Exam 5: Theories of Work Motivation

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________ support involves providing employees with choice and encouragement for personal initiative.

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Participation can improve performance by increasing the ________ of the goals that employees adopt.

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________ developed a motivation theory that is hierarchical,meaning that one need must or might be filled before higher level needs can be filled.

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When motivation is ________,individuals feel they have no choice and they have to engage in a task.

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A person's overall capacity and efficiency for processing information is called

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After meeting with her sales manager,Susan began to break down her quarterly sales target into monthly and then weekly benchmarks.These are ________ goals.

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From bottom to top,what is the correct order of Salovey and Mayer's model of emotional intelligence?

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According to self-determination theory,what basic psychological needs are important for all individuals?

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When individuals lack the knowledge or skill to perform a task,a specific challenging goal can decrease performance.

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The effect of goals on performance is strongest when individuals have high goal commitment.

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The text defines ________ as the extent to which persistent effort is directed towards a goal.

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________ is the first and most basic level of emotional intelligence.

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Being able to calm oneself when angry or lower the anxiety of another person is an example of

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According to McClelland,people with high needs for affiliation are likely to be good salespersons.

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Cassandra's boss has not had time to clearly explain her new job to her.According to expectancy theory,this should have a direct impact on

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Emotional intelligence has been found to be most important for the job performance of employees with

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According to self-determination theory,needs are universal necessities for psychological health.

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As a manager who is responsible for employee performance,you are considering using goal setting to motivate employees to improve their performance.However,you are not sure what kinds of goals to set.You have new employees who are learning to perform complex tasks and you also have experienced employees who can perform their tasks effectively.In the past,you have just told all employees to do their best.What kinds of goals should you set to motivate your employees?

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________ is the highest level of emotional intelligence.

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Because of its flexibility,________ is the motivation theory that seems to hold up well or translate best across cultures.

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