Exam 3: Listening Critically

Empathic listening is intended to provide ______.

When listening to a speech, during the interpreting stage, we seek to understand the message from the speaker's perspective.

Though it is one of our most frequent activities, hearing is also one of our least developed skills.

What happens during the evaluating stage of listening?

During the interpreting stage, we seek to understand the message from ______.

Particular words a speaker uses that trigger an immediate emotional response and interfere with an audience member's ability to listen are referred to as ______.

Despite being our most frequent activity, ______ is also one of our least developed skills.

Empathic listening serves a therapeutic function.

While ______, we mentally save what we've gained from the speaker's message for further use.

Who has the responsibilities of speechmaking?

Ethnocentrism is the tendency to assess the values, beliefs, and behaviors of our own culture as superior to those of other cultures.

You can hear without listening, but you cannot listen without hearing.

Being able to listen with the objective of gaining knowledge is referred to as ______.

When you are lost and ask another person for directions, you are listening with the objective of gaining knowledge.

Listening with the objective of gaining knowledge is referred to as ______.

During the understanding stage of listening, we focus on meaning, using our own reservoir of information to ______ the message.

______ listening would often take place during a political debate or rally.

To assess the quality, appropriateness, and value of spoken words, we need to possess two key skills: the ability to ______ and the ability to ______.

As information is clarified, the stress levels of listeners rise.

Following the stages of listening, after we have interpreted the message, what is our next step?