Exam 18: Leading Teams

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The __________ stage of team development is a period of orientation and getting acquainted.

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To keep a virtual team progressing toward its goals, an effective virtual leader should do all of the following except:

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Conflict is bound to arise when people work together in teams. Write a short essay in which you describe how a team leader can recognize if his or her team is affected by either task conflict or relationship conflict. If you were that manager facing team conflict, what would you do to resolve it?

(Essay)
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Wyatt has recently been appointed by his boss to a group that includes members from multiple departments. The purpose of this group is to solve customer support issues. Wyatt's group can best be defined as a:

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Self-managed teams consist of __________ multiskilledworkers who rotate jobs to produce an entire product or service or at least one complete aspect or portion of a product or service.

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After a team has evolved to the __________stage of team development, task performance is no longer a top priority.

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The four common ways in which norms develop for controlling and directing behavior are critical events in the team's history, primacy, norms that members bring with them from outside the team, and implicit statements from leaders.

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What are self-managed teams? Briefly discuss three characteristics or elements of self-managed teams.

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Which of the following is the first stage of team development?

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Cross-border work teams made up of members of different nationalities whose activities span multiple countries are called __________ teams.

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Integrative negotiation is based on a win-win assumption, in that the parties want to come up with a creative solution that can benefit both sides.

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Which of the following type of teams is created outside the formal organization structure to undertake a project of special importance or creativity?

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When tasks are highly interdependent, a team can be the best approach to ensuring the level of coordination, information sharing, and exchange of materials necessary for successful task accomplishment.

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Self-managed teams are empowered with decision-making authority, which means that members have the freedom to select new members, solve problems, spend money, monitor results, and plan for the future.

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The __________ of handling conflict reflects a high degree of assertiveness and a low degree of cooperativeness.

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A __________ team is composed of a manager and his or her subordinates in the formal chain of command.

(Multiple Choice)
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A task force is a group of employees from different departments formed to deal with a specific activity and existing only until the task is completed.

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A(n) __________ is an informal standard of conduct that is shared by team members and guides their behavior.

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Wendy is the leader of a small team formed to explore new lines of revenue. During which stage of team development should she focus on encouraging participation by each team member?

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Which of the five stages of team development is marked by conflict and disagreement?

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