Question 1

The Y2K or the year 2000 crisis problem in the 1990s

Accepted Answer

A)  reduced the demand of off-shoring services, especially from India 
B)  reduced the demand of off-shoring services, especially from China 
C)  helped spur the off-shoring of software relates services, especially in India 
D)  helped spur the off-shoring of software relates services, especially in China 
E)  none of the above 
A)  reduced the demand of off-shoring services, especially from India 
B)  reduced the demand of off-shoring services, especially from China 
C)  helped spur the off-shoring of software relates services, especially in India 
D)  helped spur the off-shoring of software relates services, especially in China 
E)  none of the above

Question 2

A company should find it less troublesome to offshore services

Accepted Answer

A)  if the services are core to the company's activities 
B)  if the domain expertise can easily be copied 
C)  if the domain expertise cannot easily be copied 
D)  cannot be scaled up if they are successfully implemented 
E)  none of the above 
A)  if the services are core to the company's activities 
B)  if the domain expertise can easily be copied 
C)  if the domain expertise cannot easily be copied 
D)  cannot be scaled up if they are successfully implemented 
E)  none of the above

Question 3

Outsourcing of work by a company may be peripheral or integral to the business of the company.

Accepted Answer

A) True 
 B)False

Question 4

List some emerging countries that are able to provide specialized off-shoring services in languages other than English and identify the potential recipient countries.

Accepted Answer

The answer of List some emerging countries that are able...

Question 5

Dalian in China has a large Japanese speaking population and therefore has an advantage in providing off-shore services to Japanese companies.

Accepted Answer

A) True 
 B)False

Question 6

One positive impact of off-shoring services to the sending country is an increase in productivity and possible increase in employment over the long run.

Accepted Answer

A) True 
 B)False

Question 7

The negative impacts of off-shoring to a receiving country is a(n)

Accepted Answer

A)  increase in employment 
B)  increase in income 
C)  development in ancillary industries 
D)  growth of a large internal market as skills and talent are transferred overseas 
E)  an increase in inflation 
A)  increase in employment 
B)  increase in income 
C)  development in ancillary industries 
D)  growth of a large internal market as skills and talent are transferred overseas 
E)  an increase in inflation

Question 8

The term "off-shoring" refers to service jobs that are contracted to vendors overseas.

Accepted Answer

A) True 
 B)False

Question 9

Near-shoring has the following benefits, except

Accepted Answer

A)  it reduces inventory costs 
B)  it reduces logistics costs 
C)  it reduces exchange rate uncertainly because currencies tend to move together 
D)  it makes management easier because of the dissimilar time zones 
E)  it makes management easier because of the similar time zones 
A)  it reduces inventory costs 
B)  it reduces logistics costs 
C)  it reduces exchange rate uncertainly because currencies tend to move together 
D)  it makes management easier because of the dissimilar time zones 
E)  it makes management easier because of the similar time zones

Question 10

IT off-shoring refers to off-shoring of jobs that are related to computer and Internet technology related services of the company.

Accepted Answer

A) True 
 B)False

Question 11

Indirect third party vendors are companies located domestically that will provide off-shoring services to domestic companies.

Accepted Answer

A) True 
 B)False

Question 12

What is the difference between Internet technology (IT) off-shoring and business process off-shoring (BPO)?

Accepted Answer

The answer of What is the difference between Internet technology...

Question 13

What kinds of telemarketing services are usually off-shored overseas by U.S. companies?

Accepted Answer

The answer of What kinds of telemarketing services are usually...

Question 14

Telemarketing and sales calls are considered examples of back office work that are off-shored to overseas companies.

Accepted Answer

A) True 
 B)False

Question 15

Captive firms are transfer of jobs overseas to their own affiliates and managed by their own staff.

Accepted Answer

A) True 
 B)False

Question 16

Business Process Off-shoring (BPO) is a narrower form of outsourcing jobs overseas than Internet technology off-shoring (IT).

Accepted Answer

A) True 
 B)False

Question 17

Telemarketing services that are off-shored include the following, except

Accepted Answer

A)  sales calls made directly to customers 
B)  appointment setting calls 
C)  market research 
D)  recruitment of personnel for the company 
E)  lead generation 
A)  sales calls made directly to customers 
B)  appointment setting calls 
C)  market research 
D)  recruitment of personnel for the company 
E)  lead generation

Question 18

A scandal involving excess levels of lead in toothpaste led to a backlash of Chinese goods imported into the United States in 2007.

