Question 1

A(n) __________is a person who is responsible for coordinating the activities of several departments for the completion of a specific project.

Accepted Answer

The answer of A(n) __________is a person who is responsible...

Question 2

__________ is characterized by intangible outputs and direct contact between employees and customers.

Accepted Answer

The answer of __________ is characterized by intangible outputs and...

Question 3

Which of the following is an advantage of the matrix structure?

Accepted Answer

A)  Interdisciplinary cooperation 
B)  More efficient use of resources than a single hierarchy 
C)  Flexibility and adaptability to a changing environment 
D)  Expertise available to all divisions 
E)  All of these 
A)  Interdisciplinary cooperation 
B)  More efficient use of resources than a single hierarchy 
C)  Flexibility and adaptability to a changing environment 
D)  Expertise available to all divisions 
E)  All of these

Question 4

A disadvantage of the team approach is that it may cause too much decentralization.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following happens as organizations grow and evolve?

Accepted Answer

A)  Positions and departments are deleted. 
B)  Management layers are eliminated to save cost. 
C)  Senior managers must find a way to tie different departments together. 
D)  Top management becomes more autocratic. 
E)  None of these 
A)  Positions and departments are deleted. 
B)  Management layers are eliminated to save cost. 
C)  Senior managers must find a way to tie different departments together. 
D)  Top management becomes more autocratic. 
E)  None of these

Question 6

List the three basic types of production technology.

Accepted Answer

Small-batch and unit

Question 7

Time lost to meetings and discussions devoted to resolving conflicts is a disadvantage of the __________ structure.

Accepted Answer

A)  team-based 
B)  functional 
C)  divisional 
D)  virtual network 
E)  matrix 
A)  team-based 
B)  functional 
C)  divisional 
D)  virtual network 
E)  matrix

Question 8

The functional structure is appropriate when the strategic goals are innovation and flexibility.

Accepted Answer

A) True 
 B)False

Question 9

Mechanisms for horizontal integration and coordination are needed in:

Accepted Answer

A)  a team structure. 
B)  a functional structure. 
C)  a matrix structure. 
D)  a divisional structure. 
E)  all of these. 
A)  a team structure. 
B)  a functional structure. 
C)  a matrix structure. 
D)  a divisional structure. 
E)  all of these.

Question 10

Flash Card Inc. recently underwent a significant company-wide change that involved revision of its manufacturing and leadership processes. The result of this was a stronger emphasis on horizontal coordination. This level of change isreferred to as:

Accepted Answer

A)  reorganization. 
B)  re-engineering. 
C)  e-engineering. 
D)  strategic planning. 
E)  corporate structuring. 
A)  reorganization. 
B)  re-engineering. 
C)  e-engineering. 
D)  strategic planning. 
E)  corporate structuring.

Question 11

The __________ structure supports a formal chain of command for both functional and divisional relationships.

Accepted Answer

A)  matrix 
B)  functional 
C)  divisional 
D)  virtual network 
E)  team-based 
A)  matrix 
B)  functional 
C)  divisional 
D)  virtual network 
E)  team-based

Question 12

The matrix boss oversees both the product and functional chains of command and is responsible for the entire matrix.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following businesses would most likely use continuous process production technology?

Accepted Answer

A)  A distillery 
B)  A custom-clothing manufacturer 
C)  An automobile manufacturer 
D)  A textile manufacturer 
E)  None of these 
A)  A distillery 
B)  A custom-clothing manufacturer 
C)  An automobile manufacturer 
D)  A textile manufacturer 
E)  None of these

Question 14

Jacob, a customer service representative for AB Retailers, has seven levels of management between himself and the company's CEO. In contrast, his friend Rhonda, a customer service representative for YZ Retailers, has only four levels of management between her and the company's CEO. Compared to YZ, Jacob's company has what type of organizational structure?

Accepted Answer

A)  Matrix 
B)  Virtual 
C)  Flat 
D)  Tall 
E)  Vertical functional 
A)  Matrix 
B)  Virtual 
C)  Flat 
D)  Tall 
E)  Vertical functional

Question 15

__________ means that decision authority is located near the __________ of the organization.

Accepted Answer

A)  Centralization; bottom 
B)  Decentralization; top 
C)  Centralization; top 
D)  Span of control; top 
E)  Span of control; bottom 
A)  Centralization; bottom 
B)  Decentralization; top 
C)  Centralization; top 
D)  Span of control; top 
E)  Span of control; bottom

Question 16

List the five approaches to departmentalization.

