Exam 8: CVPM

What category do expenses fall into, when the amount exceeds or falls short of the projected amount, based on comparison to other practices or benchmarks?

Non-electronic (paper) patient medical records are file either alphabetically or numerically. What advantage does a numeric filing system have for veterinary practices with a large volume of patient medical records?

What role does a payroll firm have in relation to the veterinary hospital, when it comes to signing returns and electronic submission of tax deposits?

When considering the consumer decision making process, heuristics are a mental rule of thumb that consumers use to make purchasing decisions. Which of the following is an example of a heuristic?

Which of the following best describes the purpose of employee performance appraisals?

Direct mail coupons are often timely and excellent for direct marketing campaigns. Which of the following considerations must a manager evaluate prior to deciding to use direct mail coupons?

Generally speaking, most states allow that veterinary hospital employees are permitted to view their personal file under what condition?

Which of the following statements accurately demonstrates the difference between managerial accounting and financial accounting?

In the past few years, the Food and Drug Administration has taken action against large animal practitioners for the extra-label use of Chloramphenicol in food producing animals. As a drug that is known to cause a type of fatal blood dycrasia in humans, what federal act is this action directly in violation of?

For an incorporated veterinary practice, what are the retained earnings that are recorded in the liabilities section of the American Animal Hospital Association's (AAHA) chart of accounts?

Which of the following informational items can be released by a veterinary practice without prior owner consent?

The Age Discrimination in Employment Act applies to employers that have which of the following?

When factoring in the final cost of an inventory item, tasks (that you must pay employees for) such as price shopping, meeting with vendors, and unpacking shipments are costs that fall into which category of inventory expense?

From a business management perspective, what is the reason that procedural logs (radiograph, surgery, etc…) are beneficial to a veterinary practice?

Who is responsible for monitoring and enforcing the control and operations of surgical laser hazards?

Since services lack physical characteristics (such as smell, color, style, texture) that a consumer can examine before they buy, services need to build them in to the value proposition. Which of the following is an example of this in a veterinary hospital setting?

What is the designation awarded by the Veterinary Hospital Managers Association for individuals who have proven education and competence in a wide range of veterinary hospital operations and management?

According to Black's Law Dictionary, what is the correct definition of negligence?

An outstanding client account represents the hospitals right to payment for services rendered or goods sold. If the outstanding balance is accompanied by a promissory note, what is this called?

If a veterinary hospitals revenue was $45,000, expenses were $37,500, and dividends were $10,000, the amount of net income or net loss would be which of the following?