Question 1

Shooting Star, Inc. has slow response to external changes, centralized decision making, and poor coordination across departments. It is likely structured:

Accepted Answer

A)  along divisional lines. 
B)  along functional lines. 
C)  based on the team approach. 
D)  based on the virtual network approach. 
E)  based on the matrix approach. 
A)  along divisional lines. 
B)  along functional lines. 
C)  based on the team approach. 
D)  based on the virtual network approach. 
E)  based on the matrix approach.

Question 2

The confusion and frustration caused by the dual chain of command is a major problem of the matrix structure.

Accepted Answer

A) True 
 B)False

Question 3

For companies to operate effectively, the amount of centralization or decentralization should fit the firm's strategy.

Accepted Answer

A) True 
 B)False

Question 4

In a functional structure, divisions are created as self-contained units, with separate functional departments for each division.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following factors is not associated with larger spans of control?

Accepted Answer

A)  Work performed by subordinates is stable and routine. 
B)  Subordinates perform similar work tasks. 
C)  Subordinates are located at various different locations. 
D)  Subordinates are highly trained and need little direction in performing tasks. 
E)  Rules and procedures defining task activities are available. 
A)  Work performed by subordinates is stable and routine. 
B)  Subordinates perform similar work tasks. 
C)  Subordinates are located at various different locations. 
D)  Subordinates are highly trained and need little direction in performing tasks. 
E)  Rules and procedures defining task activities are available.

Question 6

At Fox End, people are grouped together in departments by similar skills and work activities, including a sales department and a production department. This is an example of vertical functional approach.

Accepted Answer

A) True 
 B)False

Question 7

The divisional structure encourages decentralization.

Accepted Answer

A) True 
 B)False

Question 8

With a(n) __________ strategy, the organization attempts to develop innovative products unique to the market.

Accepted Answer

A)  differentiation 
B)  integration 
C)  re-engineering 
D)  cost leadership 
E)  defensive 
A)  differentiation 
B)  integration 
C)  re-engineering 
D)  cost leadership 
E)  defensive

Question 9

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Accepted Answer

•Work performed by subordinates is stabl

Question 10

Which of the following is a disadvantage of the virtual network approach?

Accepted Answer

A)  Lack of hands-on control 
B)  Greater demand on managers 
C)  Weaker employee loyalty 
D)  High level of conflict 
E)  Weak and ambiguous boundaries 
A)  Lack of hands-on control 
B)  Greater demand on managers 
C)  Weaker employee loyalty 
D)  High level of conflict 
E)  Weak and ambiguous boundaries

Question 11

Juan is a top manager at I.F.L., which uses a matrix structure. He oversees both the product and functional chains of command, and is responsible for maintaining a power balance between the two sides of the matrix. Juan is a:

Accepted Answer

A)  two-boss employee. 
B)  functional leader. 
C)  divisional leader. 
D)  matrix boss. 
E)  top leader. 
A)  two-boss employee. 
B)  functional leader. 
C)  divisional leader. 
D)  matrix boss. 
E)  top leader.

Question 12

Perhaps the most widespread trend in departmentalization in recent years has been the implementation of:

Accepted Answer

A)  self-contained units. 
B)  team concepts. 
C)  dual-authority structures. 
D)  relational coordination. 
E)  command-and-control structures. 
A)  self-contained units. 
B)  team concepts. 
C)  dual-authority structures. 
D)  relational coordination. 
E)  command-and-control structures.

Question 13

The distinctive feature of the project manager position is that the person:

Accepted Answer

A)  is selected by a democratic vote by the departments being coordinated. 
B)  is not a member of the departments being coordinated. 
C)  is a member of the departments being coordinated. 
D)  is a top manager of the organization. 
E)  has authority over the people assigned to the project. 
A)  is selected by a democratic vote by the departments being coordinated. 
B)  is not a member of the departments being coordinated. 
C)  is a member of the departments being coordinated. 
D)  is a top manager of the organization. 
E)  has authority over the people assigned to the project.

Question 14

Traditional views of organization design recommended a span of management of about __________ subordinates per manager.

Accepted Answer

A)  3 to 5 
B)  5 to 7 
C)  7 to 10 
D)  10 to 15 
E)  20 
A)  3 to 5 
B)  5 to 7 
C)  7 to 10 
D)  10 to 15 
E)  20

Question 15

Marissa was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is alsoknown as:

Accepted Answer

A)  a team. 
B)  a standing committee. 
C)  a permanent team. 
D)  a task force. 
E)  none of these. 
A)  a team. 
B)  a standing committee. 
C)  a permanent team. 
D)  a task force. 
E)  none of these.

