Question 1

List the four ways team norms develop.

Accepted Answer

Critical events, pri

Question 2

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):

Accepted Answer

A)  critical event. 
B)  explicit statement. 
C)  experiential carryover. 
D)  implied norm. 
E)  first-behavior precedent. 
A)  critical event. 
B)  explicit statement. 
C)  experiential carryover. 
D)  implied norm. 
E)  first-behavior precedent.

Question 3

Carolyn is a member of a work team at Brainy Toys. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a:

Accepted Answer

A)  union. 
B)  self-managed team. 
C)  project team. 
D)  special-purpose team. 
E)  bureaucratic team. 
A)  union. 
B)  self-managed team. 
C)  project team. 
D)  special-purpose team. 
E)  bureaucratic team.

Question 4

Tyrone is concerned about the group he leads. Most of the team members typically adopted a socioemotional role in teams they joined in the past. Which of the following potential problems concerns Tyrone?

Accepted Answer

A)  Tension will be too high to work. 
B)  The team will be unproductive. 
C)  The team has too many free riders. 
D)  The experience will not be satisfying. 
E)  The team will be too energized. 
A)  Tension will be too high to work. 
B)  The team will be unproductive. 
C)  The team has too many free riders. 
D)  The experience will not be satisfying. 
E)  The team will be too energized.

Question 5

Which of the following behaviors is not consistent with the socioemotional role?

Accepted Answer

A)  Encourage 
B)  Energize 
C)  Harmonize 
D)  Compromise 
E)  Follow 
A)  Encourage 
B)  Energize 
C)  Harmonize 
D)  Compromise 
E)  Follow

Question 6

Malcolm Bagget
Malcolm Bagget has been working as a production employee for the last three years. His firm is currently undergoing a change in structure with a new management group and the production department is being restructured. Each production employee will be assigned to a small, six-member production team. Malcolm is looking forward to the extensive cross-training that has been promised and is looking forward to enjoying more power and discretion than he has had in the past. In addition to skill training, Malcolm is receiving management training in team building.
-Malcolm has developed strong task skills and has normally taken the role of task specialist. His task specialist behaviors will include all of the following except:

Accepted Answer

A)  initiating ideas. 
B)  summarizing. 
C)  compromising. 
D)  energizing. 
E)  seeking information. 
A)  initiating ideas. 
B)  summarizing. 
C)  compromising. 
D)  energizing. 
E)  seeking information.

Question 7

Which of the following refers to a unit of two or more people who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves mutually accountable?

Accepted Answer

A)  An organization 
B)  A team 
C)  A committee 
D)  A council 
E)  Leadership 
A)  An organization 
B)  A team 
C)  A committee 
D)  A council 
E)  Leadership

Question 8

__________is defined as the extent to which team members are attracted to the team and motivated to remain in it.

Accepted Answer

A)  Team participation 
B)  Team commitment 
C)  Teamwork 
D)  Team cohesiveness 
E)  Team leadership 
A)  Team participation 
B)  Team commitment 
C)  Teamwork 
D)  Team cohesiveness 
E)  Team leadership

Question 9

All of the following behaviors are consistent with the role of a task specialist except:

Accepted Answer

A)  seek information. 
B)  initiate ideas. 
C)  summarize. 
D)  compromise. 
E)  energize. 
A)  seek information. 
B)  initiate ideas. 
C)  summarize. 
D)  compromise. 
E)  energize.

Question 10

Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new solutions to team problems. Sally is displaying which behavior of the task specialist role?

Accepted Answer

A)  Harmonize 
B)  Seek information 
C)  Initiate ideas 
D)  Reduce tension 
E)  Compromise 
A)  Harmonize 
B)  Seek information 
C)  Initiate ideas 
D)  Reduce tension 
E)  Compromise

Question 11

Two common behaviors of the socioemotional role are energizing and encouraging.

Accepted Answer

A) True 
 B)False

Question 12

A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n) __________.

Accepted Answer

special-pu

List the four ways team norms develop.

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):

Carolyn is a member of a work team at Brainy Toys. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a:

Tyrone is concerned about the group he leads. Most of the team members typically adopted a socioemotional role in teams they joined in the past. Which of the following potential problems concerns Tyrone?

Which of the following behaviors is not consistent with the socioemotional role?

Which of the following refers to a unit of two or more people who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves mutually accountable?

__________is defined as the extent to which team members are attracted to the team and motivated to remain in it.

All of the following behaviors are consistent with the role of a task specialist except:

Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new solutions to team problems. Sally is displaying which behavior of the task specialist role?

Two common behaviors of the socioemotional role are energizing and encouraging.

A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n) __________.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

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Exam 18: Leading Teams

List the four ways team norms develop.

Andrea is team leader of the focus group at her organization. In the past, the group was plagued by lack of cooperation and disrespect. Today, she told team members that if anyone tried to undermine another member, that person would be kicked off the team. This is an example of a(n):

Carolyn is a member of a work team at Brainy Toys. She and her teammates possess several different skills and are able to perform a major organizational task with little or no oversight from management. Carolyn is a member of a:

Tyrone is concerned about the group he leads. Most of the team members typically adopted a socioemotional role in teams they joined in the past. Which of the following potential problems concerns Tyrone?

Which of the following behaviors is not consistent with the socioemotional role?

Which of the following refers to a unit of two or more people who interact and coordinate their work to accomplish a common goal to which they are committed and hold themselves mutually accountable?

__________is defined as the extent to which team members are attracted to the team and motivated to remain in it.

All of the following behaviors are consistent with the role of a task specialist except:

Sally is a member of a work team at Beauty-R-Us Corporation. She often proposes new solutions to team problems. Sally is displaying which behavior of the task specialist role?

Two common behaviors of the socioemotional role are energizing and encouraging.

A team created outside the formal organization to undertake a project of special importance or creativity is known as a(n) __________.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Designing Organization Structure

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Managing Quality and Performance

Filters