Question 1

Brazil and Dalian (in China) have an advantage in providing off-shore services to

Accepted Answer

A)  United States 
B)  Germany 
C)  Australia 
D)  France 
E)  Japan 
A)  United States 
B)  Germany 
C)  Australia 
D)  France 
E)  Japan E

Question 2

Captive units refer to

Accepted Answer

A)  overseas affiliates set up by the company to perform jobs for the company only 
B)  overseas affiliates set up by the company to perform jobs for a variety of companies 
C)  joint ventures set up by the company to perform jobs for the company only 
D)  joint ventures set up by the company to perform jobs for a variety of companies 
E)  none of the above 
A)  overseas affiliates set up by the company to perform jobs for the company only 
B)  overseas affiliates set up by the company to perform jobs for a variety of companies 
C)  joint ventures set up by the company to perform jobs for the company only 
D)  joint ventures set up by the company to perform jobs for a variety of companies 
E)  none of the above A

Question 3

The outsourcing of work by a company to a third party vendor

Accepted Answer

A)  must be peripheral to the business of the company 
B)  must be located in a foreign country 
C)  must be defined by a long-term contract 
D)  must be performed at the location of the third-party vendor. 
E)  None of the above 
A)  must be peripheral to the business of the company 
B)  must be located in a foreign country 
C)  must be defined by a long-term contract 
D)  must be performed at the location of the third-party vendor. 
E)  None of the above E

Question 4

What are the differences between back-office and front-office services that are sent off-shore by U.S. companies?

Accepted Answer

The answer of What are the differences between back-office and...

Question 5

The term "off-shoring" refers to jobs that are contracted to overseas vendors

Accepted Answer

A)  in the areas of services 
B)  in the areas of manufacturing 
C)  in the areas of marketing 
D)  in the areas of services and manufacturing 
E)  in the areas of services and marketing 
A)  in the areas of services 
B)  in the areas of manufacturing 
C)  in the areas of marketing 
D)  in the areas of services and manufacturing 
E)  in the areas of services and marketing

Question 6

Y2K or the Year 2000 crisis refers to the slowdown in off-shoring in 2005 as a result of a global recession.

Accepted Answer

A) True 
 B)False

Question 7

The reasons to go offshore include the following except

Accepted Answer

A)  lower cost 
B)  access to talent not available domestically 
C)  provide flexibility to management 
D)  market penetration 
E)  streamline supply chain management 
A)  lower cost 
B)  access to talent not available domestically 
C)  provide flexibility to management 
D)  market penetration 
E)  streamline supply chain management

Question 8

One positive impact of off-shoring to receiving countries is the increase in employment and income.

Accepted Answer

A) True 
 B)False

Question 9

The term "outsourcing" refers to jobs that are contracted by a company to a third party

Accepted Answer

A)  located overseas 
B)  located domestically 
C)  located domestically and overseas 
D)  that performs peripheral activities only 
E)  that performs only the core activities of the company only 
A)  located overseas 
B)  located domestically 
C)  located domestically and overseas 
D)  that performs peripheral activities only 
E)  that performs only the core activities of the company only

Question 10

The term "outsourcing" denotes the contracting by a company of selected work, previously performed in-house, to a third-party vendor located overseas.

Accepted Answer

A) True 
 B)False

Question 11

Business Process Outsourcing or BPO refers to jobs off-shored that are performed for

Accepted Answer

A)  back offices only 
B)  front offices only 
C)  payroll and administrative services only 
D)  back offices and payroll and administrative services only 
E)  back and front offices 
A)  back offices only 
B)  front offices only 
C)  payroll and administrative services only 
D)  back offices and payroll and administrative services only 
E)  back and front offices

Question 12

IT off-shoring jobs include the following except

Accepted Answer

A)  Internet technology related services of the company 
B)  human resource related jobs of the company 
C)  customized and automated software for the company 
D)  web-related services for the company 
E)  none of the above 
A)  Internet technology related services of the company 
B)  human resource related jobs of the company 
C)  customized and automated software for the company 
D)  web-related services for the company 
E)  none of the above

Question 13

In joint venture agreements of off-shoring services, the term BOT stands for "build, operate and terminate."

Accepted Answer

A) True 
 B)False

Question 14

One negative impact of off-shoring to receiving countries is the reduction in ancillary industries leading to a reduction in income and growth.

Accepted Answer

A) True 
 B)False

Question 15

The 2007 PriceWaterhouseCoopers study showed that executives were reluctant to offshore services for the following reasons except

Accepted Answer

A)  concern about public reaction 
B)  lack of skills in managing offshore 
C)  ethics of moving jobs overseas 
D)  government regulations 
E)  company favors using in-house employees 
A)  concern about public reaction 
B)  lack of skills in managing offshore 
C)  ethics of moving jobs overseas 
D)  government regulations 
E)  company favors using in-house employees

Question 16

The positive impacts to the sending country of off-shoring services overseas are the following except

Accepted Answer

A)  an increase in the employment rate in the long run 
B)  a decrease in prices leading to an increase in consumption 
C)  an increase in the rate of inflation 
D)  an increase in productivity for the company 
E)  none of the above 
A)  an increase in the employment rate in the long run 
B)  a decrease in prices leading to an increase in consumption 
C)  an increase in the rate of inflation 
D)  an increase in productivity for the company 
E)  none of the above

Question 17

A scandal involving excess levels of lead in toys led to a backlash of Chinese goods imported into the United States in 2007.

