Question 1

Burnout is a common stress reaction among people who occupy organizational ________ roles.

Accepted Answer

The answer of Burnout is a common stress reaction among...

Question 2

Abusive supervision is especially damaging to employee well-being.

Accepted Answer

A) True 
 B)False

Question 3

If the parties to a conflict engage in open-minded discussion of their differences and are open to evidence that is counter to their current position,what is likely to happen?

Accepted Answer

A) conflict stimulation 
B) integrative negotiation 
C) distributive negotiation 
D) constructive conflict 
E) third party involvement 
A) conflict stimulation 
B) integrative negotiation 
C) distributive negotiation 
D) constructive conflict 
E) third party involvement

Question 4

What are job resources? Explain the term and describe the four areas or categories of job resources that show up in organizations.Please provide and example of each of the four categories.

Accepted Answer

Job resources refer to features of a job

Question 5

Defence mechanisms provide effective short-term stress reduction because they directly attack the source of stress.

Accepted Answer

A) True 
 B)False

Question 6

When cooperativeness is low and assertiveness is high the mode of conflict management is ________.

Accepted Answer

The answer of When cooperativeness is low and assertiveness is...

Question 7

What occupations tend to provoke the most work-family conflict?

Accepted Answer

A) Those that require a high degree of autonomy 
B) Those that require a high degree of leadership 
C) Those that require a high degree of responsibilities for others 
D) Those that have poor job design 
E) Those that have poor working conditions 
A) Those that require a high degree of autonomy 
B) Those that require a high degree of leadership 
C) Those that require a high degree of responsibilities for others 
D) Those that have poor job design 
E) Those that have poor working conditions

Question 8

Occasionally,some degree of ________ conflict is actually beneficial for team performance.

Accepted Answer

The answer of Occasionally,some degree of ________ conflict is actually...

Question 9

People who occupy boundary role positions in organizations are especially likely to experience stress because

Accepted Answer

A) they are inherently unable to deal with the causes of their anxiety. 
B) their roles tend to be boring and unchallenging. 
C) their roles as organizational members may be incompatible with the demands made by the public or other organizations. 
D) they tend to work longer hours under poor physical conditions. 
E) their roles lead to increased work-family conflict. 
A) they are inherently unable to deal with the causes of their anxiety. 
B) their roles tend to be boring and unchallenging. 
C) their roles as organizational members may be incompatible with the demands made by the public or other organizations. 
D) they tend to work longer hours under poor physical conditions. 
E) their roles lead to increased work-family conflict.

Question 10

Distributive negotiation assumes that mutual problem solving can result in a win-win situation in which the pie is actually enlarged before distribution.

Accepted Answer

A) True 
 B)False

Question 11

Bullying is most commonly a subtle form of psychological aggression and intimidation.

Accepted Answer

A) True 
 B)False

Question 12

Which of the following statements concerning defence mechanisms is FALSE?

Accepted Answer

A) Used occasionally to temporarily reduce anxiety, they appear to be a useful reaction. 
B) When the use of defense mechanisms becomes a chronic reaction to stress, individuals may not be able to accurately assess the true reason for their anxiety. 
C) Individuals who do not use defense mechanisms may be incapacitated by anxiety and resort to dysfunctional withdrawal or addiction. 
D) Stress might increase with the knowledge that a defense mechanism has been ineffective. 
E) Defence mechanisms actually confront the stressor directly. 
A) Used occasionally to temporarily reduce anxiety, they appear to be a useful reaction. 
B) When the use of defense mechanisms becomes a chronic reaction to stress, individuals may not be able to accurately assess the true reason for their anxiety. 
C) Individuals who do not use defense mechanisms may be incapacitated by anxiety and resort to dysfunctional withdrawal or addiction. 
D) Stress might increase with the knowledge that a defense mechanism has been ineffective. 
E) Defence mechanisms actually confront the stressor directly.

Question 13

Bullying and mobbing are related to presenteeism.

Accepted Answer

A) True 
 B)False

Question 14

Abuse that occurs electronically is called

Accepted Answer

A) abusive supervision. 
B) electronic bullying. 
C) cyberbullying. 
D) electronic abuse. 
E) cyberabuse. 
A) abusive supervision. 
B) electronic bullying. 
C) cyberbullying. 
D) electronic abuse. 
E) cyberabuse.

Question 15

Especially for ________ jobs,there is growing evidence that providing more autonomy in how ________ is delivered can alleviate stress and burnout.

Accepted Answer

The answer of Especially for ________ jobs,there is growing evidence...

Question 16

Hindrance stressors directly damage goal attainment.

Accepted Answer

A) True 
 B)False

Question 17

Role overload is a potential example of

Accepted Answer

A) stress. 
B) role ambiguity. 
C) a stress reaction. 
D) a stressor. 
E) burnout. 
A) stress. 
B) role ambiguity. 
C) a stress reaction. 
D) a stressor. 
E) burnout.

