Question 1

Which of the following choices is an example of social media marketing in the veterinary practice?

Accepted Answer

A) Yellow pages 
B) Facebook 
C) State veterinary medical association newsletter 
D) Reminder cards 
A) Yellow pages 
B) Facebook 
C) State veterinary medical association newsletter 
D) Reminder cards

Question 2

Which of the following situations constitutes veterinary extra-label drug use?

Accepted Answer

A) The use of amoxicillin in a cat with an upper respiratory infection, that is labeled for use it cats 
B) The use of Baytril in a dog with bite wounds, which is labeled for small animal use only 
C) The use of ivermectin in a swine with chronic diarrhea, which is labeled for use on livestock 
D) The use of Amitraz for treating demadex mange on a dog, which is labeled for use on cattle 
A) The use of amoxicillin in a cat with an upper respiratory infection, that is labeled for use it cats 
B) The use of Baytril in a dog with bite wounds, which is labeled for small animal use only 
C) The use of ivermectin in a swine with chronic diarrhea, which is labeled for use on livestock 
D) The use of Amitraz for treating demadex mange on a dog, which is labeled for use on cattle

Question 3

Which of the following choices is an example of contingency planning?

Accepted Answer

A) Deciding ahead of time what to do if growth revenue fails to increase at a certain rate annually 
B) Setting up guidelines ahead of time for when to reorder drugs and supplies 
C) Establishing advance directives on what to do when revenue growth outpaces expenses 
D) Having a plan for employees to contact each other in the event of an emergency 
A) Deciding ahead of time what to do if growth revenue fails to increase at a certain rate annually 
B) Setting up guidelines ahead of time for when to reorder drugs and supplies 
C) Establishing advance directives on what to do when revenue growth outpaces expenses 
D) Having a plan for employees to contact each other in the event of an emergency

Question 4

The entries that transfer the balances of the revenue, expenses, and drawing accounts to the owners account are called which of the following?

Accepted Answer

A) Cash dividends 
B) Balance transfer 
C) Expense entries 
D) Closing entries 
A) Cash dividends 
B) Balance transfer 
C) Expense entries 
D) Closing entries

Question 5

In regards to barter transactions, where veterinary services are traded for other goods or services, which of the following statement is TRUE?

Accepted Answer

A) The value of the bartered service must be included in the gross income of the hospital 
B) The value of the bartered service is not subject to taxation 
C) The value of the bartered service is not considered to be a part of the gross income 
D) The value of the bartered service is irrelevant, as long as it is equal between both parties 
A) The value of the bartered service must be included in the gross income of the hospital 
B) The value of the bartered service is not subject to taxation 
C) The value of the bartered service is not considered to be a part of the gross income 
D) The value of the bartered service is irrelevant, as long as it is equal between both parties

Question 6

What is the current mandatory depreciation method required by United States federal regulation for depreciating property acquired after December 31, 1986?

Accepted Answer

A) Reversed Depreciation System (RDS) 
B) Modified Accelerated Cost Recovery System (MACRS) 
C) Moderated Depreciation Recovery System (MDRS) 
D) Acceleration Cost Depreciation System (ACDS) 
A) Reversed Depreciation System (RDS) 
B) Modified Accelerated Cost Recovery System (MACRS) 
C) Moderated Depreciation Recovery System (MDRS) 
D) Acceleration Cost Depreciation System (ACDS)

Question 7

Which of the following is a consideration when training front desk staff to place a telephone caller on hold?

Accepted Answer

A) The hold button should be accompanied by a recorded message giving the caller a chance to leave a voicemail 
B) No caller should ever be placed on hold without first being able to state the purpose of their call 
C) A caller should never be placed on hold; an extra person should be assigned to answer telephoned during busy times 
D) The greeting and hold request should be short and to the point 
A) The hold button should be accompanied by a recorded message giving the caller a chance to leave a voicemail 
B) No caller should ever be placed on hold without first being able to state the purpose of their call 
C) A caller should never be placed on hold; an extra person should be assigned to answer telephoned during busy times 
D) The greeting and hold request should be short and to the point

Question 8

When establishing a new medical record system, whether manual or electronic, which of the following choices represents criteria that must be adhered to?

Accepted Answer

A) The language that is used to document information should be a personal code that cannot be easily interpreted by those outside the practice 
B) A group medical record must be kept for multiple animals in the same household 
C) The record must be composed as a legal document that will be admissible in a court of law 
D) All medical records must be retained for a period of ten years 
A) The language that is used to document information should be a personal code that cannot be easily interpreted by those outside the practice 
B) A group medical record must be kept for multiple animals in the same household 
C) The record must be composed as a legal document that will be admissible in a court of law 
D) All medical records must be retained for a period of ten years

Question 9

Which vaccine is mandated by law in every state, due to the increasing concerns for the public's health and safety?