Accepted Answer

Vertical functional,

Question 17

Which of the following is the basis for grouping positions into departments and departments into the total organization?

Accepted Answer

A)  Departmentalization 
B)  Centralization 
C)  Decentralization 
D)  Formalization 
E)  Specialization 
A)  Departmentalization 
B)  Centralization 
C)  Decentralization 
D)  Formalization 
E)  Specialization

Question 18

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

Accepted Answer

A) True 
 B)False

Question 19

A __________ structures work best in an uncertain organizational environment.

Accepted Answer

A)  tight 
B)  mechanistic 
C)  horizontal 
D)  functional 
E)  vertical 
A)  tight 
B)  mechanistic 
C)  horizontal 
D)  functional 
E)  vertical

Question 20

In a matrix structure, some employees, called __________, report to two supervisors simultaneously.

Accepted Answer

The answer of In a matrix structure, some employees, called...

A(n) __________is a person who is responsible for coordinating the activities of several departments for the completion of a specific project.

__________ is characterized by intangible outputs and direct contact between employees and customers.

Which of the following is an advantage of the matrix structure?

A disadvantage of the team approach is that it may cause too much decentralization.

Which of the following happens as organizations grow and evolve?

List the three basic types of production technology.

Time lost to meetings and discussions devoted to resolving conflicts is a disadvantage of the __________ structure.

The functional structure is appropriate when the strategic goals are innovation and flexibility.

Mechanisms for horizontal integration and coordination are needed in:

Flash Card Inc. recently underwent a significant company-wide change that involved revision of its manufacturing and leadership processes. The result of this was a stronger emphasis on horizontal coordination. This level of change isreferred to as:

The __________ structure supports a formal chain of command for both functional and divisional relationships.

The matrix boss oversees both the product and functional chains of command and is responsible for the entire matrix.

Which of the following businesses would most likely use continuous process production technology?

means that decision authority is located near the of the organization.

List the five approaches to departmentalization.

Which of the following is the basis for grouping positions into departments and departments into the total organization?

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

A __________ structures work best in an uncertain organizational environment.

In a matrix structure, some employees, called __________, report to two supervisors simultaneously.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

Exam 10: Designing Organization Structure

A(n) __________is a person who is responsible for coordinating the activities of several departments for the completion of a specific project.

__________ is characterized by intangible outputs and direct contact between employees and customers.

Which of the following is an advantage of the matrix structure?

A disadvantage of the team approach is that it may cause too much decentralization.

Which of the following happens as organizations grow and evolve?

List the three basic types of production technology.

Time lost to meetings and discussions devoted to resolving conflicts is a disadvantage of the __________ structure.

The functional structure is appropriate when the strategic goals are innovation and flexibility.

Mechanisms for horizontal integration and coordination are needed in:

Flash Card Inc. recently underwent a significant company-wide change that involved revision of its manufacturing and leadership processes. The result of this was a stronger emphasis on horizontal coordination. This level of change isreferred to as:

The __________ structure supports a formal chain of command for both functional and divisional relationships.

The matrix boss oversees both the product and functional chains of command and is responsible for the entire matrix.

Which of the following businesses would most likely use continuous process production technology?

__________ means that decision authority is located near the __________ of the organization.

List the five approaches to departmentalization.

Which of the following is the basis for grouping positions into departments and departments into the total organization?

The horizontal structure provides traditional control within functional departments, and the vertical structure provides coordination across departments.

A __________ structures work best in an uncertain organizational environment.

In a matrix structure, some employees, called __________, report to two supervisors simultaneously.

The World of Innovative Management

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managing Start-Ups and New Ventures

Planning and Global Setting

Strategy Formulation and Execution

Managerial Decision Making

Managing Change and Innovation

Managing Human Resources

Managing Diversity

Understanding Invidividual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Filters

means that decision authority is located near the of the organization.