Exam 6: Negligence and Hospitality Practices

Three precautions a restaurant or hotel should take to avoid injuries by guests on steps are ________________________________________, ________________________________________, ________________________________________.

A self-service elevator malfunctioned, causing a guest's injury. The problem was a hidden defect caused by manufacturer error. Who is liable for the guest's injuries?

Concerning mirrors, hotels have a legal duty to:

A plaintiff proved that she slipped on a fresh cherry on the floor of a restaurant in which she was having lunch. The restaurant proved that it exercised reasonable care in maintaining a clean floor. True or false: The plaintiff will win the case.

The Parkside Hotel took many precautions to protect the guests in case of fire. However, it failed to provide fire escapes as required by statute. The liability of the hotel in this case will be based upon:

If a hotel complies with all the safety requirements mandated by statute, it will not be liable for any injuries caused to guests from fire.

The rule applied in determining the appropriateness of expert opinion testimony is whether the judge would be capable of understanding the complexities of the case.

The security measures a hotel might take to lower the risk of criminal activities include ____________________________________________________________________.

A hotel with a revolving door should have an attendant at the door under the following circumstances: ________________________________________________________.

A large hotel was full with an incoming convention. Housekeeping personnel were overworked in preparing the rooms for the guests and so did not clean as thoroughly as usual. A guest hurt her hand when she encountered a razor blade that had been left in a dresser drawer, and she sued the hotel. No similar accident had ever occurred at the hotel throughout its twelve years of business. Will the hotel be liable in this case?

If repairs are being made in a restaurant, the restaurant should ________________________________________ the work area.

Several children were running around the perimeter of a hotel pool. The lifeguard did not direct them to stop. One tripped on a wet spot and fell, causing two others to trip and injure themselves. Is the hotel liable for the injuries?

Gordon was visiting New York City on business. He asked his college roommate, who lived in New York, to join him at the hotel for dinner. While visiting Gordon, the friend fell on a loose board in the lobby floor. True or false: Since the friend is not a guest of the hotel, the hotel will not be liable for his injuries.

The door to a hotel elevator shaft was left open while the elevator was undergoing repairs. No warning signs were placed near or around the elevator. A guest fell into the shaft and was injured. Which of the following correctly describes the hotel's liability?

To avoid liability, hotels and restaurants must make sure that there is no way for guests to injure themselves in any way on the premises.

Erin, a guest at a resort hotel, rented a bicycle from the hotel. While riding the bike she was injured by a car driven by an intoxicated driver. Which of the following is true?

Workers at a hotel were painting a sitting room near the lobby. They did not post a sign warning people of the presence of paint and related paraphernalia, but they did verbally alert passersby. Two drawbacks to verbal warnings are ________________________________________, ________________________________________.

Outdoor light fixtures should be inspected ____________________ to ensure they are in good working order.

A hotel is not required to offer its guests medical service.

Outside entrance doors to hotels can present security challenges. Two ways to help secure these doors are ________________________________________, ________________________________________.