Question 1

_________________________ serve as invisible barriers to important lateral movement within the organization.

Accepted Answer

The answer of _________________________ serve as invisible barriers to important...

Question 2

Emotional intimacy in the work place has been expected to result in a disruption of the balance of power and a threat to the stability of the organization.

Accepted Answer

A) True 
 B)False

Question 3

A sponsor is a higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career.

Accepted Answer

A) True 
 B)False

Question 4

Today, the average worker is __________ than ever.

Accepted Answer

A)  more likely to be married 
B)  younger 
C)  older 
D)  more likely to be male 
E)  uneducated 
A)  more likely to be married 
B)  younger 
C)  older 
D)  more likely to be male 
E)  uneducated

Question 5

Examining the organization's unwritten rules and assumptions pertaining to women and minorities is part of which of the following steps involved in building a truly diverse workplace?

Accepted Answer

A)  Building a corporate culture that values diversity 
B)  Changing structures and policies so that they support diversity 
C)  Diversity awareness training 
D)  Changing recruitment patterns 
E)  All of these 
A)  Building a corporate culture that values diversity 
B)  Changing structures and policies so that they support diversity 
C)  Diversity awareness training 
D)  Changing recruitment patterns 
E)  All of these

Question 6

Candle Makers Corporation is attempting to develop a truly diverse workplace. Candle Makers' president assigned the human resources department the task of determining the demographics of the local area labor market. This is an attempt to change existing __________ within the organization.

Accepted Answer

A)  cultures 
B)  structures and policies 
C)  developments 
D)  bureaucracies 
E)  training 
A)  cultures 
B)  structures and policies 
C)  developments 
D)  bureaucracies 
E)  training

Question 7

Recruitment, training and development, performance appraisals, and promotion are all components of organizing culture with regards to management challenges for a culturally diverse workforce.

Accepted Answer

A) True 
 B)False

Question 8

According to stages of diversity awareness, which of the following represents the highest level of awareness?

Accepted Answer

A)  Minimizing differences 
B)  Acceptance 
C)  Integration 
D)  Adaptation 
E)  Recognition 
A)  Minimizing differences 
B)  Acceptance 
C)  Integration 
D)  Adaptation 
E)  Recognition

Question 9

Which of these is a culture in which communication is used to enhance personal relationships?

Accepted Answer

A)  High-context culture 
B)  Low-context culture 
C)  No-context culture 
D)  Communication culture 
E)  Moderate-context culture 
A)  High-context culture 
B)  Low-context culture 
C)  No-context culture 
D)  Communication culture 
E)  Moderate-context culture

Question 10

Briefly explain the concepts of a glass wall and a glass ceiling.

Accepted Answer

The concept of a glass wall is that invi

Question 11

In which stage of diversity awareness is an individual able to perceive threat against one's comfortable worldview?

Accepted Answer

A)  Denial 
B)  Adaptation 
C)  Acceptance 
D)  Minimizing of differences 
E)  Defense 
A)  Denial 
B)  Adaptation 
C)  Acceptance 
D)  Minimizing of differences 
E)  Defense

Question 12

Today's corporate cultures, for the most part, reflect the minority model of doing business.

Accepted Answer

A) True 
 B)False

Question 13

The mentoring relationship is an excellent way to overcome the problem of a glass ceiling.

Accepted Answer

A) True 
 B)False

Question 14

All of the following are stages of diversity awareness EXCEPT

Accepted Answer

A)  acceptance. 
B)  compromise. 
C)  adaptation. 
D)  denial. 
E)  defense. 
A)  acceptance. 
B)  compromise. 
C)  adaptation. 
D)  denial. 
E)  defense.

Question 15

In which stage of diversity awareness is an individual able to shift from one cultural perspective to another?

Accepted Answer

A)  Integration 
B)  Acceptance 
C)  Minimizing differences 
D)  Adaptation 
E)  Compromise 
A)  Integration 
B)  Acceptance 
C)  Minimizing differences 
D)  Adaptation 
E)  Compromise

Question 16

In a(n) _________________________ culture, people use communication primarily to exchange facts and information.

Accepted Answer

The answer of In a(n) _________________________ culture, people use communication...

Question 17

The glass ceiling is an invisible barrier that separates women and minorities from advancement to important lateral movement within the organization.

Accepted Answer

A) True 
 B)False

Question 18

Women make up less than 16 percent of all Fortune 500 executives. This could be due to

Accepted Answer

A)  barriers to entry. 
B)  affirmative action. 
C)  equal opportunity. 
D)  the glass wall. 
E)  the glass ceiling. 
A)  barriers to entry. 
B)  affirmative action. 
C)  equal opportunity. 
D)  the glass wall. 
E)  the glass ceiling.

Question 19

According to a recent study, nonromantic love relationships had a

Accepted Answer

A)  negative impact on organizational effectiveness. 
B)  negative impact on individual productivity. 
C)  positive influence on individual compensation. 
D)  positive impact on an individual's career. 
E)  none of these. 
A)  negative impact on organizational effectiveness. 
B)  negative impact on individual productivity. 
C)  positive influence on individual compensation. 
D)  positive impact on an individual's career. 
E)  none of these.

Question 20

Secondary dimension of diversity includes geographic location and religious beliefs.

Accepted Answer

A) True 
 B)False

Exam 13: Meeting the Challenge of Diversity

_________________________ serve as invisible barriers to important lateral movement within the organization.

Emotional intimacy in the work place has been expected to result in a disruption of the balance of power and a threat to the stability of the organization.

A sponsor is a higher ranking, senior organizational member who is committed to providing upward mobility and support to a protégé's professional career.

Today, the average worker is __________ than ever.

Examining the organization's unwritten rules and assumptions pertaining to women and minorities is part of which of the following steps involved in building a truly diverse workplace?

Candle Makers Corporation is attempting to develop a truly diverse workplace. Candle Makers' president assigned the human resources department the task of determining the demographics of the local area labor market. This is an attempt to change existing __________ within the organization.

Recruitment, training and development, performance appraisals, and promotion are all components of organizing culture with regards to management challenges for a culturally diverse workforce.

According to stages of diversity awareness, which of the following represents the highest level of awareness?

Which of these is a culture in which communication is used to enhance personal relationships?

Briefly explain the concepts of a glass wall and a glass ceiling.

In which stage of diversity awareness is an individual able to perceive threat against one's comfortable worldview?

Today's corporate cultures, for the most part, reflect the minority model of doing business.

The mentoring relationship is an excellent way to overcome the problem of a glass ceiling.

All of the following are stages of diversity awareness EXCEPT

In which stage of diversity awareness is an individual able to shift from one cultural perspective to another?

In a(n) _________________________ culture, people use communication primarily to exchange facts and information.

The glass ceiling is an invisible barrier that separates women and minorities from advancement to important lateral movement within the organization.

Women make up less than 16 percent of all Fortune 500 executives. This could be due to

According to a recent study, nonromantic love relationships had a

Secondary dimension of diversity includes geographic location and religious beliefs.

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