Question 1

All of these are secondary dimensions of diversity EXCEPT

Accepted Answer

A)  family. 
B)  religion. 
C)  income. 
D)  education. 
E)  sexual orientation. 
A)  family. 
B)  religion. 
C)  income. 
D)  education. 
E)  sexual orientation.

Question 2

Van Horton's top management is exclusively made up of older white males. Van Horton's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience

Accepted Answer

A)  cultural diversity. 
B)  the glass ceiling effect. 
C)  rapid promotion and advancement. 
D)  ethnorelativism. 
E)  all of these. 
A)  cultural diversity. 
B)  the glass ceiling effect. 
C)  rapid promotion and advancement. 
D)  ethnorelativism. 
E)  all of these.

Question 3

Johnston Water Works, Inc. uses a(n) __________ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

Accepted Answer

A)  sponsoring 
B)  mentoring 
C)  expatriate 
D)  delegate 
E)  advisory 
A)  sponsoring 
B)  mentoring 
C)  expatriate 
D)  delegate 
E)  advisory

Question 4

An ethnocentric perspective leads to

Accepted Answer

A)  a monoculture. 
B)  diversity in the workplace. 
C)  pluralism. 
D)  ethnorelativism. 
E)  a global perspective. 
A)  a monoculture. 
B)  diversity in the workplace. 
C)  pluralism. 
D)  ethnorelativism. 
E)  a global perspective.

Question 5

Research has shown that network groups

Accepted Answer

A)  create divisions in the workplace 
B)  are bad experiences for minority employees 
C)  help retain minority employees 
D)  reduce creativity by being homongeneous 
E)  none of these 
A)  create divisions in the workplace 
B)  are bad experiences for minority employees 
C)  help retain minority employees 
D)  reduce creativity by being homongeneous 
E)  none of these

Question 6

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been

Accepted Answer

A)  through targeted recruitment. 
B)  through affirmative action. 
C)  to develop mentoring relationships. 
D)  top management speeches. 
E)  to hire only white males. 
A)  through targeted recruitment. 
B)  through affirmative action. 
C)  to develop mentoring relationships. 
D)  top management speeches. 
E)  to hire only white males.

Question 7

Scrappy Metal has a very strong set of corporate values. In fact, Scrappy has been known to discourage the emergence of alternative values. Scrappy is most likely

Accepted Answer

A)  a diverse organization. 
B)  an organization that encourages pluralism. 
C)  a monoculture. 
D)  geocentric. 
E)  minority-owned organization. 
A)  a diverse organization. 
B)  an organization that encourages pluralism. 
C)  a monoculture. 
D)  geocentric. 
E)  minority-owned organization.

Question 8

An important role at higher levels of organizations, leading to the glass ceiling and glass walls, is played by compatibility in thought and behavior.

Accepted Answer

A) True 
 B)False

Question 9

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 13, Google provides free meals to its employees for all of the following reasons EXCEPT

Accepted Answer

A)  it saves people the time and trouble of driving to an eatery 
B)  it sends a clear message that Google values its human capital 
C)  it provides healthy foods that leave employees feeling energized 
D)  it helps employees from other countries acclimate to eating American foods 
E)  all of these are reasons why Google provides free meals 
A)  it saves people the time and trouble of driving to an eatery 
B)  it sends a clear message that Google values its human capital 
C)  it provides healthy foods that leave employees feeling energized 
D)  it helps employees from other countries acclimate to eating American foods 
E)  all of these are reasons why Google provides free meals

Question 10

Identify and briefly describe the highest and lowest levels of diversity awareness.

Accepted Answer

The lowest level of diversity awareness

Question 11

__________ is/are a good way to revitalize the recruiting process.

Accepted Answer

A)  Examining employee demographics 
B)  Examining the competitors 
C)  Examining the government regulations 
D)  Buying other firms 
E)  Examining the competitors and buying other firms 
A)  Examining employee demographics 
B)  Examining the competitors 
C)  Examining the government regulations 
D)  Buying other firms 
E)  Examining the competitors and buying other firms

Question 12

Asian and Arab countries are examples of _________________________ cultures.

Accepted Answer

The answer of Asian and Arab countries are examples of...

Question 13

The one-best-way approach leads to a mind-set that view difference as

Accepted Answer

A)  deficiency. 
B)  functional. 
C)  efficient. 
D)  effective. 
E)  indifferent. 
A)  deficiency. 
B)  functional. 
C)  efficient. 
D)  effective. 
E)  indifferent.

Question 14

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 13, the food at Google is so good, it's rumored that Yahoo employees sneak in for a bite.

Accepted Answer

A) True 
 B)False

Question 15

What is the difference between high-context and low-context cultures?

Accepted Answer

High-context cultures occur when communi

Question 16

CASE
Scenario - Emma's Eels
As the marketing director for Emma's Eels, Tania Turner is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Emma's Eels.
-In hiring and working with younger and older employees, Tania must recognize that employees in these groups want the following EXCEPT

Accepted Answer

A)  to have more respect for their life experiences. 
B)  to be taken seriously. 
C)  to be accepted and challenged by their organization. 
D)  to have their ethnicity acknowledged. 
E)  all of these. 
A)  to have more respect for their life experiences. 
B)  to be taken seriously. 
C)  to be accepted and challenged by their organization. 
D)  to have their ethnicity acknowledged. 
E)  all of these.

