Exam 13: Travel Agents and Airlines Rights and Liabilities

When an airline overbooks and passengers must be bumped, which of the following is the correct order for determining which passengers are bumped?

Prior to take-off, two stewardesses overheard two passengers discussing how to hijack the flight. The stewardesses informed the pilot. Which of the following best describes the authority of the pilot?

In a case where a travel agent is held liable to a customer for the acts of a travel wholesaler, the travel agent can seek compensation for the money it paid to the traveler by ______________________________.

Which of the following would constitute negligent entrustment of a rental car by a car rental company?

Negligent entrustment of a car includes renting it to someone who is from France and has a valid French driving license but not one from the United States.

Which of the following is true about disclaimers?

Which of the following is not true about overbooking by car rental companies?

If a judge, while applying an international treaty in the course of deciding a case, disagrees with parts of the treaty, what should the judge do?

The Warsaw Convention applies to both foreign and domestic flights.

To avoid liability for breach of contract when an airline cancels a flight for a good cause, what must the airline do?

Where an agent acts outside the bounds of delegated authority, the principal is not bound.

Tariffs are developed by the airlines and must be approved by the Department of Transportation.

____________________ is a relationship in which one person acts for or represents another based on authority voluntarily given.

In an overbooking situation, an airline can usually avoid liability for punitive damages by ____________________________________________________________.

Jan was an authorized agent for an airline. Due to shoddy work on her part, the airline withdrew the authorization for Jan to act as an agent. Nonetheless, she sold tickets to a customer. The airlines refused to honor the tickets. Who is liable to the customer for the money paid for the tickets?

Why is the existence of small claims court significant to the hospitality industry?

An airline pilot has considerable authority to remove travelers who are suspected of being hijackers.

A travel agent may be liable for all but which of the following?

An agency relationship consists of two parties, a principal and an independent contractor.

A travel agent recommended a particular hotel to a client who uses a wheelchair for mobility. Unknown to the travel agent, the hotel did not have handicapped-accessible rooms. A convention was being held in the city of destination, and so no other rooms were available. The customer was forced to end the vacation early and return home. True or false: The travel agent will be held liable to the customer for the expense incurred during the trip.