Question 18

Which of the following is targeted directly at the stressor itself?

Accepted Answer

A) Physiological reactions 
B) Defence mechanisms 
C) Social support 
D) Problem solving 
E) Work/life programs 
A) Physiological reactions 
B) Defence mechanisms 
C) Social support 
D) Problem solving 
E) Work/life programs

Question 19

Jack has so much work to do that he doesn't even know where to begin.We can be sure that Jack

Accepted Answer

A) is experiencing role ambiguity. 
B) is a boundary role occupant. 
C) has a Type A personality. 
D) is experiencing burnout. 
E) is encountering role overload. 
A) is experiencing role ambiguity. 
B) is a boundary role occupant. 
C) has a Type A personality. 
D) is experiencing burnout. 
E) is encountering role overload.

Question 20

Burnout seems especially likely to occur to

Accepted Answer

A) people who make excessive use of defense mechanisms. 
B) those with Type B personalities. 
C) people who occupy organizational boundary roles. 
D) those who experience excessive role ambiguity. 
E) those who experience role overload. 
A) people who make excessive use of defense mechanisms. 
B) those with Type B personalities. 
C) people who occupy organizational boundary roles. 
D) those who experience excessive role ambiguity. 
E) those who experience role overload.

Burnout is a common stress reaction among people who occupy organizational ________ roles.

Abusive supervision is especially damaging to employee well-being.

If the parties to a conflict engage in open-minded discussion of their differences and are open to evidence that is counter to their current position,what is likely to happen?

What are job resources? Explain the term and describe the four areas or categories of job resources that show up in organizations.Please provide and example of each of the four categories.

Defence mechanisms provide effective short-term stress reduction because they directly attack the source of stress.

When cooperativeness is low and assertiveness is high the mode of conflict management is ________.

What occupations tend to provoke the most work-family conflict?

Occasionally,some degree of ________ conflict is actually beneficial for team performance.

People who occupy boundary role positions in organizations are especially likely to experience stress because

Distributive negotiation assumes that mutual problem solving can result in a win-win situation in which the pie is actually enlarged before distribution.

Bullying is most commonly a subtle form of psychological aggression and intimidation.

Which of the following statements concerning defence mechanisms is FALSE?

Bullying and mobbing are related to presenteeism.

Abuse that occurs electronically is called

Especially for jobs,there is growing evidence that providing more autonomy in how is delivered can alleviate stress and burnout.

Hindrance stressors directly damage goal attainment.

Role overload is a potential example of

Which of the following is targeted directly at the stressor itself?

Jack has so much work to do that he doesn't even know where to begin.We can be sure that Jack

Burnout seems especially likely to occur to

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Exam 13: Conflict and Stress

Burnout is a common stress reaction among people who occupy organizational ________ roles.

Abusive supervision is especially damaging to employee well-being.

If the parties to a conflict engage in open-minded discussion of their differences and are open to evidence that is counter to their current position,what is likely to happen?

What are job resources? Explain the term and describe the four areas or categories of job resources that show up in organizations.Please provide and example of each of the four categories.

Defence mechanisms provide effective short-term stress reduction because they directly attack the source of stress.

When cooperativeness is low and assertiveness is high the mode of conflict management is ________.

What occupations tend to provoke the most work-family conflict?

Occasionally,some degree of ________ conflict is actually beneficial for team performance.

People who occupy boundary role positions in organizations are especially likely to experience stress because

Distributive negotiation assumes that mutual problem solving can result in a win-win situation in which the pie is actually enlarged before distribution.

Bullying is most commonly a subtle form of psychological aggression and intimidation.

Which of the following statements concerning defence mechanisms is FALSE?

Bullying and mobbing are related to presenteeism.

Abuse that occurs electronically is called

Especially for ________ jobs,there is growing evidence that providing more autonomy in how ________ is delivered can alleviate stress and burnout.

Hindrance stressors directly damage goal attainment.

Role overload is a potential example of

Which of the following is targeted directly at the stressor itself?

Jack has so much work to do that he doesn't even know where to begin.We can be sure that Jack

Burnout seems especially likely to occur to

Organizational Behaviour and Management

Personality and Learning

Perception, Attribution, and Diversity

Values,Attitudes,and Work Behaviour

Theories of Work Motivation

Motivation in Practice

Groups and Teamwork

Social Influence, Socialization, and Organizational Culture

Leadership

Communication

Decision Making

Power, Politics, and Ethics

Organizational Structure

Organizational Change,Development,and Innovation

Filters

Especially for jobs,there is growing evidence that providing more autonomy in how is delivered can alleviate stress and burnout.