overview of Marketing

Strategic Planning for Competitive Advantage

Ethics and Social Responsibility

The Marketing Environment

Developing a Global Vision

Consumer Decision Making

Business Marketing

Segmenting and Targeting Markets

Marketing Research

Product Concepts

Developing and Managing Products

Services and Nonprofit Organization Marketing

Marketing Channels

Retailing

Marketing Communications

Advertising, public Relations, and Sales Promotion

Personal Selling and Sales Management

Social Media and Marketing

Pricing Concepts

Setting the Right Price

Filters

Exam 13: Supply Chain Management

Storage reduces time utility for buyers and sellers.

How does outsourcing affect the efficient deployment of supply chain management?

A manufacturer's or supplier's use of an independent third party to manage an entire function of the logistics system,such as transportation,warehousing,or order processing,is called:

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Which of the following is true of supplier relationship management?

Which of the following is a primary function of materials management?

Which of the following is an advantage of using customer care software?

Soul Tech,a consumer electronics company,has suffered substantial losses while moving products from the assembly line to the warehouse and shipping docks.Soul Tech should consider reducing the number of times an item is moved in the warehouse by installing a(n):

Which of the following is an advantage of supply chain management to companies?

An effective materials-handling system:

Which of the following is true of supply chain agility?

A(n)__________is best described as an entire group of individuals who orchestrate the movement of goods,services,and information from the source to the consumer.

The customer relationship management process enables companies to prioritize their marketing focus on different customer groups according to each group's long-term value to the company or supply chain.

Which of the following is a disadvantage of using a manual,non-automated materials-handling system?

The goal of most supply management activities is to:

A company's__________includes all of the companies involved in all of the upstream and downstream flows of products,services,finances,and information,from initial suppliers to the ultimate consumer.

An Overview of Marketing

Strategic Planning for Competitive Advantage

Ethics and Social Responsibility

The Marketing Environment

Developing a Global Vision

Consumer Decision Making

Business Marketing

Segmenting and Targeting Markets

Marketing Research

Product Concepts

Developing and Managing Products

Services and Nonprofit Organization Marketing

Marketing Channels

Retailing

Marketing Communications

Advertising, public Relations, and Sales Promotion

Personal Selling and Sales Management

Social Media and Marketing

Pricing Concepts

Setting the Right Price

Filters