Exam 14: International Organization Design and Control

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________ is the overall pattern of structural components and configurations used to manage the total organization.

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Which term refers to the process of linking and integrating functions and activities of different groups, units, or divisions?

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Which design is practical only when a firm has relatively few products or customers?

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British Airways is a single-business firm with company-wide function operations dedicated to marketing and operations, public affairs, human resources, and other basic functions. How could the organizational design of British Airways best be described?

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The global matrix design does not allow for flexibility.

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Product knowledge refers to the idea that managers must ________.

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Peak Manufacturing, an MNE, concentrates its organizational control system on the actual mechanics and processes the firm uses to develop strategic plans. Peak Manufacturing is using operations control.

(True/False)
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The level of decentralization or centralization used in a firm is fundamental to a firm's organizational design.

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The higher the level of interdependence among divisions and functions in a firm, the more coordination is required.

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Most companies use a hybrid of the various organizational designs.

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What are the disadvantages of the global product design? Why is coordination especially problematic?

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Scale Systems, an MNE, analyzes the needs of its customers worldwide and then adopts standardized operations for all markets that the firm serves. Which of the following is most likely used by Scale Systems?

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Empowering a subsidiary's board promotes centralization.

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What is the meaning of functional knowledge?

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The ________ takes responsibility for overseeing international operations, marketing products, processing orders, working with foreign distributors, and arranging financing when necessary.

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What is the focus of operations control?

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Why is it important for an international firm to develop and maintain an effective accounting system? What accounting issues are faced by firms with subsidiaries in multiple countries? How can these problems be addressed?

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What is the most critical aspect of strategic control?

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What is the meaning of area knowledge?

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Responsibility control centers tend to follow a centralized decision-making system.

(True/False)
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