Accepted Answer

A) Distemper 
B) Necrotizing Staphylococcus 
C) Parvovirus 
D) Rabies 
A) Distemper 
B) Necrotizing Staphylococcus 
C) Parvovirus 
D) Rabies

Question 10

What types of study is commonly used by professional associations in order to provide veterinary hospitals with a standard in which to measure performance against that of other hospitals?

Accepted Answer

A) AVMA Compliance guide 
B) Compensation and benefits survey 
C) Competitive environment study 
D) Benchmarks 
A) AVMA Compliance guide 
B) Compensation and benefits survey 
C) Competitive environment study 
D) Benchmarks

Question 11

Which of the following is the proper protocol to follow in the event that a patient has, or is suspected of having a zoonotic disease?

Accepted Answer

A) Verbal notification only is provided to all team members and the pet owner 
B) All patients that have, or are suspected of having, contagious or zoonotic diseases are properly identified 
C) Patients with suspected zoonotic disease do not require special handling, other than isolation 
D) The patient must be euthanized and the remains sent to the state laboratory for positive disease identification 
A) Verbal notification only is provided to all team members and the pet owner 
B) All patients that have, or are suspected of having, contagious or zoonotic diseases are properly identified 
C) Patients with suspected zoonotic disease do not require special handling, other than isolation 
D) The patient must be euthanized and the remains sent to the state laboratory for positive disease identification

Question 12

It is unethical for veterinarians to use or permit the use of which of the following in connection with the resale of ethical products in a manner which violates those directions or conditions specified by the manufacturer to ensure the safe and efficacious use of the product?

Accepted Answer

A) Testimonials or endorsements 
B) The title of DVM, VMD, or any other degree signification 
C) Their names, signatures, or professional status 
D) Their connections with clients or staff that may have influence over a particular group of people 
A) Testimonials or endorsements 
B) The title of DVM, VMD, or any other degree signification 
C) Their names, signatures, or professional status 
D) Their connections with clients or staff that may have influence over a particular group of people

Question 13

Leadership theory classifications include trait, behavioral, contingency, and which of the following?

Accepted Answer

A) Sociological 
B) Mindset 
C) Relationship 
D) Integrative 
A) Sociological 
B) Mindset 
C) Relationship 
D) Integrative

Question 14

Allowing for excellent segmenting and target marketing, newsletters are an example of what type of marketing activity?

Accepted Answer

A) Public relations 
B) Direct mail advertising 
C) Word of mouth advertising 
D) Indirect marketing 
A) Public relations 
B) Direct mail advertising 
C) Word of mouth advertising 
D) Indirect marketing

Question 15

A marketplace offering that fairly and accurately sums up the value that will be realized if a client buys your service is known as what?

Accepted Answer

A) Value proposition 
B) Competitive advantage 
C) Marketing message 
D) Differentiation 
A) Value proposition 
B) Competitive advantage 
C) Marketing message 
D) Differentiation

Question 16

When considering the fundamentals of veterinary accounting, what is the backbone of any accounting system?

Accepted Answer

A) Balance sheets 
B) Chart of accounts 
C) Company assets 
D) The bookkeeper 
A) Balance sheets 
B) Chart of accounts 
C) Company assets 
D) The bookkeeper

Question 17

A simple way to ensure the integrity of personal safety equipment, such as lead gowns and gloves, which are used in the process of radiographing animals, is to do which of the following?

Accepted Answer

A) Send them out to an inspector at least every six months 
B) Replace the equipment every two years 
C) Hire an inspection agency to come in annually 
D) Radiographing the gloves and aprons 
A) Send them out to an inspector at least every six months 
B) Replace the equipment every two years 
C) Hire an inspection agency to come in annually 
D) Radiographing the gloves and aprons

Question 18

If a patient chart indicates that they were diagnosed with GDV, what is the correct medical term for this condition?

Accepted Answer

A) gastrointestinal diarrhea vomiting 
B) gestational dilated vagina 
C) geriatric dog vestibular 
D) gastric dilatation and volvulus 
A) gastrointestinal diarrhea vomiting 
B) gestational dilated vagina 
C) geriatric dog vestibular 
D) gastric dilatation and volvulus

Question 19

Only credentialed team members who have done which of the following are distinguished by the title "technician"?