Question 16

With a matrix structure, the entire organization is made up of horizontal teams that coordinate their work and work directly with customers to accomplish the organization's goals.

Accepted Answer

A) True 
 B)False

Question 17

Lisa is responsible for coordinating the efforts of several different departments in completing a specific project. Which of the following titles best describes her position?

Accepted Answer

A)  Department manager 
B)  Middle manager 
C)  First-level supervisor 
D)  Project manager 
E)  Chairman of the board 
A)  Department manager 
B)  Middle manager 
C)  First-level supervisor 
D)  Project manager 
E)  Chairman of the board

Question 18

A fundamental characteristic of organization structure is departmentalization, which is the basis for grouping positions into departments and departments into the total organization. Managers make choices about how to use the chain of command to group people together to perform their work. Write a short essay that describes and compares and contrasts the advantages and disadvantages of two approaches-the functional approach and the divisional approach-to departmentalization. In most instances, which do you think would be the preferred approach, and why?

Accepted Answer

In a functional structure, activities ar

Question 19

__________ departments perform tasks that reflect the organization's primary goals and mission.

Accepted Answer

A)  Line 
B)  Staff 
C)  Project 
D)  Functional 
E)  Strategic planning 
A)  Line 
B)  Staff 
C)  Project 
D)  Functional 
E)  Strategic planning

Question 20

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

Accepted Answer

A)  Planning 
B)  Controlling 
C)  Organizing 
D)  Leading 
E)  Strategic management 
A)  Planning 
B)  Controlling 
C)  Organizing 
D)  Leading 
E)  Strategic management

Shooting Star, Inc. has slow response to external changes, centralized decision making, and poor coordination across departments. It is likely structured:

The confusion and frustration caused by the dual chain of command is a major problem of the matrix structure.

For companies to operate effectively, the amount of centralization or decentralization should fit the firm's strategy.

In a functional structure, divisions are created as self-contained units, with separate functional departments for each division.

Which of the following factors is not associated with larger spans of control?

At Fox End, people are grouped together in departments by similar skills and work activities, including a sales department and a production department. This is an example of vertical functional approach.

The divisional structure encourages decentralization.

With a(n) __________ strategy, the organization attempts to develop innovative products unique to the market.

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Which of the following is a disadvantage of the virtual network approach?

Juan is a top manager at I.F.L., which uses a matrix structure. He oversees both the product and functional chains of command, and is responsible for maintaining a power balance between the two sides of the matrix. Juan is a:

Perhaps the most widespread trend in departmentalization in recent years has been the implementation of:

The distinctive feature of the project manager position is that the person:

Traditional views of organization design recommended a span of management of about __________ subordinates per manager.

Marissa was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is alsoknown as:

With a matrix structure, the entire organization is made up of horizontal teams that coordinate their work and work directly with customers to accomplish the organization's goals.

Lisa is responsible for coordinating the efforts of several different departments in completing a specific project. Which of the following titles best describes her position?

__________ departments perform tasks that reflect the organization's primary goals and mission.

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 10: Designing Organization Structure

Shooting Star, Inc. has slow response to external changes, centralized decision making, and poor coordination across departments. It is likely structured:

The confusion and frustration caused by the dual chain of command is a major problem of the matrix structure.

For companies to operate effectively, the amount of centralization or decentralization should fit the firm's strategy.

In a functional structure, divisions are created as self-contained units, with separate functional departments for each division.

Which of the following factors is not associated with larger spans of control?

At Fox End, people are grouped together in departments by similar skills and work activities, including a sales department and a production department. This is an example of vertical functional approach.

The divisional structure encourages decentralization.

With a(n) __________ strategy, the organization attempts to develop innovative products unique to the market.

List the factors that are associated with less supervisor involvement and thus larger spans of control.

Which of the following is a disadvantage of the virtual network approach?

Juan is a top manager at I.F.L., which uses a matrix structure. He oversees both the product and functional chains of command, and is responsible for maintaining a power balance between the two sides of the matrix. Juan is a:

Perhaps the most widespread trend in departmentalization in recent years has been the implementation of:

The distinctive feature of the project manager position is that the person:

Traditional views of organization design recommended a span of management of about __________ subordinates per manager.

Marissa was recently assigned to a committee whose task is to research new product opportunities. Once this group generates a list of six or seven viable options, it will be disbanded. This group is alsoknown as:

With a matrix structure, the entire organization is made up of horizontal teams that coordinate their work and work directly with customers to accomplish the organization's goals.

Lisa is responsible for coordinating the efforts of several different departments in completing a specific project. Which of the following titles best describes her position?

__________ departments perform tasks that reflect the organization's primary goals and mission.

Which of the following refers to the deployment of organizational resources to achieve strategic goals?

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters