Question 1

__________ refers to the managerial task of adjusting and synchronizing the diverse activities among different individuals and departments.

Accepted Answer

Coordination

Question 2

Which of the following organizations has a tall structure?

Accepted Answer

A)  Organization A, which has a wide span of control 
B)  Organization B, which has 11 hierarchical levels 
C)  Organization C, which has three hierarchical levels 
D)  Organization D, which is horizontally dispersed 
E)  All of these 
A)  Organization A, which has a wide span of control 
B)  Organization B, which has 11 hierarchical levels 
C)  Organization C, which has three hierarchical levels 
D)  Organization D, which is horizontally dispersed 
E)  All of these B

Question 3

Aspects of both functional and divisional structures simultaneously in the same part of the organization are combined in the virtual network approach.

Accepted Answer

A) True 
 B)False  False

Question 4

Javier Gomez
Javier is a veteran manager with Pixel International, Inc. (PII). Recently, PII purchased a small business in the printing industry. Javier has been assigned the task of managing this new acquisition and is currently deciding how best to design its structure. Currently, employees are assigned to one of three departments: sales, production, or legal defense.
-The analysis of whether the new division should be centralized or decentralized should include all of the following except:

Accepted Answer

A)  the level of change and uncertainty in the environment. 
B)  the firm's strategy. 
C)  the threat of crisis or the risk of company failure. 
D)  the structure of competitors. 
E)  All of these should be included. 
A)  the level of change and uncertainty in the environment. 
B)  the firm's strategy. 
C)  the threat of crisis or the risk of company failure. 
D)  the structure of competitors. 
E)  All of these should be included.

Question 5

Two highly important factors managers consider when designing an organization's structure are the organization's strategic goals and the ability of the subordinates.

Accepted Answer

A) True 
 B)False

Question 6

Theresa works in an organization where small, self-contained units are created that focus on a single product line. Coordination within each unit is exceptionally great; however, coordination across the units is poor. These characteristics are consistent with which of the following structures?

Accepted Answer

A)  Matrix 
B)  Functional 
C)  Divisional 
D)  Team-based 
E)  Virtual network 
A)  Matrix 
B)  Functional 
C)  Divisional 
D)  Team-based 
E)  Virtual network

Question 7

__________ is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes.

Accepted Answer

The answer of __________ is the formal and legitimate right...

Question 8

__________ refers to the radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed.

Accepted Answer

The answer of __________ refers to the radical redesign of...

Question 9

Steve works at a company in which employees are involved in huge projects rather than in narrow departmental tasks. As a result, employee enthusiasm and morale is high; however, conflicts between employees are high, and a large amount of time is devoted to meetings to resolve the conflicts. Based on this information, Steve's employer uses a __________ structure.

Accepted Answer

A)  functional 
B)  divisional 
C)  virtual network 
D)  team 
E)  geographic-based 
A)  functional 
B)  divisional 
C)  virtual network 
D)  team 
E)  geographic-based

Question 10

The most influential research into the relationship between manufacturing technology and organization structure was conducted by:

Accepted Answer

A)  Michael E. Porter. 
B)  William Ouchi. 
C)  Susan Goldberg. 
D)  Joan Woodward. 
E)  Geert Hofstede. 
A)  Michael E. Porter. 
B)  William Ouchi. 
C)  Susan Goldberg. 
D)  Joan Woodward. 
E)  Geert Hofstede.

Question 11

Which of the following is an advantage of the divisional structure?

Accepted Answer

A)  Fosters concern for customer needs 
B)  More technical depth and specialization 
C)  Good coordination across divisions 
D)  Division of resources across divisions 
E)  Economies of scale 
A)  Fosters concern for customer needs 
B)  More technical depth and specialization 
C)  Good coordination across divisions 
D)  Division of resources across divisions 
E)  Economies of scale

Question 12

A __________ is responsible for coordinating the activities of several departments for the completion of a specific project.

Accepted Answer

A)  department manager 
B)  line manager 
C)  project manager 
D)  task force 
E)  standing committee 
A)  department manager 
B)  line manager 
C)  project manager 
D)  task force 
E)  standing committee

Question 13

Service technology is characterized by __________ and __________.

Accepted Answer

A)  intangible outputs; direct contact between employees and customers 
B)  top-down communication; direct contact between employees and customers 
C)  tangible outputs; centralization 
D)  intangible outputs; a vertical hierarchy 
E)  formal lines of authority; nonperishable outputs 
A)  intangible outputs; direct contact between employees and customers 
B)  top-down communication; direct contact between employees and customers 
C)  tangible outputs; centralization 
D)  intangible outputs; a vertical hierarchy 
E)  formal lines of authority; nonperishable outputs

Question 14

__________ includes the right to advise, recommend, and counsel in the staff specialists' area of expertise.

Accepted Answer

The answer of __________ includes the right to advise, recommend,...

