Exam 6: Negligence and Hospitality Practices

Workers at a hotel were painting a sitting room near the lobby. They did not post a sign warning people of the presence of paint and related paraphernalia, but they did verbally alert passersby. Two drawbacks to verbal warnings are ________________________________________________ and ________________________________________________.

Jim returns to his room intoxicated after a night on the town. He was able to find the bed and crawled in. Soon after he fell asleep, some plaster from the ceiling fell, resulting in facial injuries. He sued the hotel for his injuries. True or false: Jim's intoxication should reduce the amount of damages the hotel will have to pay.

The amount and types of security precautions required by a hotel are relative concepts that must be determined for each hotel based on all the relevant circumstances.

A hotel provided the service of a doctor to sick guests. While tending to a guest, the doctor misdiagnosed certain symptoms. Unrelated to the misdiagnosis, the guest died the next day of a heart attack. If the guest's family sued the hotel for negligence (malpractice), they would not be successful because they would be unable to prove _________________________.

A hotel experienced several false fire alarms in the past few months. If the alarm goes off again, the clerk or other person in charge of the alarms should _________________________________________________________________.

Due to a severe thunderstorm, the lights in a crowded restaurant went out. At about the same time a diner was bothered by a bout of diarrhea. He went to the bathroom, which was located down a flight of stairs. Due to the lack of light, the diner fell while descending the stairs and broke his leg. Was the diner negligent for attempting to go down the stairs in the dark?

The Nimark Hotel has lakefront property that is used by guests for swimming and boating. Three precautions the hotel should take to avoid injuries to guests and liability for itself are ________________________________________, ________________________________________, ________________________________________.

Why have many hotels abandoned their pool slides?

The elevator in a two-story restaurant broke down, and a repair company was called to fix it. The repairs were done improperly, and a diner was injured when the elevator fell several floors. True or false: Only the repair company, and not the restaurant, will be liable for the injuries.

The reason some hotels forbid the use of surfboards, floats, or other swimming toys is ____________________________________________________________________.

Precautions a restaurant should take when waxing a floor include ____________________________________________________________________.

A hotel with a revolving door will be liable for all injuries that result from its use unless an attendant is on duty to oversee its use.

The beach along a half-mile stretch of ocean was infested with a species of fish that stings. True or false: The hotel owes no duty to its guests to inform them of the presence of the stinging fish.

When erecting unassembled furniture, hotel personnel should ____________________________________________________________________.

If a hotel has been the victim of property crimes (theft and burglaries) but not violent crimes against individuals, the hotel does not have to anticipate or protect against violent crimes.

Three parts of a window that a hotel should inspect regularly to avoid accidents include the ____________________, ____________________, and ____________________.

Caitlin's room was on the ninth floor of a hotel. One night she wanted some exercise, so she walked to her room rather than take the elevator. The stairs on one of the upper floors were cluttered with housekeeping supplies. Caitlin tried unsuccessfully to avoid them and fell, hurting herself. She sued the hotel for injuries. Which of the following is a true statement?

A shepherd's crook, or life pole, as required for hotel pools by ordinances, is a pole with ________________________________________.

A guest tripped on a pile of debris that had been accumulating for several days in the hotel parking lot. True or false: The hotel will be liable to the guest for resulting injuries.

To avoid accidents and liability caused when loose window panes fall, a hotel should ____________________________________________________________________.