Accepted Answer

A) True 
 B)False

Question 19

Near-shoring has recently grown in importance because of the savings in logistics and inventory costs.

Accepted Answer

A) True 
 B)False

Question 20

A scandal involving China in 2007 led to a backlash in the United States because toys imported from there contained dangerous levels of

Accepted Answer

A)  cyanide 
B)  lead 
C)  diethylene glycol 
D)  arsenic 
E)  glue 
A)  cyanide 
B)  lead 
C)  diethylene glycol 
D)  arsenic 
E)  glue

The Y2K or the year 2000 crisis problem in the 1990s

A company should find it less troublesome to offshore services

Outsourcing of work by a company may be peripheral or integral to the business of the company.

List some emerging countries that are able to provide specialized off-shoring services in languages other than English and identify the potential recipient countries.

Dalian in China has a large Japanese speaking population and therefore has an advantage in providing off-shore services to Japanese companies.

One positive impact of off-shoring services to the sending country is an increase in productivity and possible increase in employment over the long run.

The negative impacts of off-shoring to a receiving country is a(n)

The term "off-shoring" refers to service jobs that are contracted to vendors overseas.

Near-shoring has the following benefits, except

IT off-shoring refers to off-shoring of jobs that are related to computer and Internet technology related services of the company.

Indirect third party vendors are companies located domestically that will provide off-shoring services to domestic companies.

What is the difference between Internet technology (IT) off-shoring and business process off-shoring (BPO)?

What kinds of telemarketing services are usually off-shored overseas by U.S. companies?

Telemarketing and sales calls are considered examples of back office work that are off-shored to overseas companies.

Captive firms are transfer of jobs overseas to their own affiliates and managed by their own staff.

Business Process Off-shoring (BPO) is a narrower form of outsourcing jobs overseas than Internet technology off-shoring (IT).

Telemarketing services that are off-shored include the following, except

A scandal involving excess levels of lead in toothpaste led to a backlash of Chinese goods imported into the United States in 2007.

Near-shoring has recently grown in importance because of the savings in logistics and inventory costs.

A scandal involving China in 2007 led to a backlash in the United States because toys imported from there contained dangerous levels of

Introduction and Overview

International Business Environment-Culture

Economic and Other Related Environmental Variables

The Political and Legal Environment

International Trade and Foreign Direct Investments

Entry Strategies

Functional Integration

Production and Operations Management and Supply Chain Management

International Finance

International Marketing

Human Resource Management and Organizational Structures

International Financial Management

International Accounting

Filters

Exam 9: Outsourcing

The Y2K or the year 2000 crisis problem in the 1990s

A company should find it less troublesome to offshore services

Outsourcing of work by a company may be peripheral or integral to the business of the company.

List some emerging countries that are able to provide specialized off-shoring services in languages other than English and identify the potential recipient countries.

Dalian in China has a large Japanese speaking population and therefore has an advantage in providing off-shore services to Japanese companies.

One positive impact of off-shoring services to the sending country is an increase in productivity and possible increase in employment over the long run.

The negative impacts of off-shoring to a receiving country is a(n)

The term "off-shoring" refers to service jobs that are contracted to vendors overseas.

Near-shoring has the following benefits, except

IT off-shoring refers to off-shoring of jobs that are related to computer and Internet technology related services of the company.

Indirect third party vendors are companies located domestically that will provide off-shoring services to domestic companies.

What is the difference between Internet technology (IT) off-shoring and business process off-shoring (BPO)?

What kinds of telemarketing services are usually off-shored overseas by U.S. companies?

Telemarketing and sales calls are considered examples of back office work that are off-shored to overseas companies.

Captive firms are transfer of jobs overseas to their own affiliates and managed by their own staff.

Business Process Off-shoring (BPO) is a narrower form of outsourcing jobs overseas than Internet technology off-shoring (IT).

Telemarketing services that are off-shored include the following, except

A scandal involving excess levels of lead in toothpaste led to a backlash of Chinese goods imported into the United States in 2007.

Near-shoring has recently grown in importance because of the savings in logistics and inventory costs.

A scandal involving China in 2007 led to a backlash in the United States because toys imported from there contained dangerous levels of

Introduction and Overview

International Business Environment-Culture

Economic and Other Related Environmental Variables

The Political and Legal Environment

International Trade and Foreign Direct Investments

Entry Strategies

Functional Integration

Production and Operations Management and Supply Chain Management

International Finance

International Marketing

Human Resource Management and Organizational Structures

International Financial Management

International Accounting

Filters