Accepted Answer

A) True 
 B)False

Question 18

A survey by Robert Half in January 2008 of fourteen hundred chief information officers shows that only ____ percent of them have sent technology jobs offshore.

Accepted Answer

A)  1 percent 
B)  5 percent 
C)  15 percent 
D)  35 percent 
E)  48 percent 
A)  1 percent 
B)  5 percent 
C)  15 percent 
D)  35 percent 
E)  48 percent

Question 19

One negative impact of off-shoring services to the sending country is the immediate loss of jobs and income.

Accepted Answer

A) True 
 B)False

Question 20

Algeria, Tunisia and Morocco have an advantage in providing off-shore services to

Accepted Answer

A)  United States 
B)  Germany 
C)  Australia 
D)  France 
E)  Japan 
A)  United States 
B)  Germany 
C)  Australia 
D)  France 
E)  Japan

Brazil and Dalian (in China) have an advantage in providing off-shore services to

Captive units refer to

The outsourcing of work by a company to a third party vendor

What are the differences between back-office and front-office services that are sent off-shore by U.S. companies?

The term "off-shoring" refers to jobs that are contracted to overseas vendors

Y2K or the Year 2000 crisis refers to the slowdown in off-shoring in 2005 as a result of a global recession.

The reasons to go offshore include the following except

One positive impact of off-shoring to receiving countries is the increase in employment and income.

The term "outsourcing" refers to jobs that are contracted by a company to a third party

The term "outsourcing" denotes the contracting by a company of selected work, previously performed in-house, to a third-party vendor located overseas.

Business Process Outsourcing or BPO refers to jobs off-shored that are performed for

IT off-shoring jobs include the following except

In joint venture agreements of off-shoring services, the term BOT stands for "build, operate and terminate."

One negative impact of off-shoring to receiving countries is the reduction in ancillary industries leading to a reduction in income and growth.

The 2007 PriceWaterhouseCoopers study showed that executives were reluctant to offshore services for the following reasons except

The positive impacts to the sending country of off-shoring services overseas are the following except

A scandal involving excess levels of lead in toys led to a backlash of Chinese goods imported into the United States in 2007.

A survey by Robert Half in January 2008 of fourteen hundred chief information officers shows that only ____ percent of them have sent technology jobs offshore.

One negative impact of off-shoring services to the sending country is the immediate loss of jobs and income.

Algeria, Tunisia and Morocco have an advantage in providing off-shore services to

Introduction and Overview

International Business Environment-Culture

Economic and Other Related Environmental Variables

The Political and Legal Environment

International Trade and Foreign Direct Investments

Entry Strategies

Functional Integration

Production and Operations Management and Supply Chain Management

International Finance

International Marketing

Human Resource Management and Organizational Structures

International Financial Management

International Accounting

Filters

Exam 9: Outsourcing

Brazil and Dalian (in China) have an advantage in providing off-shore services to

Captive units refer to

The outsourcing of work by a company to a third party vendor

What are the differences between back-office and front-office services that are sent off-shore by U.S. companies?

The term "off-shoring" refers to jobs that are contracted to overseas vendors

Y2K or the Year 2000 crisis refers to the slowdown in off-shoring in 2005 as a result of a global recession.

The reasons to go offshore include the following except

One positive impact of off-shoring to receiving countries is the increase in employment and income.

The term "outsourcing" refers to jobs that are contracted by a company to a third party

The term "outsourcing" denotes the contracting by a company of selected work, previously performed in-house, to a third-party vendor located overseas.

Business Process Outsourcing or BPO refers to jobs off-shored that are performed for

IT off-shoring jobs include the following except

In joint venture agreements of off-shoring services, the term BOT stands for "build, operate and terminate."

One negative impact of off-shoring to receiving countries is the reduction in ancillary industries leading to a reduction in income and growth.

The 2007 PriceWaterhouseCoopers study showed that executives were reluctant to offshore services for the following reasons except

The positive impacts to the sending country of off-shoring services overseas are the following except

A scandal involving excess levels of lead in toys led to a backlash of Chinese goods imported into the United States in 2007.

A survey by Robert Half in January 2008 of fourteen hundred chief information officers shows that only ____ percent of them have sent technology jobs offshore.

One negative impact of off-shoring services to the sending country is the immediate loss of jobs and income.

Algeria, Tunisia and Morocco have an advantage in providing off-shore services to

Introduction and Overview

International Business Environment-Culture

Economic and Other Related Environmental Variables

The Political and Legal Environment

International Trade and Foreign Direct Investments

Entry Strategies

Functional Integration

Production and Operations Management and Supply Chain Management

International Finance

International Marketing

Human Resource Management and Organizational Structures

International Financial Management

International Accounting

Filters