Exam 13: Travel Agents and Airlines Rights and Liabilities

A ____________________ is a rule or condition of air travel that binds the airline and passengers.

A type of insurance that covers a travel agent's failure to satisfy its obligation to a customer is called ________________________________________.

Which of the following is not true about independent contractors?

An airline cannot discriminate against a person because of a disability, but an airline can refuse to transport an individual who is unable to meet certain minimum requirements defined by law and aimed at ensuring the safety of that person and others.

In lieu of disclaimers, travel agents are well advised to include in their contracts with customers ____________________________________________________________________.

The practice of overbooking by an airline is illegal and will subject the airline to criminal prosecution.

A travel agent will be liable to a customer if the travel agent fails to confirm hotel reservations and, when the customer arrives, no rooms are available.

A traveler who purchases discount tickets from a travel agent has fewer rights than a person who purchases full-price tickets.

A traveler with an airline reservation who is bumped due to overbooking is entitled to damages based on ______________________________.

___________________________________ is a forum that encourages people with a legal claim to act as their own advocates in court without a lawyer.

Two hundred members of a certain ski club paid $3,000 each for a European ski trip. The company that sponsored the trip went out of business without providing the trip and without returning the club members' deposits. What type of action best suits this circumstance?

Two types of damages a court may award to a traveler when the travel agent breaches a duty to use due diligence in arranging the trip include ____________________________________________________________, ____________________________________________________________.

Heather rented a car from a travel agent. Even though she was the only authorized driver listed on the contract, she allowed her friend Ashley to drive the car. Ashley was in an accident caused by her negligence. Heather suffered injuries, and the car was damaged. Which of the following is true?

The ______________________________ is an international treaty that sets the limits of airline's liability for lost, stolen, damaged, or misdelivered goods.

What types of damages are recoverable by the owner of a dog that dies while in the custody of the airline?

Cancellation of an airline flight due to adverse weather conditions will result in liability by the airline for breach of contract to those persons who had reservations on the flight.

The 1992 act that protects the rights of handicapped persons is called the ___________________________________ Act.