Question 1

In addition to the antitrust division of the Department of Justice, who else may initiate action under federal antitrust statutes?

Accepted Answer

A) Private litigants 
B) Public affairs 
C) Federal Bureau of Investigation 
D) ASPCA 
A) Private litigants 
B) Public affairs 
C) Federal Bureau of Investigation 
D) ASPCA

Question 2

When evaluating patient medical records during an audit, which of the following is a common mistake made by associate veterinarians?

Accepted Answer

A) Incomplete physical examination finding 
B) Missed services either not offered or not documented 
C) Incomplete medical record 
D) Over-documenting commentary 
A) Incomplete physical examination finding 
B) Missed services either not offered or not documented 
C) Incomplete medical record 
D) Over-documenting commentary

Question 3

Besides unit cost, what are two other broad categories of inventory expense are computed in order to determine the actual cost of an inventory item?

Accepted Answer

A) Unit cost and holding cost 
B) Ordering cost and holding cost 
C) Unit cost and ordering cost 
D) Ordering cost, holding cost, and sales tax 
A) Unit cost and holding cost 
B) Ordering cost and holding cost 
C) Unit cost and ordering cost 
D) Ordering cost, holding cost, and sales tax

Question 4

What are products called for which the manufacturer has voluntarily limited the sale to veterinarians as a marketing decision?

Accepted Answer

A) Consumer biased products 
B) Legend drugs 
C) Controlled substances 
D) Ethical products 
A) Consumer biased products 
B) Legend drugs 
C) Controlled substances 
D) Ethical products

Question 5

If a client's dog is confiscated by animal control for chasing cars alongside the interstate, what term of animal confinement would be used to describe this situation?

Accepted Answer

A) Hot Dog on I-4 
B) Animal control 
C) Animal confinement 
D) Running at large 
A) Hot Dog on I-4 
B) Animal control 
C) Animal confinement 
D) Running at large

Question 6

In what event would a sales contract NOT be enforceable between a practice manager and a vendor?

Accepted Answer

A) The manager and vendor negotiate bulk pricing 
B) The vendor gives practice manager free product 
C) In a written agreement involving the sales of goods over $500 
D) Manager orders DA2ppv vaccine, but receives FVRCP instead 
A) The manager and vendor negotiate bulk pricing 
B) The vendor gives practice manager free product 
C) In a written agreement involving the sales of goods over $500 
D) Manager orders DA2ppv vaccine, but receives FVRCP instead

Question 7

According to the Veterinary Hospital Manager's Association, how does a Hospital Administrator differ from an Office Manager and a Practice Manager?

Accepted Answer

A) An administrator has a Doctor of Veterinary Medicine degree 
B) An administrator is paid on a higher scale than office managers and practice managers 
C) An administrator manages professional staff and supervises medical protocol 
D) An administrator is an owner or partner in the practice 
A) An administrator has a Doctor of Veterinary Medicine degree 
B) An administrator is paid on a higher scale than office managers and practice managers 
C) An administrator manages professional staff and supervises medical protocol 
D) An administrator is an owner or partner in the practice

Question 8

What is the primary product of any veterinary hospital?

Accepted Answer

A) Pet medications 
B) Pet supplies 
C) Personal service 
D) Personal reputation 
A) Pet medications 
B) Pet supplies 
C) Personal service 
D) Personal reputation

Question 9

The American Animal Hospital Association (AAHA) is the only voluntary certifying organization for veterinary hospitals in the United States. What is the mission of AAHA?

Accepted Answer

A) Educate veterinarians on the latest trends and medical advancements 
B) Meet the needs of veterinarians in order to provide research into controversial issues surrounding the practice of veterinary medicine 
C) Educate the public as to what a high standard of veterinary medical care is 
D) Meet public needs and enhance the veterinarians' ability to provide a high level of medical care, and maintain facilities with a high standard of excellence 
A) Educate veterinarians on the latest trends and medical advancements 
B) Meet the needs of veterinarians in order to provide research into controversial issues surrounding the practice of veterinary medicine 
C) Educate the public as to what a high standard of veterinary medical care is 
D) Meet public needs and enhance the veterinarians' ability to provide a high level of medical care, and maintain facilities with a high standard of excellence

Question 10

What type of patient medical record links all recorded information to various patient health problems as they arise?