Question 17

Research has shown that

Accepted Answer

A)  homogeneous groups are more creative than diverse groups. 
B)  homogenous groups are less satisfied than diverse groups. 
C)  diverse groups are more creative than homogeneous groups. 
D)  creativity has nothing to do with group composition. 
E)  none of these. 
A)  homogeneous groups are more creative than diverse groups. 
B)  homogenous groups are less satisfied than diverse groups. 
C)  diverse groups are more creative than homogeneous groups. 
D)  creativity has nothing to do with group composition. 
E)  none of these.

Question 18

Age, race, and ethnicity are included in the primary dimension of diversity.

Accepted Answer

A) True 
 B)False

Question 19

Define workforce diversity. Identify the primary and secondary dimensions of diversity.

Accepted Answer

Workforce diversity means the hiring and

Question 20

CASE
Scenario - Emma's Eels
As the marketing director for Emma's Eels, Tania Turner is particularly well aware of diversity within the firm's clients in the market place. As a successful woman manager, she is also sensitive to the importance of diversity among employees at Emma's Eels.
-Tania can enjoy higher success through diversity by accommodating employees' special needs, including all of the following EXCEPT

Accepted Answer

A)  reassess job scheduling and child care policies for single parent employees. 
B)  provide training material and information packages in foreign languages for non-English-speaking employees. 
C)  provide paternity and maternity leave and flexible hours for dual income families. 
D)  provide long-term care and life benefits for elderly of disabled workers. 
E)  all of these are valid strategies. 
A)  reassess job scheduling and child care policies for single parent employees. 
B)  provide training material and information packages in foreign languages for non-English-speaking employees. 
C)  provide paternity and maternity leave and flexible hours for dual income families. 
D)  provide long-term care and life benefits for elderly of disabled workers. 
E)  all of these are valid strategies.

All of these are secondary dimensions of diversity EXCEPT

Van Horton's top management is exclusively made up of older white males. Van Horton's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience

Johnston Water Works, Inc. uses a(n) __________ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

An ethnocentric perspective leads to

Research has shown that network groups

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been

Scrappy Metal has a very strong set of corporate values. In fact, Scrappy has been known to discourage the emergence of alternative values. Scrappy is most likely

An important role at higher levels of organizations, leading to the glass ceiling and glass walls, is played by compatibility in thought and behavior.

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 13, Google provides free meals to its employees for all of the following reasons EXCEPT

Identify and briefly describe the highest and lowest levels of diversity awareness.

__________ is/are a good way to revitalize the recruiting process.

Asian and Arab countries are examples of _________________________ cultures.

The one-best-way approach leads to a mind-set that view difference as

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 13, the food at Google is so good, it's rumored that Yahoo employees sneak in for a bite.

What is the difference between high-context and low-context cultures?

Research has shown that

Age, race, and ethnicity are included in the primary dimension of diversity.

Define workforce diversity. Identify the primary and secondary dimensions of diversity.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters

Exam 13: Meeting the Challenge of Diversity

All of these are secondary dimensions of diversity EXCEPT

Van Horton's top management is exclusively made up of older white males. Van Horton's promotes from within and top management is most comfortable with individuals who are similar to them. Women and minorities at this company who wish to be promoted are likely to experience

Johnston Water Works, Inc. uses a(n) __________ program to provide minorities and women with direct training and inside information on the norms and expectations of the organization.

An ethnocentric perspective leads to

Research has shown that network groups

Organizations must find ways to eliminate the glass ceiling effect. One effective way to do this has been

Scrappy Metal has a very strong set of corporate values. In fact, Scrappy has been known to discourage the emergence of alternative values. Scrappy is most likely

An important role at higher levels of organizations, leading to the glass ceiling and glass walls, is played by compatibility in thought and behavior.

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 13, Google provides free meals to its employees for all of the following reasons EXCEPT

Identify and briefly describe the highest and lowest levels of diversity awareness.

__________ is/are a good way to revitalize the recruiting process.

Asian and Arab countries are examples of _________________________ cultures.

The one-best-way approach leads to a mind-set that view difference as

According to Unlocking Innovative Solutions Through PEOPLE in Chapter 13, the food at Google is so good, it's rumored that Yahoo employees sneak in for a bite.

What is the difference between high-context and low-context cultures?

Research has shown that

Age, race, and ethnicity are included in the primary dimension of diversity.

Define workforce diversity. Identify the primary and secondary dimensions of diversity.

Managing in Turbulent Times

The Evolution of Management Thinking

The Environment and Corporate Culture

Managing in a Global Environment

Ethics and Social Responsibility

Managing Small Business Start-Ups

Managerial Planning and Goal Setting

Strategy Formulation and Implementation

Managerial Decision Making

Designing Adaptive Organizations

Managing Change and Innovation

Human Resource Management

Dynamics of Behavior in Organizations

Leadership

Motivation

Communication

Teamwork

Managerial and Quality Control

Information Technology and E-Business

Operations and Value Chain Management

Filters