Accepted Answer

A) Have received sufficient on-the-job training and have experience 
B) Graduated from an AVMA accredited program and requisite board exams 
C) Are hired into a veterinary practice and awarded the title 
D) Have completed some form of animal related education combined with a minimum of 2 year's experience 
A) Have received sufficient on-the-job training and have experience 
B) Graduated from an AVMA accredited program and requisite board exams 
C) Are hired into a veterinary practice and awarded the title 
D) Have completed some form of animal related education combined with a minimum of 2 year's experience

Question 20

When a licensed veterinarian is considering moving to another state, they must consider in which states their license to practice medicine will reciprocate to. How many states offer reciprocity, without an exam?

Accepted Answer

A) 5 
B) 6 
C) 7 
D) 9 
A) 5 
B) 6 
C) 7 
D) 9

Which of the following choices is an example of social media marketing in the veterinary practice?

Which of the following situations constitutes veterinary extra-label drug use?

Which of the following choices is an example of contingency planning?

The entries that transfer the balances of the revenue, expenses, and drawing accounts to the owners account are called which of the following?

In regards to barter transactions, where veterinary services are traded for other goods or services, which of the following statement is TRUE?

What is the current mandatory depreciation method required by United States federal regulation for depreciating property acquired after December 31, 1986?

Which of the following is a consideration when training front desk staff to place a telephone caller on hold?

When establishing a new medical record system, whether manual or electronic, which of the following choices represents criteria that must be adhered to?

Which vaccine is mandated by law in every state, due to the increasing concerns for the public's health and safety?

What types of study is commonly used by professional associations in order to provide veterinary hospitals with a standard in which to measure performance against that of other hospitals?

Which of the following is the proper protocol to follow in the event that a patient has, or is suspected of having a zoonotic disease?

It is unethical for veterinarians to use or permit the use of which of the following in connection with the resale of ethical products in a manner which violates those directions or conditions specified by the manufacturer to ensure the safe and efficacious use of the product?

Leadership theory classifications include trait, behavioral, contingency, and which of the following?

Allowing for excellent segmenting and target marketing, newsletters are an example of what type of marketing activity?

A marketplace offering that fairly and accurately sums up the value that will be realized if a client buys your service is known as what?

When considering the fundamentals of veterinary accounting, what is the backbone of any accounting system?

A simple way to ensure the integrity of personal safety equipment, such as lead gowns and gloves, which are used in the process of radiographing animals, is to do which of the following?

If a patient chart indicates that they were diagnosed with GDV, what is the correct medical term for this condition?

Only credentialed team members who have done which of the following are distinguished by the title "technician"?

When a licensed veterinarian is considering moving to another state, they must consider in which states their license to practice medicine will reciprocate to. How many states offer reciprocity, without an exam?

Anesthesia

Animal Care

Dentistry

Imaging

Lab Procedures

Pharmacology

Surgical

Analgesia

Critical Care

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Exam 8: CVPM

Which of the following choices is an example of social media marketing in the veterinary practice?

Which of the following situations constitutes veterinary extra-label drug use?

Which of the following choices is an example of contingency planning?

The entries that transfer the balances of the revenue, expenses, and drawing accounts to the owners account are called which of the following?

In regards to barter transactions, where veterinary services are traded for other goods or services, which of the following statement is TRUE?

What is the current mandatory depreciation method required by United States federal regulation for depreciating property acquired after December 31, 1986?

Which of the following is a consideration when training front desk staff to place a telephone caller on hold?

When establishing a new medical record system, whether manual or electronic, which of the following choices represents criteria that must be adhered to?

Which vaccine is mandated by law in every state, due to the increasing concerns for the public's health and safety?

What types of study is commonly used by professional associations in order to provide veterinary hospitals with a standard in which to measure performance against that of other hospitals?

Which of the following is the proper protocol to follow in the event that a patient has, or is suspected of having a zoonotic disease?

It is unethical for veterinarians to use or permit the use of which of the following in connection with the resale of ethical products in a manner which violates those directions or conditions specified by the manufacturer to ensure the safe and efficacious use of the product?

Leadership theory classifications include trait, behavioral, contingency, and which of the following?

Allowing for excellent segmenting and target marketing, newsletters are an example of what type of marketing activity?

A marketplace offering that fairly and accurately sums up the value that will be realized if a client buys your service is known as what?

When considering the fundamentals of veterinary accounting, what is the backbone of any accounting system?

A simple way to ensure the integrity of personal safety equipment, such as lead gowns and gloves, which are used in the process of radiographing animals, is to do which of the following?

If a patient chart indicates that they were diagnosed with GDV, what is the correct medical term for this condition?

Only credentialed team members who have done which of the following are distinguished by the title "technician"?

When a licensed veterinarian is considering moving to another state, they must consider in which states their license to practice medicine will reciprocate to. How many states offer reciprocity, without an exam?

Anesthesia

Animal Care

Dentistry

Imaging

Lab Procedures

Pharmacology

Surgical

Analgesia

Critical Care

Filters