Accepted Answer

A) Problem Oriented Patient Medical Record (POMR) 
B) Electronic (paperless) medical record system (EMRS) 
C) Source Oriented Patient Medical Record (SOMR) 
D) Combination of SOMR, POMR, and EMRS 
A) Problem Oriented Patient Medical Record (POMR) 
B) Electronic (paperless) medical record system (EMRS) 
C) Source Oriented Patient Medical Record (SOMR) 
D) Combination of SOMR, POMR, and EMRS

Question 11

The Veterinary Practice Manager Association (VHMA) code of ethics states that a manager should place which of the following "…above all else, and gainfully pursue my profession with diligent study and dedication so that service to my employer shall always be maintained at the highest possible level"?

Accepted Answer

A) Professionalism, ethical conduct, and responsibility 
B) Work ethic, compassion, and caring for animals and the people within my charge 
C) Dedication, diligence, and the pursuit of excellence 
D) Honesty, integrity and industriousness 
A) Professionalism, ethical conduct, and responsibility 
B) Work ethic, compassion, and caring for animals and the people within my charge 
C) Dedication, diligence, and the pursuit of excellence 
D) Honesty, integrity and industriousness

Question 12

A periodic inventory system uses records that rely on which of the following at the end of each accounting period?

Accepted Answer

A) A bookkeeper 
B) A computerized count 
C) A balance sheet 
D) A physical count 
A) A bookkeeper 
B) A computerized count 
C) A balance sheet 
D) A physical count

Question 13

The Americans with Disabilities Act states "an individual who satisfies the requite skill, experience, education, or other job related requirements… with or without reasonable accommodation…" Under law, an accommodation is considered unreasonable if the modification cause which of the following?

Accepted Answer

A) Employers to modify an existing structure built before the law was enacted 
B) Requires any form of expense to the business 
C) Requires any form of disruption to the business 
D) Significant undue hardship on the business 
A) Employers to modify an existing structure built before the law was enacted 
B) Requires any form of expense to the business 
C) Requires any form of disruption to the business 
D) Significant undue hardship on the business

Question 14

Which of the following demonstrates an accurate method of calculating the lifetime value of a client in a veterinary practice?

Accepted Answer

A) Estimate the cost of recruiting the client, minus the average transaction per visit 
B) Estimate the amount spent per animal, divided by the number of years the animal is expected to live 
C) Estimate the amount the person will spend, minus the cost to maintain this relationship 
D) Estimate the average transaction per visit, divided by the number of visits over the lifetime of the client 
A) Estimate the cost of recruiting the client, minus the average transaction per visit 
B) Estimate the amount spent per animal, divided by the number of years the animal is expected to live 
C) Estimate the amount the person will spend, minus the cost to maintain this relationship 
D) Estimate the average transaction per visit, divided by the number of visits over the lifetime of the client

Question 15

What theory proposes that a manager's attitude towards and expectations of employees and their treatment of them explains and predicts employee behavior and performance?

Accepted Answer

A) Pygmalion effect 
B) Expectation theory 
C) Acceptance theory 
D) Heuristics 
A) Pygmalion effect 
B) Expectation theory 
C) Acceptance theory 
D) Heuristics

Question 16

In all 50 states, criminal law defines the boundaries of a legal relationship between two categories of entities. Which of the following choices accurately reflects the two categories of relationships that are applied to criminal law?

Accepted Answer

A) State Representation and Business Organization 
B) Individual and Society 
C) Society and Public Welfare 
D) Business organization and Individual 
A) State Representation and Business Organization 
B) Individual and Society 
C) Society and Public Welfare 
D) Business organization and Individual

Question 17

When utilizing the Problem-Oriented Patient Medical Record (POMR) format, in which section are "SOAP" notes recorded?

Accepted Answer

A) Major / minor problem section 
B) Progress section 
C) The defined database section 
D) The plan section 
A) Major / minor problem section 
B) Progress section 
C) The defined database section 
D) The plan section

Question 18

According to the American Animal Hospital Association (AAHA) standards, which of the following is the correct abbreviation for a fracture?

Accepted Answer

A) dx 
B) fx 
C) dr 
D) fr 
A) dx 
B) fx 
C) dr 
D) fr

Question 19

According to the Fair Labor and Standards Act, how many hours a week is the maximum that an hourly (non-exempt) employee can work before overtime is applied?

Accepted Answer

A) 20 Hours 
B) 40 hours 
C) 60 Hours 
D) 35 Hours 
A) 20 Hours 
B) 40 hours 
C) 60 Hours 
D) 35 Hours

Question 20

In consideration of the laws pertaining to disabled workers, "disability" is defined as an impairment that limits which of the following?