Question 15

When an organization uses a differentiation strategy, it strives for internal efficiency.

Accepted Answer

A) True 
 B)False

Question 16

The duty to perform the task or activity an employee has been assigned is called accountability.

Accepted Answer

A) True 
 B)False

Question 17

The functional, __________, and __________ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

Accepted Answer

A)  divisional; team 
B)  divisional; matrix 
C)  matrix; teams 
D)  matrix; virtual network 
E)  team; virtual network 
A)  divisional; team 
B)  divisional; matrix 
C)  matrix; teams 
D)  matrix; virtual network 
E)  team; virtual network

Question 18

The number of employees reporting to a supervisor is his or her span of management.

Accepted Answer

A) True 
 B)False

Question 19

Kara's department is made up of people with similar skills and work activities. Her organization uses the __________ approach to departmentalization.

Accepted Answer

A)  team-based 
B)  matrix 
C)  divisional 
D)  vertical functional 
E)  process 
A)  team-based 
B)  matrix 
C)  divisional 
D)  vertical functional 
E)  process

Question 20

The matrix approach can be highly effective in a complex, rapidly changing environment in which the organization needs to be flexible, innovative, and adaptable.

Accepted Answer

A) True 
 B)False

__________ refers to the managerial task of adjusting and synchronizing the diverse activities among different individuals and departments.

Which of the following organizations has a tall structure?

Aspects of both functional and divisional structures simultaneously in the same part of the organization are combined in the virtual network approach.

Two highly important factors managers consider when designing an organization's structure are the organization's strategic goals and the ability of the subordinates.

Theresa works in an organization where small, self-contained units are created that focus on a single product line. Coordination within each unit is exceptionally great; however, coordination across the units is poor. These characteristics are consistent with which of the following structures?

__________ is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes.

__________ refers to the radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed.

The most influential research into the relationship between manufacturing technology and organization structure was conducted by:

Which of the following is an advantage of the divisional structure?

A __________ is responsible for coordinating the activities of several departments for the completion of a specific project.

Service technology is characterized by and .

__________ includes the right to advise, recommend, and counsel in the staff specialists' area of expertise.

When an organization uses a differentiation strategy, it strives for internal efficiency.

The duty to perform the task or activity an employee has been assigned is called accountability.

The functional, , and are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

The number of employees reporting to a supervisor is his or her span of management.

Kara's department is made up of people with similar skills and work activities. Her organization uses the __________ approach to departmentalization.

The matrix approach can be highly effective in a complex, rapidly changing environment in which the organization needs to be flexible, innovative, and adaptable.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 10: Designing Organization Structure

__________ refers to the managerial task of adjusting and synchronizing the diverse activities among different individuals and departments.

Which of the following organizations has a tall structure?

Aspects of both functional and divisional structures simultaneously in the same part of the organization are combined in the virtual network approach.

Two highly important factors managers consider when designing an organization's structure are the organization's strategic goals and the ability of the subordinates.

Theresa works in an organization where small, self-contained units are created that focus on a single product line. Coordination within each unit is exceptionally great; however, coordination across the units is poor. These characteristics are consistent with which of the following structures?

__________ is the formal and legitimate right of a manager to make decisions, issue orders, and allocate resources to achieve organizationally desired outcomes.

__________ refers to the radical redesign of business processes to achieve dramatic improvements in cost, quality, service, and speed.

The most influential research into the relationship between manufacturing technology and organization structure was conducted by:

Which of the following is an advantage of the divisional structure?

A __________ is responsible for coordinating the activities of several departments for the completion of a specific project.

Service technology is characterized by __________ and __________.

__________ includes the right to advise, recommend, and counsel in the staff specialists' area of expertise.

When an organization uses a differentiation strategy, it strives for internal efficiency.

The duty to perform the task or activity an employee has been assigned is called accountability.

The functional, __________, and __________ are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.

The number of employees reporting to a supervisor is his or her span of management.

Kara's department is made up of people with similar skills and work activities. Her organization uses the __________ approach to departmentalization.

The matrix approach can be highly effective in a complex, rapidly changing environment in which the organization needs to be flexible, innovative, and adaptable.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Service technology is characterized by and .

The functional, , and are traditional approaches that rely on the chain of command to define departmental groupings and reporting relationships along the hierarchy.