Exam 18: Leading Teams

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A(n) __________ is a unit of two or more people who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves mutually accountable.

(Short Answer)
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The tendency for people to be so committed to a cohesive team that they are reluctant to express contrary opinions refers to:

(Multiple Choice)
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Which of the following is an exciting new approach to teamwork that has resulted from advances in IT, shifting employee expectations, and the globalization of business?

(Multiple Choice)
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One of the primary advantages of virtual teams is the ability to assemble the most talented group of people to complete a complex project, solve a particular problem, or exploit a specific strategic opportunity.

(True/False)
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In order for a team to be successful, it must be structured so that members are fulfilling necessary roles. Write a short essay in which you describe key roles within a team, and choose which role best fits your own managerial style.

(Essay)
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Research studies have confirmed that both functional diversity and demographic diversity can have a positive impact on work team performance.

(True/False)
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Special-purpose teams are:

(Multiple Choice)
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Capacity is a team's ability to meet personal needs of its members and hence maintain their membership and commitment.

(True/False)
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A functional team is composed of employees from about the same hierarchical level, but from different areas of expertise.

(True/False)
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Which of the following behaviors is consistent with the socioemotional role?

(Multiple Choice)
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One investigation of team size based on data from 58 software development teams found that the best-performing teams ranged in size from __________ to __________ members.

(Multiple Choice)
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During which stage of team development should the team leader help clarify team norms and values?

(Multiple Choice)
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The storming stage of team development is marked by conflict and disagreement.

(True/False)
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__________ refers to disagreements among people about the goals to be achieved or the content of the tasks to be performed.

(Short Answer)
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A functional team is also referred to as a(n):

(Multiple Choice)
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InfoTech's new product team has a norm of backing up each of their computer's hard drives at the end of each working day. This norm developed because one day a computer virus infected the team's computer network and destroyed many important computer files. The cause of this norm was clearly:

(Multiple Choice)
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The dominating style of handling conflict involves a high degree of assertiveness and a high degree of cooperation.

(True/False)
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A(n) __________ is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

(Short Answer)
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A special-purpose team is sometimes called a problem-solving team.

(True/False)
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Negotiation is a type of conflict management whereby people engage in give-and-take discussions and consider various alternatives to reach a joint decision that is acceptable to both parties.

(True/False)
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