Accepted Answer

A) Any major life function 
B) Any physical function, such as sight or hearing 
C) Any mental function, whether medical or psychiatric in nature 
D) Any physical or mental function that impedes the education and betterment of an individual 
A) Any major life function 
B) Any physical function, such as sight or hearing 
C) Any mental function, whether medical or psychiatric in nature 
D) Any physical or mental function that impedes the education and betterment of an individual

In addition to the antitrust division of the Department of Justice, who else may initiate action under federal antitrust statutes?

When evaluating patient medical records during an audit, which of the following is a common mistake made by associate veterinarians?

Besides unit cost, what are two other broad categories of inventory expense are computed in order to determine the actual cost of an inventory item?

What are products called for which the manufacturer has voluntarily limited the sale to veterinarians as a marketing decision?

If a client's dog is confiscated by animal control for chasing cars alongside the interstate, what term of animal confinement would be used to describe this situation?

In what event would a sales contract NOT be enforceable between a practice manager and a vendor?

According to the Veterinary Hospital Manager's Association, how does a Hospital Administrator differ from an Office Manager and a Practice Manager?

What is the primary product of any veterinary hospital?

The American Animal Hospital Association (AAHA) is the only voluntary certifying organization for veterinary hospitals in the United States. What is the mission of AAHA?

What type of patient medical record links all recorded information to various patient health problems as they arise?

A periodic inventory system uses records that rely on which of the following at the end of each accounting period?

The Americans with Disabilities Act states "an individual who satisfies the requite skill, experience, education, or other job related requirements… with or without reasonable accommodation…" Under law, an accommodation is considered unreasonable if the modification cause which of the following?

Which of the following demonstrates an accurate method of calculating the lifetime value of a client in a veterinary practice?

What theory proposes that a manager's attitude towards and expectations of employees and their treatment of them explains and predicts employee behavior and performance?

In all 50 states, criminal law defines the boundaries of a legal relationship between two categories of entities. Which of the following choices accurately reflects the two categories of relationships that are applied to criminal law?

When utilizing the Problem-Oriented Patient Medical Record (POMR) format, in which section are "SOAP" notes recorded?

According to the American Animal Hospital Association (AAHA) standards, which of the following is the correct abbreviation for a fracture?

According to the Fair Labor and Standards Act, how many hours a week is the maximum that an hourly (non-exempt) employee can work before overtime is applied?

In consideration of the laws pertaining to disabled workers, "disability" is defined as an impairment that limits which of the following?

Anesthesia

Animal Care

Dentistry

Imaging

Lab Procedures

Pharmacology

Surgical

Analgesia

Critical Care

Filters

Exam 8: CVPM

In addition to the antitrust division of the Department of Justice, who else may initiate action under federal antitrust statutes?

When evaluating patient medical records during an audit, which of the following is a common mistake made by associate veterinarians?

Besides unit cost, what are two other broad categories of inventory expense are computed in order to determine the actual cost of an inventory item?

What are products called for which the manufacturer has voluntarily limited the sale to veterinarians as a marketing decision?

If a client's dog is confiscated by animal control for chasing cars alongside the interstate, what term of animal confinement would be used to describe this situation?

In what event would a sales contract NOT be enforceable between a practice manager and a vendor?

According to the Veterinary Hospital Manager's Association, how does a Hospital Administrator differ from an Office Manager and a Practice Manager?

What is the primary product of any veterinary hospital?

The American Animal Hospital Association (AAHA) is the only voluntary certifying organization for veterinary hospitals in the United States. What is the mission of AAHA?

What type of patient medical record links all recorded information to various patient health problems as they arise?

A periodic inventory system uses records that rely on which of the following at the end of each accounting period?

Which of the following demonstrates an accurate method of calculating the lifetime value of a client in a veterinary practice?

What theory proposes that a manager's attitude towards and expectations of employees and their treatment of them explains and predicts employee behavior and performance?

In all 50 states, criminal law defines the boundaries of a legal relationship between two categories of entities. Which of the following choices accurately reflects the two categories of relationships that are applied to criminal law?

When utilizing the Problem-Oriented Patient Medical Record (POMR) format, in which section are "SOAP" notes recorded?

According to the American Animal Hospital Association (AAHA) standards, which of the following is the correct abbreviation for a fracture?

According to the Fair Labor and Standards Act, how many hours a week is the maximum that an hourly (non-exempt) employee can work before overtime is applied?

In consideration of the laws pertaining to disabled workers, "disability" is defined as an impairment that limits which of the following?

Anesthesia

Animal Care

Dentistry

Imaging

Lab Procedures

Pharmacology

Surgical

Analgesia

Critical Care

Filters